At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Job Description
Job Summary
A leading manufacturing organization in Memphis, TN is seeking a Quality Technician II to support production quality, documentation accuracy, and compliance with customer and internal requirements. Responsibilities include inspection of materials and finished goods, management of NCRs, validation of manufacturing documentation, and coordination of quality-related activities across production, engineering, and customer teams. The ideal candidate has a High School Diploma or Associate’s degree and 2-5 years of related experience in a manufacturing or quality environment.
Qualifications
- 2-5 years of experience in manufacturing quality, inspection, or technician role
- Associate’s degree or equivalent work experience preferred
- Basic understanding of manufacturing processes, inspection methods, and quality systems
- Experience with NCR systems, inspection documentation, or quality tracking tools preferred
Strong attention to detail and ability to identify documentation gaps
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Responsibilities
- Perform inspections of materials, components, and finished goods, including first article, in-process, and end-of-line reviews
- Conduct defect analysis and support reporting of production quality issues
- Generate, update, and track Non-Conformance Reports (NCRs), ensuring complete and accurate data documentation
- Support dispositioning of nonconforming materials and coordinate MRB activities
- Review manufacturing documentation, specifications, and quality records to ensure accuracy, completeness, and alignment to acceptance criteria
- Validate FAT/EOL reports, inspection data, and quality documentation prior to submission
- Maintain and update quality tracking systems (e.g., NCR trackers, observation systems, inspection logs)
- Ensure proper documentation upload and accessibility across required systems and platforms
- Support cross-functional communication to resolve missing data, incomplete reports, and open quality issues
- Coordinate quality execution activities and shift-to-shift handoff
- Assist in retraining activities for updated specifications and acceptance criteria
- Maintain inspection records, logs, and quality documentation in accordance with company procedures
- Participate in continuous improvement and corrective action activities
- Identify recurring quality issues and escalate trends to Quality Engineering
- Proficient in Microsoft Office applications including Excel, Word, PowerPoint, Outlook, and Teams
General computer competency, including ability to navigate multiple systems and manage digital records efficiently
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Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to
[email protected] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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