Top 69 Desktop Jobs in Meriden, Ct

Desktop Technician I
University of Connecticut —Farmington, CT
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Word processing
6d
Network Engineer
The Walker Group —Farmington, CT
- $70,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
12d
Help Desk Engineer
The Walker Group —Farmington, CT
- Mid-level
- 1 year
- Communication skills
- Paid parental leave
- Disability insurance
Desktop Support Technician
Bethany School District —Bethany, CT
- $22 an hour
- Part-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
Help Desk Technician - Middletown, CT/On-Site
Software Technology Inc —Middletown, CT
- Full-time
- Office
- Windows
- Children
Quick Apply
Help Desk and ID Office Manager
University of Hartford —West Hartford, CT
- $55,500 - $70,000 a year
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
8d
IT Support Analyst
Withersworldwide —New Haven, CT
- Email
- Hybrid work
- CRM software
- Mid-level
- Windows
- Travel reimbursement
IT Support & Cybersecurity Specialist
HireBridge —Hartford County, CT
- $70,000 - $110,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
ICT Systems Technician Level I
Post University —Waterbury, CT
- $21.64 an hour
- Weekends as needed
- School experience
- Laboratory
- Classroom
Quick Apply
9d
Support Desk Technician
Complete Network Support —Branford, CT
- $46,000 - $55,000 a year
- Overtime
- Hybrid work
- Computer science
- Computer Science
- Customer service
- Cell phone reimbursement
- Opportunities for advancement
Quick Apply
IT Service Technician
Wesleyan University —Middletown, CT
- $52,400 - $61,300 a year
- Full-time
- Background check
- Classroom
- Mid-level
- Relocation assistance
- Paid time off
Desktop Support Technician
Ovation Workplace Services Inc —Hartford, CT
- $21 - $23 an hour
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply
Technology Specialist
Plymouth Public Schools —Terryville, CT
- $65,000 - $75,000 a year
- Full-time
- Google Workspace
- Computer Science
- Mid-level
Quick Apply
ON SITE - CT Specialist, IT Help Desk
Starling Physicians —Rocky Hill, CT
- $24 - $27 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
15h
Helpdesk Technician
VESTA CORPORATION —Weatogue, CT
- $65,000 - $70,000 a year
- Background check
- Clean driving record
- 6 years
- Paid holidays
- Disability insurance
Quick Apply
2d
IT Support Coordinator
PKF O'Connor Davies —Wethersfield, CT
- On call
- Azure
- Mid-level
- Office
- Profit sharing
- Health savings account
Quick Apply
5d
Full Time IT Technician
Whitney Center, Inc. —Hamden, CT
- Weekends as needed
- Inventory management
- Pass drug screening
- Mid-level
Quick Apply
9d
998771
University of Hartford —West Hartford, CT
- $55,500 - $70,000 a year
- Mid-level
- University
- Bachelor's degree
8d
Senior IT Support Specialist
D-Wave Quantum Inc. —New Haven, CT
- $80,800 - $121,200 a year
- Weekends as needed
- Computer science
- 7 years
- Computer Science
Quick Apply
AVP, End User Engineering
The Hartford —Hartford, CT
- $177,600 - $266,400 a year
- Full-time
- Hybrid work
- Azure
- Office
- Product management

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desktop jobs near meriden, ct

Desktop Technician I

University of Connecticut -
Farmington, CT

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Job Details

Full-time | Contract
6 days ago

Qualifications

Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Problem management
Ticketing system technical support

Full Job Description

Additional Links:

This position is Benefit eligible; click here for an overview of available benefits.

This position is covered by the UHP Bargaining Unit; click here to review the current UHP Contract.

This position is in salary group UHP-04; click here to review the current UHP Pay Plan.

Excellence, Teamwork, Leadership, and Innovation. These values define UConn Health. We are looking for team members that share these same values. Our top-rated organization is looking to add a desktop technician to our team. If you have a background in this field, we want to hear from you.

At UConn Health, this classification provides support to end users on a variety of desktop issues; maintains, analyzes, troubleshoots, repairs and resolves technical problems for computer systems, hardware and computer peripherals of low to moderate complexity. Works independently on problems of low complexity and relies on instructions and guidelines for moderate complex problems, when necessary. This position works on the campus of UConn Health located in Farmington, CT.

DURING THE WORKING TEST PERIOD THE SCHEDULE IS 100% ON-SITE FIVE (5) DAYS PER WEEK.

UPON SUCCESSFUL COMPLETION OF THE WORKING TEST PERIOD THE HYBRID SCHEDULE IS THREE (3) DAYS ON-SITE AND TWO (2) DAYS REMOTE AND SUBJECT TO CHANGE PER MANAGEMENT.

SUPERVISION RECEIVED:

Works under general supervision of an employee of higher grade.

EXAMPLES OF DUTIES:

Responds to calls, email and personnel requests for technical support; monitors and maintains ownership of tickets to ensure problem resolution in a timely manner; documents resolution of all problems; maintains problem tracking logs; identifies patterns in tracking logs to lead; tracks status of all problems and monitors open problems to ensure that service level agreements are met; interacts with clients in a courteous and professional manner; supports and maintains user account information including rights, security and system groups; escalates problems appropriately; works with vendors' technical support for standard desktop systems; attends training to keep current with latest technologies; periodically interchange within desk and field service to maintain broad knowledge; performs others related duties as assigned. Desk Service - provides first level support; responsible for handling calls, resolving problems of low to moderate complexity and providing support on basic hardware and software: handles and resolves technical calls from customers utilizing remote desktop utilities if necessary; diagnoses where to refer more complex calls; troubleshoots basic issue/problems; identifies and resolves callers problems using checklists as guide; answers request for non-technical information from customers and routes to appropriate resource when necessary. Field Service - documents, maintains, upgrades or replaces hardware and software systems: configures computers to access network resources; diagnoses, repairs or replaces hardware such as printers, keyboards, monitors and other peripherals; uses diagnostic tools to identify hardware/software problems; installs memory chips, disk drive and various cards as needed; installs and configures local and network printers, scanners and other peripherals; diagnose and repairs problems with email and internet applications; assists users with problems in utilizing software applications specifically regarding word processing, spreadsheets and database management; installs virus utilities; browsers, e-mails and other miscellaneous applications, etc.

MINIMUM QUALIFICATIONS REQUIRED:

KNOWLEDGE, SKILLS & ABILITY:

Demonstrated knowledge of the basic to complex hardware and software products and problem solving/troubleshooting skills; ability to understand problem solving concepts together with the need to have a structure approach to problem analysis; knowledge of commonly-used concepts, practices, and procedures within a relevant field; ability to work with customers in a courteous manner; interpersonal skills; effective communication skills (oral and written); working knowledge of operational and physical environment requirements for hardware components; familiar with architectural principles, guidelines and standards in own functional area; knowledge of help desk management tools and utilities; basic understanding of problem management; problem resolution and technical knowledge of components of help desk tools and can assess minimum operating system and client hardware requirements for help desk tools; awareness of the principles of network technology; ability to read component diagrams and know who to contact to obtain assistance in resolving problems.

EXPERIENCE AND TRAINING:

General Experience:

Three (3) year experience working with computer hardware and software in one or more of the following areas:

Microcomputer software installation

Software hardware problem analysis and resolution

Working in a help desk environment handling calls from users for technical assistance.

Substitution Allowed:

Associate degree in computer science with one (1) year computer hardware and software experience.

WORKING CONDITIONS:

Ability to lift and carry approximately forty (40) pounds

PREFERRED EXPERIENCE:

One (1) or more years of phone support experience within an IT service desk taking 25-35 calls per day.

Experience with call center metrics, Service Now, Windows 11, and Office 365.

SCHEDULE: Full time, 40 hours per week, Wednesday - Sunday, Nights, 12:00 am to 8:30 am, 30-minute unpaid meal break.

Why UConn Health

UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.

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desktop jobs in meriden, ct

Desktop Technician I

Network Engineer

Help Desk Engineer

Desktop Support Technician

Help Desk Technician - Middletown, CT/On-Site

Help Desk and ID Office Manager

IT Support Analyst

IT Support & Cybersecurity Specialist

ICT Systems Technician Level I

Support Desk Technician

IT Service Technician

Desktop Support Technician

Technology Specialist

ON SITE - CT Specialist, IT Help Desk

Helpdesk Technician

IT Support Coordinator

Full Time IT Technician

998771

Senior IT Support Specialist

AVP, End User Engineering

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