Top 217 Help desk Jobs in Miami, Fl

Technical Product Support Technician – Plumbing & Bath Fixtures
SW CORP —Miami, FL
- $20 an hour
- Full-time
- Background check
- Spanish
- English
Quick Apply
6d
Service Desk Lead - Enterprise IT
Inktel Contact Center Solutions —Doral, FL
- $70,000 - $80,000 a year
- Full-time
- 7 years
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Inside Sales/Tech Support Representative (fixed salary)
TELE RADIO AMERICA LLC —Davie, FL
- $40,000 - $60,000 a year
- Full-time
- Spanish
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Technical Support Specialist - HVAC Equipment & Parts
eAir LLC —Medley, FL
- $60,000 - $75,000 a year
- Full-time
- Background check
- Spanish
- English
- Paid holidays
- Health insurance
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Hollywood, FL
- $15.00 - $20.57 an hour
- Part-time
- Entry level
- Under 1 year
- Employee discount
Technical Solutions Engineer (Spanish/Portuguese)
Tailored Management —Miami, FL
- $70.00 - $74.62 an hour
- Contract
- Remote
- Computer science
- Computer Science
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
Technical Support Analyst 1
Crescent Heights —Miami, FL
- Full-time
- Background check
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Part Time Onsite IT Support
Miles IT —Miami, FL
- $30 an hour
- Part-time
- Windows
- In-person
- 1 year
- Flexible schedule
Helpdesk Technician
Lakeview Loan Servicing —Coral Gables, FL
- $24 - $28 an hour
- Overtime
- Remote
- Mid-level
- Windows
- Analysis skills
10d
Customer Support I, Customs Compliance
Magaya Corporation —Miami, FL
- $19 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
9d
IT Support
Luzete Solutions —Miami, FL
- $3,400 - $5,400 a month
- Full-time
- Hybrid work
- Windows
- In-person
- Entry level
- Paid training
- Paid holidays
Quick Apply
IT Helpdesk Clerk
Larkin Community Hospital —South Miami, FL
- Part-time
- Microsoft Outlook
- Data entry
- Communication skills
Quick Apply
IT Technician
Madaverte Solutions —Miami, FL
- $4,100 - $5,100 a month
- Full-time
- Hybrid work
- Google Workspace
- Windows
- In-person
- Paid training
- Opportunities for advancement
Quick Apply
IT Desktop Support
Axiom Technologies —Miami, FL
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Help Desk Analyst
Miami Jewish Health —Miami, FL
- Full-time
- Computer science
- Computer Science
- Hospital
- Free parking
- Health insurance
Quick Apply
IT - Helpdesk Engineer
Kaseya Careers —Miami, FL
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Service Desk Analyst I
Recording Academy —Miami, FL
- $24.85 - $26.95 an hour
- Full-time
- Spanish
- Ability to walk for extended periods
- Office
- Health insurance
- Dental insurance
HELPDESK AGENT
Care Resource Community Health Center —Miami, FL
- Background check
- Spanish
- English
Hotel IT Systems Specialist - Weekends
Symmetry I.T. —Miami Beach, FL
- $23 - $28 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Windows
Quick Apply
Technical Support Specialist - Level II
Invizio —Miami, FL
- $55,000 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- English
- Paid holidays
- Health insurance
Quick Apply

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help desk jobs near miami, fl

Technical Product Support Technician – Plumbing & Bath Fixtures

SW CORP -
Miami, FL

Quick Apply

Job Details

Full-time
$20 an hour
6 days ago

Qualifications

Spanish
Phone communication
English
Zendesk
Attention to detail
Microsoft Teams
Customer service knowledge base
In-home experience
Productivity software
Video conferencing systems operation
Ticketing system technical support
Client interaction via phone calls

Full Job Description

ANZZI | Bathroom & Kitchen Products Full-Time | On-Site | Monday–Friday, 9:00 AM – 5:00 PM

About ANZZI

ANZZI is a manufacturer of premium bathroom, kitchen, and home fixtures, from freestanding soaking tubs and walk-in tubs to shower systems, faucets, toilets, tankless water heaters, and more. We take pride in delivering luxury-quality products directly to our customers, and our support team is a key part of that experience.

Role Overview

We're looking for a friendly, sharp, and solutions-driven Technical Support Technician to join our on-site team. In this role, you'll be the go-to resource for customers and dealers who need hands-on help troubleshooting our products. You will be handling everything from installation questions to warranty and parts inquiries. You'll work across phone, email, and our ticketing system to deliver a consistently excellent support experience.

What You'll Do

· Handle inbound and outbound customer calls via the phone system with professionalism and a positive, customer-first attitude

· Manage and resolve support tickets in Zendesk, ensuring timely follow-up and accurate documentation

· Troubleshoot technical issues related to ANZZI involving plumbing connections, installation setup, electrical components, water flow, drainage, and mechanical functionality

· Escalate complex product or warranty cases appropriately while maintaining ownership of the customer relationship

· Collaborate with internal teams via Microsoft Teams to coordinate resolutions

· Assist with parts identification, installation guidance, and warranty claim processes

· Maintain up-to-date knowledge of ANZZI's product catalog and any new releases

What We're Looking For / Requirements

· Bilingual: fluent in both English and Spanish (written and spoken) is required

· 1–3 years of experience in a technical support, customer service, or home improvement/plumbing-related role

· Comfortable working with Zendesk (or a similar ticketing platform), Microsoft Teams, and standard office tools

· A natural communicator: warm, patient, and clear on the phone

· Ability to understand product manuals, spec sheets, and installation guides and translate them into plain language for customers

· Detail-oriented and organized, with the ability to manage multiple open tickets simultaneously

· Experience with or interest in plumbing, bathroom, or kitchen fixtures is a strong plus

· Must be able to work on-site Monday through Friday, 9:00 AM – 5:00 PM

Nice to Have

· Prior experience with Intermedia or similar VoIP phone systems

· Familiarity with warranty or parts fulfillment processes

· Plumbing experience

· Background in home improvement, construction, or related trades

What Success Looks Like

· Timely and accurate resolution of escalated technical cases

· High customer satisfaction (CSAT) and strong communication quality

· Reduced returns through effective troubleshooting and customer guidance

· Clear and consistent documentation of issues and resolutions

· Contribution to improved internal processes and knowledge base

Pay: $20.00 per hour

Application Question(s):

Do you have experience with plumbing fixtures, appliances, or product installation?
Do you have hands-on troubleshooting experience with mechanical or electrical products?
This is NOT an IT/software support role. Do you have experience supporting physical products?
Are you bilingual in English and Spanish?

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in miami, fl

Technical Product Support Technician – Plumbing & Bath Fixtures

Service Desk Lead - Enterprise IT

Inside Sales/Tech Support Representative (fixed salary)

Technical Support Specialist - HVAC Equipment & Parts

Geek Squad Agent (Retail Store)

Technical Solutions Engineer (Spanish/Portuguese)

Technical Support Analyst 1

Part Time Onsite IT Support

Helpdesk Technician

Customer Support I, Customs Compliance

IT Support

IT Helpdesk Clerk

IT Technician

IT Desktop Support

Help Desk Analyst

IT - Helpdesk Engineer

Service Desk Analyst I

HELPDESK AGENT

Hotel IT Systems Specialist - Weekends

Technical Support Specialist - Level II

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