Assistant Community Manager
Status: Full-Time
Classification: Exempt
Wage: $45K to $50K plus Commissions on Home Sales
Reports To: Community Manager
Location: Melbourne, FL
---------------------------------------------------------------------------------
WHO WE ARE
Parakeet Communities is a rapidly expanding real estate investment company specializing in Manufactured Housing Communities and RV Resorts across the United States. We acquire, improve, and operate communities that provide attainable housing solutions while delivering exceptional experiences for residents and investors alike. Our mission is to cultivate communities that people are proud to call home.
At Parakeet, we believe our people are our greatest asset. We are committed to creating a safe, sustainable, and positive work environment where collaboration, accountability, and innovation thrive. We build strength internally and treat one another with respect because morale is the foundation of success.
If you have a “Yes” attitude, thrive in a fast-paced, forward-thinking environment, and want a sense of purpose beyond your next paycheck, we encourage you to apply and “join the Flock!”
SUMMARY OF ROLE
The Assistant Community Manager supports the Community Manager in the day-to-day operations of their assigned community. This is primarily an operations role — keeping residents supported, maintenance moving, records accurate, and community standards upheld. In addition, the Assistant Manager actively contributes to Parakeet's infill initiative by supporting leasing, sales, and move-in activity, which is recognized through a performance bonus program. This role is a direct development path toward the Community Manager position for high performers.
QUALIFICATIONS AND EXPERIENCE
- · 1–3 years of experience in property management, manufactured housing, residential leasing, or a related field.
- · Strong customer service and people skills; professional and calm under pressure.
- · Highly organized — able to manage multiple work orders, resident interactions, and tasks simultaneously.
- · Proficiency in MS Office (Word, Excel, Outlook) required; Rent Manager or similar software a plus.
- · Strong written and verbal communication skills.
- · Ability to work independently with minimal supervision and take ownership of assigned responsibilities.
- · Physical ability to conduct regular site walks and work outdoors in varying conditions.
- · Prior leasing or sales experience a plus; willingness to engage with prospects is what matters most.
- · Valid Driver's License + reliable vehicle
- · Bilingual (English x Spanish) is preferential.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
- · Daily Operations Manage office functions, answer phones promptly, maintain organized files, and ensure the office is professional and running smoothly each
- · Site Walks: Conduct regular property walks to identify maintenance needs, safety hazards, lease violations, and lot conditions; log all findings every time.
- · Safety & Inspections Inspect buildings, common areas, and grounds for hazards or condition issues; report and track all corrective actions
- · Resident Support Serve as the first point of contact for resident questions and complaints; resolve issues promptly and professionally; escalate complex issues with full context.
- · Lease Violations Issue violation notices per company policy; document all violations, responses, and outcomes in Rent Manager
- · Collections Support Monitor delinquent accounts and follow up per company collections procedures; document all contact and outcomes.
- · Move-Out Processing Conduct thorough move-out inspections with photos; coordinate rapid lot turnover for re-occupancy
- · Records & Data Maintain accurate resident records in Rent Manager in real time; data accuracy is a direct measure of performance in this role
- · Manager Coverage Assume all Community Manager responsibilities during absences; keep the Regional Manager informed of any issues
Sales & Infill Support (Bonus Earnings!)
The Assistant Manager supports Parakeet's infill initiative as directed by the Community Manager. Performance in this area is recognized through bonus compensation. $200 per home sold or rental conversion.
· Lead Response and Prospect Tracking Follow up with leads as designated by call center and community manager. Maintain up-to-date notes in rent manager prospect accounts; report status to the Community Manager weekly.
· Home Tours Conduct tours of available homes and lots professionally and enthusiastically.
· Application Processing Guide applicants through the full process — documentation, screening, and communication of decisions.
· Move-In Coordination Execute the complete move-in process: documents, inspection, Rent Manager setup, and resident welcome.
· Rental Conversions Identify renters who may be ready to purchase; connect them with Sales leadership and financing resources.
· Listings Maintenance Ensuring online and onsite presence is consistent with show ready. Utilizing digital and social channels outlined by sales managers to generate visibility and interest.
· Community Event Coordination Assist with set up and marketing for open houses and property events.
Resident Relations
· Foster a welcoming, respectful community environment that reflects Parakeet's standards.
· Build genuine relationships with residents that support retention and encourage referrals.
· Communicate updates, policy changes, and notices proactively and on time.
· Identify at-risk residents and notify the Community Manager promptly with context.
Reporting & Accountability
- Provide the Community Manager with a weekly update on open work orders, violations, delinquencies, and resident issues.
- Submit a weekly leasing activity summary: leads, tours, applications, and move-ins.
- Maintain accurate lot-level occupancy status in Rent Manager at all times.
- Document all resident interactions, complaints, and violations in writing — verbal-only records are not acceptable
- Report safety issues or resident escalations the same day the event took place.
We Offer:
- · Competitive Wage/ Salary and Annual Bonuses
- · Medical Benefits + Dental + Vision
- · 80 Hours of PTO with as much as one week of carryover
- · Professional Growth and Development
- · Housing Opportunities* (vary by Community)
- · 401(K) + Match
- · Mileage Reimbursement
EQUAL OPPORTUNITY EMPLOYER
Parakeet is an equal employment opportunity employer. Employment and advancement opportunities are available to all individuals on an at-will basis, regardless of race, color, national origin, religion, ancestry, citizenship status, military or veteran status, sex, sexual orientation, gender identity or expression, age, marital status, family responsibilities, pregnancy, disability, genetic information, protective hairstyle, or any other characteristic protected by applicable federal, state, or local law.
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
