Top 96 Sr distribution manager Jobs in Memphis, Tn

Client Support Manager
Barrett Distribution Centers —Memphis, TN
- $90,000 - $110,000 a year
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
Quick Apply
Sr. Operations Manager
Amazon.com Services LLC —Memphis, TN
- $135,000 - $182,700 a year
- Weekends as needed
- Engineering
- Mentoring
- Experience equivalent to degree accepted
- AD&D insurance
- Health insurance
HR Manager
DHL —Memphis, TN
- $85,000 - $150,000 a year
- Full-time
- Customer service
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
SR Manager Operations
Universal Logistics Holdings —Memphis, TN
- Full-time
- Computer literacy
- Mid-level
- Analysis skills
Day Warehouse Manager (Monday - Friday, 8AM - Finish)
US Foods, Inc. —Memphis, TN
- $60,000 - $95,000 a year
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
10d
Manager, Distribution Order Management
EVERSANA —Memphis, TN
- Full-time
- 5 years
- Office
- Administrative experience
Quick Apply
Client Success Manager
EVERSANA —Memphis, TN
- Full-time
- Microsoft Outlook
- Travel
- Conflict management
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Sr Distribution Manager
Milwaukee Electric Tool Corporation —Olive Branch, MS
- Full-time
- Analysis skills
- Mentoring
- Organizational skills
- Health insurance
- Dental insurance
3d
Senior Manager, Revenue Growth Management
Keurig Dr Pepper —Memphis, TN
- $76,000 - $82,000 a year
- Weekends as needed
- Customer service
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
4d
Sr Returns Operations Manager
Williams-Sonoma Inc. —Olive Branch, MS
- Full-time
- Office
- Ability to climb stairs
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
8d
Senior Manager, Logistics Transformation
Brother International Corporation —Bartlett, TN
- $131,000 - $177,000 a year
- Microsoft Excel
- Analysis skills
- Organizational skills
Sr Manager Inventory Management
Milwaukee Electric Tool Corporation —Olive Branch, MS
- Full-time
- 5 years
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
ICQA Operations Manager (Level 6), NA Quality
Amazon.com Services LLC —Memphis, TN
- $91,000 - $136,500 a year
- Weekends as needed
- English
- Supervising experience
- Bachelor's degree
- AD&D insurance
- Health insurance
Director, Operations
GEODIS Logistics LLC —Memphis, TN
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Dental insurance
Quick Apply
2d
Manager, Continuous Improvement
Barr Brands —Memphis, TN
- Writing skills
- Research
- 8 years
Quick Apply
Senior Manager, Industrial Engineering
Brother International Corporation —Bartlett, TN
- $130,000 - $155,000 a year
- Microsoft Excel
- Microsoft Outlook
- 3 years
Project Management Senior Manager
FedEx Logistics —Memphis, TN
- Full-time
- Computer Science
- System design
- Finance
8d
Sr Reverse Logistics Manager
Williams-Sonoma Inc. —Olive Branch, MS
- Full-time
- Office
- Ability to climb stairs
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
9d
Senior Manager, Sales, Inventory & Operations Planning (SIOP)
Confidential —Memphis, TN
- $105,000 - $115,000 a year
- Full-time
- Hybrid work
- Oracle
- 3 years
- Analysis skills
- Relocation assistance
- Health insurance
Quick Apply
11d
Executive Property Manager
Commercial Advisors, LLC —Memphis, TN
- Full-time
- Residential
- Bachelor's degree
- Mentoring
- Health savings account
- Health insurance
Quick Apply

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Client Support Manager

Barrett Distribution Centers -
Memphis, TN

Quick Apply

Job Details

Full-time
$90,000 - $110,000 a year

Qualifications

Customer communication
Team leadership
Supervising experience

Full Job Description

Who We Are:
Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries. More than anything else, we’re a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.
Here at Barrett, we’re looking for smart, hard-working top performers who are interested in joining a fantastic team within a fast-growing company. If this sounds like you and you’re looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!

The Position:
The Client Support Manager, reporting to the General Manager/Sr. Operations Manager, is responsible for managing all account activity and relationships with the Client Support Team and will maintain and improve quality through the integration of activities between Barrett and clients necessary to establish a culture of service and operational excellence.
This position works Monday through Friday, from 8:00am- 5:00pm.
The compensation for this position ranges from $90K to $110K, depending on experience.

How You'll Make an Impact:

Accountable for directing and supporting all aspects of order fulfillment and day-to-day customer relationship management, including coordination of special and last-minute shipping requests and compliance with all regulatory shipping documentation requirements.
Provides leadership and oversight of Client Support Specialists; develops and communicates clear goals, expectations, and company-wide information; attracts, develops, and retains high-performing, diverse talent through mentoring and role modeling.
Ensures team efficiency through staff training, cross-training across accounts, preparation of guidance manuals, and implementation of performance metrics in partnership with the BPO team; educates staff on Barrett's business and open book financials.
Fosters a culture of continuous improvement, collaboration, and teamwork; partners with General Manager/Sr. Operations Manager to recommend service enhancements that position Barrett as a trusted advisor.
Develops and cultivates strong customer relationships by addressing all inquiries and concerns regarding work orders, invoices, shipments, and inventory with a "one call resolution" standard.
Tracks and resolves all Client Service-related NCRs, establishing root cause analysis and corrective action plans in collaboration with management; oversees timely resolution of all scorecard-related client complaints.
Ensures timely and accurate invoicing for receiving, outbound processing, month-end billing, and all special requests and services.
Obtains and maintains deep understanding of retailer compliance manuals; communicates requirements accurately and effectively to the Client Support team.
Manages client information across applicable software platforms (Synapse, Salesforce, etc.), maintaining up-to-date client contacts and activity records; provides regular reporting on productivity and service level adherence.
Performs other related duties as needed.

Qualifications:

Minimum 2 years college required. Bachelor’s degree strongly preferred. May substitute 4 years’ supervisory experience for college degree.
A minimum of 5 years of proven experience in a customer service position; minimum of 2 years’ supervisory experience required.
Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred).
Proficient with all Microsoft applications; Warehouse Management Systems preferred.
Working knowledge of 3PL warehouse operations, supply chain, and transportation preferred.
Must demonstrate a high level of interpersonal and communication skills with the ability to work well under pressure and problem solve across a variety of business processes.
Able to balance competing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.
Barrett Distribution Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.

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Refine Your Search

sr distribution manager jobs in memphis, tn

Client Support Manager

Sr. Operations Manager

HR Manager

SR Manager Operations

Day Warehouse Manager (Monday - Friday, 8AM - Finish)

Manager, Distribution Order Management

Client Success Manager

Sr Distribution Manager

Senior Manager, Revenue Growth Management

Sr Returns Operations Manager

Senior Manager, Logistics Transformation

Sr Manager Inventory Management

ICQA Operations Manager (Level 6), NA Quality

Director, Operations

Manager, Continuous Improvement

Senior Manager, Industrial Engineering

Project Management Senior Manager

Sr Reverse Logistics Manager

Senior Manager, Sales, Inventory & Operations Planning (SIOP)

Executive Property Manager

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