Top 41 Functional analyst (customer experience) Jobs in Meridian, Id

IT - SAP Functional Analyst (Customer Experience)
Woodgrain —Meridian, ID
- $85,000 - $120,000 a year
- Full-time
- Computer Science
- 5 years
- Mid-level
- Health savings account
- AD&D insurance
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Network Management Analyst
CVS Health —Boise, ID
- $43,888 - $102,081 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Dental insurance
1d
Warehouse Mgmt. Systems (WMS) Analyst II
DHL —Boise, ID
- $55,000 - $90,000 a year
- Full-time
- Mid-level
- SQL
- Bachelor's degree
- Health insurance
- Dental insurance
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Analyst, FP&A
CVS Health —Boise, ID
- $43,888 - $102,081 a year
- Full-time
- Office
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
Business Optimization Consultant Sr.
Cambia Health Solutions —Boise, ID
- $90,435.97 - $149,219.75 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Computer Science
- Health savings account
- Paid holidays
Quality Assurance Tester (Hybrid)
Vant4ge —Boise, ID
- $45,000 - $47,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- US work authorization
- Health savings account
- Health insurance
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Materials Team Manager
Plexus —Nampa, ID
- $89,200 - $133,800 a year
- Background check
- Google Workspace
- Pass drug screening
- Health insurance
- Dental insurance
Business Analyst - Safe and Smart Workplace
CompuNet, Inc. —Meridian, ID
- Mid-level
- 3 years
- Bachelor's degree
- Profit sharing
- Health insurance
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Senior Business Analyst - Meritain Health
CVS Health —Boise, ID
- $46,988 - $122,400 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
1d
Program Manager Sr
Plexus —Nampa, ID
- $102,600 - $153,800 a year
- Background check
- Management
- Sales
- Health insurance
- Dental insurance
IT - Project Manager
Woodgrain —Meridian, ID
- $75,000 - $115,000 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Pass drug screening
- Health savings account
- AD&D insurance
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Risk Adjustment Analyst - Health Plan
St. Luke's Health System —Boise, ID
- Full-time
- 6 years
- SQL
- Bachelor's degree
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Senior Healthcare Data Analyst - St. Luke's Health Plan
St. Luke's Health System —Boise, ID
- Full-time
- SQL
- Bachelor's degree
- Experience equivalent to degree accepted
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Bilingual Technical Support Analyst
Gravity Payments —Boise, ID
- $80,000 - $85,000 a year
- Weekends as needed
- Remote
- Spanish
- English
- Research
- Profit sharing
- Disability insurance
Quick Apply
Supervisor Operations - US
OpSec Security, Inc. —Meridian, ID
- Mid-level
- Office
- Supervising experience
- Life insurance
Quick Apply
8d
Asset Management Analyst
Ryder System —Boise, ID
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Finance
- SQL
- Disability insurance
- Health insurance
Commercial Strategy Analyst
Darigold, Inc. —Meridian, ID
- Hybrid work
- Microsoft Word
- Background check
- Sales
- Paid parental leave
- Paid holidays
Quick Apply
Senior Budget Analyst
City of Boise, ID —Boise, ID
- $76,065.60 - $90,322.00 a year
- 8 hour shift
- Background check
- Clean driving record
- Microsoft Excel
- Commuter assistance
- Paid parental leave
10d
IT - SAP Project Manager
Woodgrain —Meridian, ID
- $85,000 - $130,000 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
Credit Analyst/Senior Credit Analyst
RedBuilt LLC —Boise, ID
- $62,000 - $80,000 a year
- Overtime
- Hybrid work
- Background check
- Pass drug screening
- Research
- Health savings account
- AD&D insurance
Quick Apply

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functional analyst (customer experience) jobs near meridian, id

IT - SAP Functional Analyst (Customer Experience)

Woodgrain -
Meridian, ID

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Job Details

Full-time
$85,000 - $120,000 a year

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

Job Title: SAP Functional Analyst (Customer Experience)
Location(s): St. Louis, MO | Lawrenceville, GA | Meridian, ID | West Des Moines, IA
Starting Salary: $85,000 - $120,000 (depending on experience)

Employment Type: Full-Time, Salary
Work Environment: Hybrid (4 days in-office, 1 day remote)

Summary of Company Benefits:

Health, Dental, and Vision Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401(k) with an Employer Match
Group Term Life Insurance and AD&D
Employer Paid Long-Term & Short-Term Disability
Voluntary Supplemental Hospital and Accident Plans
Employee Assistance Program
8 Company Paid Holidays & 1 Floating Holiday
Progressive Paid Time Off (PTO) Accruals
Annual Salary Incentive Bonus

About Woodgrain:
Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

Job Summary:
The IT SAP Functional Analyst (CX) is responsible for designing, building, and delivering the configuration of Customer Experience modules, technical solutioning for integrating software applications and SAP implementations, and working closely with the Data Integration team to develop interfaces and automate solutions. This role will also contribute to the implementation and maintenance of systems that support Woodgrain’s SAP Customer Experience functions in accordance with the Project Management Life Cycle and will be heavily involved in blueprinting, partnering with the business users and subject matter experts to analyze, define, and implement lean business processes and system solutions that will be utilized across the Woodgrain organization during SAP implementations for mergers, acquisitions and upgrades, as well as the integration of non-SAP solutions with SAP.

Duties & Responsibilities:

Configure Customer Experience Modules
Participate in blueprinting sessions to define scope, gather business requirements, create concepts and designs that meet business needs, and document detailed specifications for the development of custom programs, testing, and implementing the automated solutions.
Document requirements for conversions, upgrades, interfaces, business logic, reports, forms, and workflow and develop technical solutions as defined and documented during blueprinting.
Manage and perform functional, unit, regression, and integration testing for go-lives and software updates.
Deliver multiple projects (sometimes concurrently) by effectively communicating and collaborating with cross-functional teams including IT Applications, Infrastructure, SAP Basis, Security, Data Integration, Architecture, Business Resource Managers, the Business, and Management.
Provide customer service to end users by logging, routing, and resolving incoming requests for CX-related process or system issues and bugs.
Develop, document and revise standard operating procedures, user documentation, business process workflows and training guides

Requirements:

Must be able to effectively communicate in English, both verbally and in writing.
Bachelor's degree in a technical areas such as Computer Science, Information Technology, or Business. Equivalent training and experience can be considered in lieu of a degree.
At least 5 years of previous experience working with an ERP in the Customer Experience environment.
Understanding of and experience with CX terminology and methodology.
Previous experience having performed configuration in SAP ECC 6.0 is highly desirable. Preference will be given to previous S/4 HANA experience.
Previous experience with various CX Solutions (i.e., Legacy CRM, Customer Portal, E-Commerce, Marketing, CPQ)

Additional Skills:

Excellent analytical skills to interpret complex, cross-functional requirements and challenges.
Ability to develop process maps, project plans, cutover and conversion plans, technical specifications, user guides and other documentation.
Ability to work efficiently with team members from different geographical locations and expertise backgrounds.
Excellent customer service skills, computer knowledge and skills, and effective oral and written communication skills.
Ability to effectively communicate in English, both verbally and in writing. Additional languages preferred.

Physical Demands:
The physical demands and work environment are representative of a typical office environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift or move up to 25 pounds.

Travel:

This position does not require travel to other Woodgrain locations.

Applications will be accepted until the position has been filled

____________________________________________________________

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Refine Your Search

functional analyst (customer experience) jobs in meridian, id

IT - SAP Functional Analyst (Customer Experience)

Network Management Analyst

Warehouse Mgmt. Systems (WMS) Analyst II

Analyst, FP&A

Business Optimization Consultant Sr.

Quality Assurance Tester (Hybrid)

Materials Team Manager

Business Analyst - Safe and Smart Workplace

Senior Business Analyst - Meritain Health

Program Manager Sr

IT - Project Manager

Risk Adjustment Analyst - Health Plan

Senior Healthcare Data Analyst - St. Luke's Health Plan

Bilingual Technical Support Analyst

Supervisor Operations - US

Asset Management Analyst

Commercial Strategy Analyst

Senior Budget Analyst

IT - SAP Project Manager

Credit Analyst/Senior Credit Analyst

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