Top 50 It entry level Jobs in Mechanicsburg Pa

Help Desk Analyst - Harrisburg, PA/100% onsite
Software Technology Inc —Harrisburg, PA
- Call employer
- Research
- Windows
- Microsoft Office
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IT Helpdesk Tech
Amphenol Communications Solutions —Yocumtown, PA
- Extended hours
- Computer literacy
- Office
- Windows
IT Helpdesk Tech
Amphenol TCS —Yocumtown, PA
- Extended hours
- Computer literacy
- Office
- Windows
Quick Apply
Jr. IT Support Technician
webfx.com —Harrisburg, PA
- $47,000 - $50,000 a year
- Multiple hires
- Research
- Office
- Windows
- Profit sharing
- Wellness program
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Jr. IT Support Specialist
webfx.com —Harrisburg, PA
- $47,000 - $50,000 a year
- Multiple hires
- Research
- Office
- Windows
- Profit sharing
- Wellness program
Quick Apply
Data Centre Remote Field Service Engineer (L1)
NTT DATA —Harrisburg, PA
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Entry level
8d
IT Help Desk Technician
Ollies Bargain Outlet, Inc. —Harrisburg, PA
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
13h
Systems Administrator I
Orrstown Bank —Harrisburg, PA
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Service Desk Technician
County Of York —York, PA
- $46,359 a year
- Full-time
- Office
- Windows
- Driver's License
15h
SOC Analyst
S R INTERNATIONAL INC —Harrisburg, PA
- $30 an hour
- Weekends as needed
- Mid-level
- Office
- Analysis skills
Quick Apply
10h
IT Analyst - Sys Ops I
GEODIS Logistics LLC —Newville, PA
- Computer science
- Computer Science
- Bachelor's degree
- Paid parental leave
- Dental insurance
Quick Apply
SOC Analyst 1
Global IT Family LLC —Harrisburg, PA
- $30 - $40 an hour
- Weekends as needed
- Mid-level
- Analysis skills
- In-person
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18h
Help Desk Analyst
Software Technology Inc —Harrisburg, PA
- Call employer
- Research
- Office
- Windows
Quick Apply
IT Service Desk Specialist - Part Time Onsite
CP Flexible Packaging —York, PA
- Overtime
- Spanish
- English
- Mid-level
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Allen, PA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Help Desk Tier 1 Representative
Lincoln Intermediate Unit 12 —New Oxford, PA
- $21.54 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
3d
Web Project Coordinator Internship
webfx.com —Harrisburg, PA
- $17 - $18 an hour
- Multiple hires
- Office
- Organizational skills
- Internship
- Profit sharing
- Wellness program
Quick Apply
Network Deployment Technician, DCC Communities
Amazon Data Services, Inc. —Carlisle, PA
- $30 - $59 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- AD&D insurance
- Health insurance
IT Support Technician - End User Services [SCCM remote, RDP, ARD)]/Harrisburg, PA
Software Technology Inc —Harrisburg, PA
- Office
- 1 year
- Entry level
- Free parking
Quick Apply
Systems Reliability Engineer
Members 1st Federal Credit Union —Enola, PA
- From $60,000 a year
- Full-time
- English
- Research
- Office
- Health insurance
- Opportunities for advancement
1d

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it entry level jobs near mechanicsburg pa

Help Desk Analyst - Harrisburg, PA/100% onsite

Software Technology Inc -
Harrisburg, PA

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Job Details

Qualifications

IT user and group management
Data permissions
Phone communication
Windows
Microsoft Office
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Ticketing system technical support
Client interaction via phone calls

Full Job Description

Tier 1 Help Desk Analyst
Harrisburg, PA
8+ Months
This position is 100% onsite
This team teleworks on every Friday.
***Saturday work from 8 AM - 12 PM is scheduled for once a quarter and management will give at least two weeks' notice beforehand.***

Description:
Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study.

***This requisition has an hour-long in-person interview.***
***Client would prefer candidates local to the Harrisburg, PA Area.***
***This position is funded through 6/30/26, so use that date in the RTR. Contract end date is dependent on the final schedule and projected needs.***
The training cycle runs 3-4 weeks, so start date would most often fall 2 to 3 weeks from the date of acceptance.
This team teleworks on every Friday.
This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at-
1101 South Front St., Harrisburg, PA 17104
Since the team moved to that location there is no longer a need to bring a $20 check as PennDOT doesn't charge for badges there.

This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and application support. No Tier 2 work will be performed. This is an operational-type job and reliability, and communication are key components to making the department successful.

PennDOT seeks someone with customer service experience, people skills, prefer a team environment and have basic IT experience. They can teach the IT, but the candidate either will have or doesn't have people and customer service skills.

The Help Desk Analyst performs the skills listed below-

Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.
Investigates and resolves computer software and hardware problems of users.
Answers questions, applying knowledge of computer software, hardware, systems, and procedures.
Talks with technical and non-technical co-workers to research problem and find solution.
Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions.
Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers as needed to ensure resolution.
Follow quality standards and displays strong customer service skills.
Able to work in a team environment.
Complete assigned tasks.
Excellent communication skills; both written and spoken.
Reset or restore mainframe, LAN and User IDs and passwords through RACF or Active Directory
Diagnose and coordinate the repair of products by dispatching and tracking the work of appropriate Service Providers.
Research and update, as needed, reference publications and diagnostic aids to seek information necessary to resolve end user issues.

Required Skills:

Experience with call tracking and ticketing software
Attentive to details and ability to be resourceful (using supplied documentation)
Ability to support users with limited knowledge of computers, software, hardware, and systems
Above average communication skills and telephone manner.
Excellent organizational skills
Basic User & Security Group Active Directory administration
Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365
Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation)
You will be a self-motivated achiever who gains satisfaction from providing excellent customer service
1+ years previous IT Service Desk and/or Call Center experience required.

Quick Apply

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it entry level jobs in mechanicsburg pa

Help Desk Analyst - Harrisburg, PA/100% onsite

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IT Support Technician - End User Services [SCCM remote, RDP, ARD)]/Harrisburg, PA

Systems Reliability Engineer

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