Top 56 Service desk lead Jobs in Melbourne, Fl

Front Office Manager - FT
CROWNE PLAZA MELBOURNE OCEANFRONT —Melbourne, FL
- Full-time
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
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5d
Service desk Lead
HCL Technologies Limited - Business Services —Melbourne, FL
- $63,000 - $112,000 a year
- Email
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Paid holidays
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11d
Front Desk/Social Media Associate Part time 25-30hr/wk
D1 Training - Melbourne —Melbourne, FL
- $15 - $20 an hour
- Part-time
- Communication skills
- Entry level
- Employee discount
- Opportunities for advancement
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Front Desk/Social Media Associate Part time 25-30hr/wk
D1 Training —Melbourne, FL
- $15 - $20 an hour
- Part-time
- Communication skills
- Entry level
- Employee discount
- Opportunities for advancement
Guest Service Manager
Radisson Suites Oceanfront —Indialantic, FL
- Hotel
- Senior level
- Leadership
- Paid training
- Paid time off
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Member Experience Manager
EōS Fitness —Melbourne, FL
- $18 - $20 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Paid holidays
- Dental insurance
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Guest Service Manager
Radisson Suite Hotel Oceanfront —Melbourne, FL
- $20 - $24 an hour
- Full-time
- Mid-level
- Hotel
- Leadership
- Paid training
- Paid time off
Quick Apply
Lead Patient Care Coordinator (Front Desk, Lead)
Upperline Health Inc —Melbourne, FL
- Full-time
- Clinic experience
- Mid-level
- Clinic
- Health insurance
- Dental insurance
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Assistant Store Manager
Ross Stores —West Melbourne, FL
- Weekends as needed
- Merchandising
- Sanitation
- English
5d
Fitness Sales Specialist
D1 Training - Melbourne —Melbourne, FL
- $15 - $20 an hour
- Full-time
- 1 year
- Communication skills
- Entry level
- Paid time off
- Employee discount
Quick Apply
Sales Manager
Coastal Hyundai —Melbourne, FL
- $100,000 - $200,000 a year
- Full-time
- Dealership
- Customer service
- Mid-level
Quick Apply
Resident Services Specialist
Arch Amenities Group —Melbourne, FL
- $16 - $18 an hour
- Weekends as needed
- Inventory management
- Computer literacy
- Residential
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Assistant General Manager
Crunch Fitness - CR Holdings —Melbourne, FL
- Full-time
- Mid-level
- Organizational skills
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Regional Manager
WESTHAVEN KNOXVILLE CLUB 24 LLC —Melbourne, FL
- Full-time
- CPR Certification
- 5 years
- Computer literacy
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Senior Specialist, Systems Administrator
L3Harris Technologies —Melbourne, FL
- $106,500 - $197,500 a year
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Disability insurance
Logistics Manager – Rockledge, FL
Cambridge International Systems Inc —Rockledge, FL
- Extended hours
- Pass drug screening
- Office
- High school diploma or GED
- Paid holidays
- Relocation assistance
Quick Apply
Front Desk Supervisor
PAH Management —Cape Canaveral, FL
- $17 - $19 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
- AD&D insurance
- Disability insurance
Media Advisor (Sales)
Marc Media —Melbourne, FL
- $5,000 a month
- Weekends as needed
- Mid-level
- Reliable transportation
- 2 years
- Paid holidays
- Health insurance
Quick Apply
Store Manager
Extra Space Management, Inc —Cocoa, FL
- Full-time
- Hospitality
- Mid-level
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
1d
Media Advisor (Sales)
MARC Media USA —Melbourne, FL
- $5,000 a month
- Weekends as needed
- Mid-level
- Driver's License
- Reliable transportation
- Paid holidays
- Health insurance

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service desk lead jobs near melbourne, fl

Front Office Manager - FT

CROWNE PLAZA MELBOURNE OCEANFRONT -
Melbourne, FL

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Disability insurance
Health insurance
401(k)
Paid time off
Employee assistance program
Life insurance

Qualifications

Microsoft Excel
English
Cash register operations
Productivity software

Full Job Description

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

The Front Office Manager is fully responsible for all aspects of the Front Desk, coordinates the Front Office activities of the Hotel and resolves problems arising from guest complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate supervisors.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Works with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel.
Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately.
Works with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores.
Effectively trains guest service agents on proper front desk procedures.
Recruits, interviews, and selects, in conjunction with the General Manager, the most qualified candidates for front desk positions.
May prepare weekly schedules for front office staff.
Address performance deficiencies of front office staff through coaching and disciplinary actions.
Complete performance evaluations for front office staff timely.
May be responsible for posting weekly guest satisfaction scores for hotel associates to see and review.
Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.
Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
Ensures guest service agents are in compliance with clean, neat uniforms and name badges.
Required reports are timely and of a quality that can be shared with corporate.
Rates are accurate and monitored daily.
Is proficient at managing inventory in the property management system.
Frequently meets with and reviews work generated by the night auditor.
Maintains regular attendance and is consistently on time.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.
Act as Manager on Duty when duty calls.

KNOWLEDGE, SKILLS & ABILITIES

A four-year college degree or equivalent education or experience is required, with two to three years in a related hotel company position.
Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected.
Excellent verbal and written English communication skills are required.
Must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency.
General office equipment and cash register operation knowledge is expected.

PHYSICAL DEMANDS

Ability to stand and move throughout hotel function areas and continuously performs essential job functions.
Lifting up to 25 pounds
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.

Benefits

401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

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Refine Your Search

service desk lead jobs in melbourne, fl

Front Office Manager - FT

Service desk Lead

Front Desk/Social Media Associate Part time 25-30hr/wk

Front Desk/Social Media Associate Part time 25-30hr/wk

Guest Service Manager

Member Experience Manager

Guest Service Manager

Lead Patient Care Coordinator (Front Desk, Lead)

Assistant Store Manager

Fitness Sales Specialist

Sales Manager

Resident Services Specialist

Assistant General Manager

Regional Manager

Senior Specialist, Systems Administrator

Logistics Manager – Rockledge, FL

Front Desk Supervisor

Media Advisor (Sales)

Store Manager

Media Advisor (Sales)

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