Top 7252 Manager, contact center training Jobs in Miami, Fl

Care Manager - (RN, BH Licensed LCSW, LMHC, LMFT, LMSW) Multiple Openings in FL
Molina Healthcare, Inc. —Miami, FL
- $26.00 - $51.49 an hour
- Full-time
- LMFT
- RN License
- Licensed Clinical Social Worker
- Health insurance
Manager Technology - Project Management Office, Technology & Digital, FT,8:30A - 5P
Baptist Health South Florida —Coral Gables, FL
- $144,738.24 - $188,159.71 a year
- Full-time
- Computer Science
- Engineering
- 3 years
- Wellness program
- Health insurance
14d
Property Manager for shopping centers
Commodore Realty, Inc. —Miami, FL
- $83,951.60 - $92,976.66 a year
- Full-time
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Residential Manager
Sunrise Community, Inc. —Miami, FL
- $55,000 a year
- Full-time
- Management
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
12d
LTSS Service Coordinator - Case Manager (Region H: Broward County)
Elevance Health —Fort Lauderdale, FL
- Monday to Friday
- Experience working with individuals with developmental disabilities
- Spanish
- Bachelor of Science
- Employee stock purchase plan
- Paid holidays
Floating Assistant Property Manager
Atlantic Pacific Companies —Pinecrest, FL
- Full-time
- Spanish
- Microsoft Outlook
- English
Quick Apply
8d
Assistant Community Manager
Carter-Haston Real Estate Services, Inc. —Doral, FL
- $28 - $31 an hour
- Full-time
- Spanish
- Microsoft Excel
- English
- Paid holidays
- Disability insurance
District Manager
Public Storage —Miami Lakes, FL
- $100,000 - $116,000 a year
- Weekends as needed
- Travel
- Fair chance
- Senior level
- Health insurance
- Paid time off
Quick Apply
2d
Entry-Level Customer Support Representative
ADP —Miami, FL
- Full-time
- Hybrid work
- Writing skills
- High school diploma or GED
- Communication skills
- Paid training
- Paid time off
Property Manager - To open Jan 2027 - Brand New 179 Unit Residential Community
Astor Property Management LLC —Miami, FL
- $71,000 - $85,000 a year
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
8d
Assistant Property Manager
RAM Partners, LLC —Miami, FL
- $28 - $30 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
MIA– Household Manager & Family Assistant (Miami, FL)
Sage Haus —Miami, FL
- $40 - $50 an hour
- Part-time
- Background check
- Mid-level
- Children
Quick Apply
SCOPES DOW Records Manager
CACI —Doral, FL
- $53,100 - $106,300 a year
- Full-time
- Office
- High school diploma or GED
- Organizational skills
- Health insurance
12d
Property Manager
Two Coast Living —Miami, FL
- $100,000 - $110,000 a year
- Full-time
- Sales
- Basic math
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
4d
Associate Manager, Premier Support (Customer Experience)
Ramp —Miami, FL
- $100,000 - $132,000 a year
- Weekends as needed
- Hybrid work
- Analysis skills
- Home Health
- APIs
- Travel reimbursement
- AD&D insurance
10d
Operations Manager Trainee
PDS Health —Miami Shores, FL
- $27.75 - $38.75 an hour
- Full-time
- Dental office
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
1d
Property Manager
RAM Partners, LLC —Davie, FL
- $100,000 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
3d
Assistant Property Manager
FirstService Residential —Miami, FL
- $95,000 - $105,000 a year
- Extended hours
- Computer literacy
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
8d
Manager, Contact Center Training
University of Miami —Medley, FL
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
Customer Service Representative (CSR)
Contentizer —Miami, FL
- $18 - $28 an hour
- Full-time
- Computer literacy
- Administrative experience
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
3d

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manager, contact center training jobs near miami, fl

Care Manager - (RN, BH Licensed LCSW, LMHC, LMFT, LMSW) Multiple Openings in FL

Molina Healthcare, Inc. -
Miami, FL

Apply Now

Job Details

Full-time
$26.00 - $51.49 an hour

Benefits

Health insurance

Qualifications

Experience working with individuals with chronic illnesses
Transitional care planning in clinical case management
Driver's License
Clinical data entry
Experience working with foster children
Data entry
Productivity software
Experience working with individuals with substance use disorders

Full Job Description

JOB DESCRIPTION Job Summary

Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.

This role will support Children Medical Services (CMS) health plan in Region E (Counties: Seminole, Orange, Osceola, Brevard). Pediatric experience is strongly preferred.

Essential Job Duties

Completes comprehensive behavioral health assessments of members per regulated timelines and determines who may qualify for care coordination/case management based on clinical judgment, changes in member health or psychosocial wellness and triggers identified in assessments.
Develops and implements care plan in collaboration with member, caregiver, physician and/or other appropriate healthcare professionals and member support network to address member needs and goals.
Conducts telephonic, face-to-face or home visits as required.
Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.
Maintains ongoing member caseload for regular outreach and management.
Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
Facilitates interdisciplinary care team meetings and informal ICT collaboration.
Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.
Assesses for barriers to care, provides care coordination and assistance to member to address concerns.
May provide consultation, resources and recommendations to peers as needed.
25-40% estimated local travel may be required (based upon state/contractual requirements).

Required Qualifications

At least 2 years health care experience, preferably in behavioral health, or equivalent combination of relevant education and experience.
Licensed behavioral health clinician to include: Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), Advanced Practice Social Worker (APSW), Certified Health Education Specialist (CHES), Licensed Professional Counselor (LPC), Licensed Professional Clinical Counselor (LPCC), Licensed Marriage and Family Therapist (LMFT, Doctor of Psychology (PhD or PsyD) or equivalency based on state contract, regulation, or state board licensing mandate. If licensed, license must be active and unrestricted in state of practice.
Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.
Experience with working with persons with severe and persistent mental health concerns and serious emotional disturbances, to include substance use disorder and foster care.
Knowledge and experience related to whole person care principles, chronic health conditions, and discharge planning coordination.
Data entry skills and previous experience utilizing a clinical platform.
Excellent verbal and written communication skills.
Microsoft Office suite/applicable software program(s) proficiency.

Preferred Qualifications

Certified Case Manager (CCM).
Experience in behavioral health care management.
Field-based care management or home health experience.
Pediatric experience preferred

#PJHS3

#LI-AC1

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $26 - $42 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Apply Now

Refine Your Search

manager, contact center training jobs in miami, fl

Care Manager - (RN, BH Licensed LCSW, LMHC, LMFT, LMSW) Multiple Openings in FL

Manager Technology - Project Management Office, Technology & Digital, FT,8:30A - 5P

Property Manager for shopping centers

Residential Manager

LTSS Service Coordinator - Case Manager (Region H: Broward County)

Floating Assistant Property Manager

Assistant Community Manager

District Manager

Entry-Level Customer Support Representative

Property Manager - To open Jan 2027 - Brand New 179 Unit Residential Community

Assistant Property Manager

MIA– Household Manager & Family Assistant (Miami, FL)

SCOPES DOW Records Manager

Property Manager

Associate Manager, Premier Support (Customer Experience)

Operations Manager Trainee

Property Manager

Assistant Property Manager

Manager, Contact Center Training

Customer Service Representative (CSR)

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