Top 3 Customer intake & administrative coordinator Jobs in Menomonee Falls, Wi

Customer Intake & Administrative Coordinator
Paul Davis Restoration of Southeast WI & Northern IL —Waukesha, WI
- $24 - $27 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Front Desk & Sales for Physical Therapy Clinic
Balance Within - Integrative Physical Therapy —Delafield, WI
- $15 - $25 an hour
- Part-time
- Research
- Mid-level
- Clinic
Quick Apply
Join the WWBIC Team!
Wisconsin Women's Business Initiative Corporation —Milwaukee, WI
- $20 - $22 an hour
- Weekends as needed
- Inventory management
- Computer literacy
- English

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Customer Intake & Administrative Coordinator

Paul Davis Restoration of Southeast WI & Northern IL
Waukesha, WI

Quick Apply

Job Details

Full-time
$24 - $27 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement

Qualifications

Office supply management
Visitor query response
Customer records maintenance
Computer operation
Phone communication
Computer literacy
Intake
Greeting customers
Restoration industry experience
Answering guest questions
Mid-level
Phone call screening
Administrative experience
Dispatching
Construction industry experience
Task prioritization
Office supply ordering
Construction experience
Communication skills
Quality data entry
Office record organization
Customer data entry

Full Job Description

Benefits:

401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Be the First Person Our Customers Can Count On

When a customer calls Paul Davis, they may be dealing with water damage, a fire, or another unexpected event in their home or business. As our Customer Service & Intake Coordinator, you’ll often be the first person they speak with.

We’re looking for someone who is patient, compassionate, organized, and genuinely enjoys helping people. This is not a call center position. You’ll work from our front desk, assisting customers by phone and in person while making sure new losses are quickly and accurately routed to the right team.

What You'll Do

Customer Intake & Dispatch

Answer incoming calls with professionalism, patience, and empathy
Gather and accurately enter customer and loss information
Dispatch new losses to the appropriate department
Communicate important information to team members quickly and accurately
Provide a calm, helpful experience for customers during stressful situations

Front Desk & Customer Service

Greet customers, vendors, and visitors
Assist with general questions and direct guests to the appropriate team member
Maintain a professional and welcoming front office environment

Administrative Support

Maintain office supply inventory and place orders as needed
Assist with general administrative and office support
Keep information and records organized and accurate

What We're Looking For

Strong customer service and communication skills
High level of empathy, patience, and emotional awareness
Ability to remain calm when speaking with customers who may be upset or overwhelmed
Strong attention to detail and data-entry accuracy
Ability to prioritize and quickly route time-sensitive information
Comfortable working with computers and learning new systems
Dependable, organized, and able to manage multiple priorities
Previous customer service, administrative, front desk, dispatch, or office experience preferred

Why Paul Davis?

At Paul Davis, the work we do matters. We help people recover after unexpected damage to their homes and businesses. In this role, you'll play an important part in that process from the very first phone call.

If you're someone who enjoys helping people, communicates with compassion, and takes pride in keeping things organized and moving forward, we'd love to meet you.

Preferred Experience

2+ years in customer service, administration, dispatch, intake, call center, or office support
Experience with customer phone calls and data entry
Comfortable working across multiple computer systems at the same time
Restoration, construction, insurance, or service industry experience is a plus—but not required

What You'll Love About This Role

Every day brings something new
You'll make a real difference for customers during challenging times
Work with a supportive team that values collaboration
Opportunity to learn the restoration industry and grow your career
Stable, full-time position with an industry leader

Apply today and become part of a team that's restoring property—and restoring lives.

Paul Davis Restoration does not discriminate on any unlawful basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.

Pay: $24.00 - $27.00 per hour

Quick Apply

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customer intake & administrative coordinator jobs in menomonee falls, wi

Customer Intake & Administrative Coordinator

Front Desk & Sales for Physical Therapy Clinic

Join the WWBIC Team!

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I want to receive the latest job alert for customer intake & administrative coordinator in menomonee falls, wi

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