Overview
Freedom Boat Club is seeking a dedicated and knowledgeable Dock Master to oversee operations at our marina. This role is essential in ensuring a safe and enjoyable experience for our members and guests. The ideal candidate will possess strong mechanical knowledge and the ability to rig boats, contributing to the smooth operation of our fleet.
Responsibilities
- Manage daily dock operations, including boat reservations, maintenance, and member assistance.
- Ensure the safety and security of all vessels at the marina.
- Conduct regular inspections of boats and equipment to ensure they are in good working condition.
- Assist members with boat rigging and provide guidance on safe boating practices.
- Coordinate with maintenance staff for repairs and upkeep of dock facilities.
- Maintain cleanliness and organization of the dock area.
- Provide exceptional customer service to enhance member satisfaction.
- Monitor weather conditions and make informed decisions regarding dock operations.
Requirements
- Strong mechanical knowledge related to boating equipment and systems.
- Experience with rigging boats is highly desirable.
- Excellent communication skills and a customer-oriented attitude.
- Ability to work outdoors in various weather conditions.
- Strong problem-solving skills and attention to detail.
- Previous experience in marina operations or a related field is preferred but not required.
- Must be able to work flexible hours, including weekends and holidays as needed.
Join us at Freedom Boat Club, where your passion for boating can thrive in a supportive environment dedicated to providing exceptional experiences on the water!
Do you love working outside and near the water? See how your contributions will help transform vision into reality:
:
As part of the talented Freedom Boat Club team, you will be working by the water, with our large variety fleet of boats, as a customer-focused team member! Freedom Boat Club is the nation’s oldest and largest private member boat club, and we are looking for friendly and upbeat individuals to greet members and work on the docks. This position is part-time and requires availability on weekdays, weekends, and holidays.
The anticipated pay rate for this position is $12/hour. The actual base pay offered will vary depending on multiple factors including job-related knowledge/skills, relevant experience, business needs, and geographic location.
At Freedom Boat Club, we have passion for our work and a distinct ability to deliver.
- Welcome and acknowledge all guests according to company standards
- Anticipate and address guests’ service needs
- Thank guests with genuine appreciation
- Make and answer telephone calls using appropriate etiquette
- Manage the check-in and check-out process using a handheld tablet
- Perform equipment checks to make sure all necessary equipment is functional and on board
- Clean and maintain vessels and Club location according to company standards
- Complete daily clerical work to prepare reservation system, fuel logs and weather reports
- Familiarize yourself with local waters in order to provide basic guidance to members
- Speak with others using clear and professional language
- Ensure your uniform and personal appearance are clean and professional
- Follow all company policies and procedures
- Maintain confidentiality of proprietary information
- Perform other reasonable job duties as requested by supervisors
- Work outside in the state’s elements and stand for an extended period of time
Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.
- Fully Bilingual English and Spanish
- Pass a background check and drug screen
- Have a valid driver’s license and a good driving record
- Be at least 18 years of age
- Ability to regularly complete the physical demands of the role including bending, kneeling, balancing and carrying equipment up to 25 pounds
- Ability to read and manipulate handheld tablets
- Availability to regularly work weekdays, weekends and holidays
- Ability to adhere to all safety policies
- Experience in or around boats
- Strong communication and customer service skills
- Ability to maintain a calm, positive attitude during periods of high activity
- Positive, cooperative attitude with the capability of working unsupervised
- Work outdoors and in various weather conditions for an extended period of time
- Work in a marina setting on docks that may be fixed or floating
- Work near and on the water
- Safely move on, off and in vessels during various tide and weather conditions
- Boating experience
About Freedom Boat Club
Freedom Boat Club – the world’s largest members-only boat club – was founded in 1989 in Sarasota, Florida. Today, the Clubs 400+ locations welcome hundreds of members to its docks each day to enjoy a day on the water while we take care of the rest including fueling, cleaning, maintenance, and more.
With over 30 years of Boating Made Simple®, Freedom Boat Club (a division of Brunswick Corporation) continues to be a passionate group of individuals who focus on raising the bar in everything that we do. We are always looking for hardworking and motivated people who share our passion for getting others out on the open waters.
Next is Now!
We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.
Job Types: Full-time, Part-time
Pay: From $12.00 + Tips per hour
Expected hours: 24 – 28 per week
Job Types: Full-time, Part-time, Contract
Pay: $12.00 - $13.00 per hour
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Work Location: In person
