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remote senior customer service jobs near medina, oh

Engineering Technician I

SDMyers -
Tallmadge, OH

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Job Details

Full-time

Qualifications

Customer communication

Full Job Description

Engineering Technician I

Tallmadge, OH
Engineered Products Department
Full-Time | Exempt

Join SDMyers – A Good Place Company

At SDMyers, we help electric power system owners maintain reliable, safe, and cost-effective electrical systems. As a Good Place company, we strive every day to earn the undying loyalty of our customers while creating an environment where our team members can thrive personally and professionally.

Our Operations team delivers Reliability and Life Extension Products and Services with excellence, safety, and technical expertise. We value strong customer relationships, innovation, and continuous improvement.

Position Summary

SDMyers is seeking an Engineering Technician I to join our Engineered Products team. This role supports the production, testing, documentation, and ongoing improvement of engineered products while providing technical assistance to customers and internal teams.

The ideal candidate is technically minded, detail-oriented, mechanically inclined, and enjoys working in a collaborative manufacturing environment. This position works closely with engineers, fabrication personnel, and customers to ensure products are delivered accurately, efficiently, and with the highest quality standards.

What You'll Do

Create and maintain job folders, construction drawings, testing records, manuals, and project documentation
Order parts and track production activities
Support equipment production and communicate with fabrication personnel on the shop floor
Assist with products including DryMax®, SampleSafe®, and Guardian® systems
Provide customer support and monthly service updates
Track production, transmitter, and rental equipment data and provide recommendations
Update and maintain Bills of Materials (BOMs) for all products
Support proposal development and technical documentation
Follow and maintain departmental Standard Operating Procedures (SOPs)
Assist with troubleshooting and testing of in-house equipment
Participate in product development activities including component specification, construction, testing, documentation, and reporting
Collaborate closely with Senior Engineers and other members of the Engineered Products team
Perform additional duties as assigned

What We're Looking For

Education & Experience

Associate degree in Engineering Technology or a related technical field, or equivalent experience
2–3 years of manufacturing, production, or engineering support experience preferred
Strong attention to detail and technical/mechanical aptitude

Knowledge, Skills & Abilities

Strong organizational and time-management skills
Excellent verbal and written communication skills
Ability to read, interpret, and revise schematics and construction drawings
Strong mechanical assembly and troubleshooting abilities
Ability to read and understand technical manuals and documentation
Proficiency with Microsoft Outlook, Word, and Excel
Experience with AutoCAD preferred
Familiarity with GRID, SIMA, and GP Viewer is a plus
Ability to manage multiple projects and priorities simultaneously
Strong problem-solving skills and initiative
Commitment to workplace safety
Ability to work effectively in a team environment
Experience monitoring project budgets and interacting with vendors is beneficial

Work Environment

This position is based on-site in Tallmadge, Ohio and is not eligible for SDMyers' Hybrid Remote Work Plan.

Work is primarily performed indoors within a manufacturing environment where exposure to non-toxic dust, noise, fumes, and other conditions common to industrial facilities may occur.

Physical Requirements

Frequently stand, walk, bend, kneel, stoop, and crouch throughout the workday
Ability to lift and carry up to 50 pounds

Why SDMyers?

At SDMyers, you'll have the opportunity to contribute to products and services that help keep critical electrical infrastructure operating safely and reliably. You'll work alongside talented professionals in a values-driven organization that prioritizes people, continuous improvement, and meaningful work.

If you're looking for a hands-on technical role where you can make an impact and grow your engineering career, we'd love to hear from you.

Quick Apply

Refine Your Search

remote senior customer service jobs in medina, oh

Engineering Technician I

Third Party Sr. Claims Representative

Regional Manager - Healthcare Clinics

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Senior Transmission Line Engineer

Lead Transmission Line Engineer

Management Consultant

Director of Business Development - CN

Business Development Manager

GEV ELEC Strategic Account Manager

Senior Cobra Benefits Admin – TPA

Account Administrator-Small Group

Service Desk Analyst I

Senior Membership Billing Rep-TPA

Senior Event Planner

Lead Organizational Development Specialist

Solutions Estimator - Medina, OH

AI Adoption & Enablement Lead

Client Relationship Manager

Commercial Relationship Service Specialist Senior

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Engineering Technician I

Join SDMyers – A Good Place Company

Position Summary

What You'll Do

What We're Looking For

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Knowledge, Skills & Abilities

Work Environment

Physical Requirements

Why SDMyers?

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