Top 34 It service desk manager Jobs in Mesa, Az

IT Helpdesk Manager
TEKsystems —Phoenix, AZ
- $48 - $58 an hour
- Temporary
- Computer Science
- Supervising experience
- Bachelor's degree
- Commuter assistance
- Health savings account
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1d
Help Desk Analyst I
Phoenix Children's Hospital —Phoenix, AZ
- Full-time
- Research
- Children
- Pediatrics
3d
IT Operations Manager
District Support Services Center —Tempe, AZ
- $104,361.28 - $135,669.26 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- 403(b) matching
4d
IM Service Support Manager
Global Credit Union —Glendale, AZ
- $109,361 - $191,554 a year
- 8 hour shift
- 5 years
- Supervising experience
- Bachelor's degree
- Health savings account
- Paid holidays
Service Desk Team Lead
Monogram Health Inc —Tempe, AZ
- Azure
- Inventory management
- Mid-level
- Paid parental leave
- Paid holidays
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Information Technology (IT) Manager
United Food Bank —Mesa, AZ
- Full-time
- Azure
- Computer Science
- 5 years
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Help Desk Technician
Arizona Priority Care —Chandler, AZ
- $26 - $29 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
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IT Service Desk Manager
Imaging Endpoints —Scottsdale, AZ
- 5 years
- Office
- Windows
IT Systems Technical Support Specialist
Lessen —Scottsdale, AZ
- $20 - $28 an hour
- Part-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Dental insurance
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IT Infrastructure Manager
Maricopa County —Phoenix, AZ
- $104,000 - $150,000 a year
- Overtime
- Hybrid work
- Background check
- Azure
- Computer Science
- Wellness program
- Tuition reimbursement
2d
Senior Help Desk Engineer
Kestra Financial —Tempe, AZ
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Health insurance
- 401(k)
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IT Helpdesk Specialist I
Mark-Taylor Residential —Scottsdale, AZ
- Office
- Windows
- Residential
- Paid holidays
- Dental insurance
Quick Apply
13d
Support Analyst II
Exigo Technology Services, LLC —Scottsdale, AZ
- Weekends as needed
- Hybrid work
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
EHR Help Desk Analyst
Southwest Human Development Inc —Phoenix, AZ
- CPR Certification
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Service Delivery Manager
Corsica Technologies, LLC —Scottsdale, AZ
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
IT Support Technician
Robertson Fuel Systems —Tempe, AZ
- Microsoft Outlook
- Basic math
- ERP systems
Quick Apply
ITSM Coordinator
ABACUS —Phoenix, AZ
- Remote
- Mid-level
- Office
- Continuous improvement
Quick Apply
4d
Manager, Support Services
Centuri Group, Inc. (S4) —Phoenix, AZ
- Hybrid work
- Background check
- Construction site
- Office
- AD&D insurance
- Paid holidays
12d
Legal IT Support Specialist I
Kutak Rock LLP —Scottsdale, AZ
- $50,000 - $68,000 a year
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Profit sharing
- Paid jury duty
Service Desk Manager
Alliance Defending Freedom —Scottsdale, AZ
- $92,000 - $147,900 a year
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
Quick Apply

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it service desk manager jobs near mesa, az

IT Helpdesk Manager

TEKsystems -
Phoenix, AZ

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Job Details

Temporary | Temp-to-hire
$48 - $58 an hour
1 day ago

Benefits

Commuter assistance
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Managing technical support teams
Customer communication
Managing teams in a customer support role
Team leadership
Metrics Reporting
Team development
Key Performance Indicators
Supervising experience
Leading team collaboration initiatives
Management reporting
Team building

Full Job Description

An MSP Company in Beaverton, OR is hiring a Helpdesk Manager to join the team for a great long term opportunity!

Job Description:

Lead and oversee daily Help Desk operations, ensuring timely resolution of technical support requests and escalations.
Manage, mentor, train, and evaluate IT support staff while fostering a collaborative, high-performing team environment.
Serve as the primary technical escalation point, guiding troubleshooting efforts and driving root cause resolution.
Develop, monitor, and report on Help Desk KPIs, service metrics, customer satisfaction, and operational performance.
Identify trends, recurring issues, and process improvement opportunities to enhance service quality, efficiency, and customer experience.
Maintain Help Desk procedures, documentation, knowledge base resources, training materials, and best practices.
Coordinate incident routing, escalation, and resolution across support teams while communicating effectively with stakeholders, customers, and leadership.
Ensure exceptional customer service through proactive communication, issue follow-up, and continuous service improvement initiatives.

Qualifications:

Must have prior MSP Experience
Supervisory Experience (must have experience leading teams of at least 10 analysts)
Strong IT Troubleshooting Skills (will be supervising Tier 1, 2, and 3 teams)
Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent combination of education and experience
Experience developing and managing service metrics, KPIs, and operational reporting
Demonstrated ability to lead, motivate, and develop technical teams

**If Interested:

Please apply to the job application and email Derek at Dmautz @teksystems.com

Job Type & Location

This is a Contract to Hire position based out of Phoenix, AZ.

Pay and Benefits

The pay range for this position is $48.00 - $58.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Phoenix,AZ.

Application Deadline

This position is anticipated to close on Aug 25, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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Refine Your Search

it service desk manager jobs in mesa, az

IT Helpdesk Manager

Help Desk Analyst I

IT Operations Manager

IM Service Support Manager

Service Desk Team Lead

Information Technology (IT) Manager

Help Desk Technician

IT Service Desk Manager

IT Systems Technical Support Specialist

IT Infrastructure Manager

Senior Help Desk Engineer

IT Helpdesk Specialist I

Support Analyst II

EHR Help Desk Analyst

Service Delivery Manager

IT Support Technician

ITSM Coordinator

Manager, Support Services

Legal IT Support Specialist I

Service Desk Manager

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