Top 29 Automotive service manager Jobs in Memphis Mi

Service Manager
Mercedes-Benz of Rochester —Rochester, MI
- Full-time
- Clean driving record
- Dealership
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Manager in Training (MIT)
Belle Tire —Shelby Charter Township, MI
- $70,000 - $90,000 a year
- 18 years or older
- Mid-level
- 3 years
- Paid training
- AD&D insurance
Quick Apply
Automotive Service Manager - Kimball, MI
GreatWater 360 Auto Care —Kimball, MI
- Full-time
- Clean driving record
- Sales
- Inventory management
- Paid training
- Paid parental leave
Quick Apply
Regional Shared Services Manager
Grupo Antolin —Shelby Charter Township, MI
- 5 years
- Office
- Bachelor's degree
Automotive Retail Assistant Manager
Belle Tire —Chesterfield, MI
- $50,000 - $65,000 a year
- Overtime
- Inventory management
- Mid-level
- High school diploma or GED
- Paid training
- AD&D insurance
Quick Apply
9d
Assistant Manager - FT 8028
GREASE MONKEY INTERNATIONAL —Chesterfield, MI
- Full-time
- Background check
- Inventory management
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Assistant Manager
Valvoline Instant Oil Change —Chesterfield, MI
- $21.25 an hour
- Inventory management
- English
- Mid-level
- Paid training
- Health savings account
Quick Apply
Part Sales Manager – Full Time
AutoZone —Chesterfield, MI
- Overtime
- ASE Certification
- Spanish
- Merchandising
- Store discount
- Employee stock purchase plan
6d
Part Sales Manager – Part Time
AutoZone —Saint Clair, MI
- Overtime
- ASE Certification
- Spanish
- Inventory management
- Store discount
- Employee stock purchase plan

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automotive service manager jobs near memphis mi

Service Manager

Mercedes-Benz of Rochester -
Rochester, MI

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement

Qualifications

Managing teams in a customer support role
Financial statement analysis
Auto service management
Team development
Driver's License
Financial report interpretation
Financial statement interpretation
Financial performance measurement
Managing business operations budgets
Profit and loss analysis
Team motivation (leadership skill)
Organizational budget management

Full Job Description

Mercedes-Benz of Rochester is seeking a highly skilled and experienced Service Manager to lead and elevate our service department in Rochester, MI. This pivotal role requires a dedicated professional with a passion for luxury automotive service who can deliver exceptional customer experiences while driving operational excellence. The ideal candidate will possess strong leadership capabilities, a comprehensive understanding of the automotive service industry, and the ability to foster a motivated, customer-focused team. As the Service Manager, you will be responsible for overseeing all aspects of the service department's daily operations, ensuring the highest standards of quality and efficiency are met, and implementing strategies to continuously improve service delivery and customer satisfaction.

Responsibilities

Oversee and manage the day-to-day operations of the service department, ensuring all workflows run smoothly and efficiently.
Lead, mentor, and inspire a team of service advisors and technicians by setting clear performance expectations and providing ongoing coaching and development opportunities.
Implement customer service initiatives to enhance customer satisfaction, loyalty, and retention within a luxury brand environment.
Plan, monitor, and control the department's budget and expenditures, ensuring profitability while maintaining top-tier service standards.
Collaborate closely with parts, sales, and other dealership departments to streamline communication and optimize overall operational workflow.
Maintain strict compliance with Mercedes-Benz corporate standards, policies, and procedures to uphold brand reputation and operational consistency.
Regularly analyze service department metrics, such as productivity, efficiency, and customer feedback, and develop data-driven strategies for continuous improvement.
Manage service scheduling and workflow to minimize customer wait times and maximize resource utilization.
Address and resolve escalated customer concerns with professionalism and a solutions-oriented approach.

Requirements

Proven track record of successfully managing a service department, preferably within luxury automotive brands such as Mercedes-Benz, BMW, Audi, or Lexus.
Exceptional leadership skills with the ability to motivate and manage a diverse team in a fast-paced, customer-focused environment.
Strong communication and organizational abilities to handle multiple tasks and priorities simultaneously.
Deep knowledge and understanding of automotive service industry standards, practices, and technologies.
Demonstrated commitment to delivering outstanding customer service and fostering a culture of continuous improvement.
Valid driver’s license with a clean driving record.
Proficient with service department management software and familiarity with Mercedes-Benz service protocols is a plus.
Ability to analyze financial statements, budgets, and service metrics to make informed business decisions.
Reynolds & Reynolds DMS experience is a plus.

Benefits

Competitive compensation package tailored to industry standards (specific details to be discussed during the hiring process).
Comprehensive health benefits including medical, dental, and vision insurance to support your well-being.
401(k) retirement plan with an attractive company match to help you plan for your future.
Robust professional development programs and opportunities for career advancement within the Mercedes-Benz network.
Exclusive employee discounts on vehicles, parts, and service offerings, enhancing your luxury brand experience.
A supportive work environment that values integrity, quality, and teamwork.

About the Company

Mercedes-Benz of Rochester is a premier luxury automotive dealership located in Rochester, MI, renowned for its commitment to excellence and customer satisfaction. Our team prides itself on delivering superior service experience and maintaining a knowledgeable, dedicated staff that upholds the highest standards of quality and integrity. As part of the Mercedes-Benz family, we offer exceptional career opportunities in a dynamic and rewarding environment. Join us and contribute to a culture that celebrates passion for luxury automobiles, continuous growth, and outstanding customer relationships.

Quick Apply

Refine Your Search

automotive service manager jobs in memphis mi

Service Manager

Manager in Training (MIT)

Automotive Service Manager - Kimball, MI

Regional Shared Services Manager

Automotive Retail Assistant Manager

Assistant Manager - FT 8028

Assistant Manager

Part Sales Manager – Full Time

Part Sales Manager – Part Time

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