Top 148 Communication center operator Jobs in Miami Beach, Fl

Communication Center Operator
Borinquen Health Care Center, Inc —Miami, FL
- Full-time
- Microsoft Word
- Spanish
- Computer literacy
- Paid holidays
- Disability insurance
5d
Communication Center Operator
Borinquen Health Care Center —Miami, FL
- Full-time
- Microsoft Word
- Spanish
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
5d
X-Ray Machine Operator
Texas Nursing Services —Miami, FL
- $32 - $33 an hour
- Contract
- Vital signs
- BLS Certification
- Urgent Care
Quick Apply
Dispatcher Trainee
City of Miami Beach, FL —Miami, FL
- $4,193.60 - $6,193.60 a month
- Weekends as needed
- Clean driving record
- English
- Driver's License
5d
Chief of Staff to the CEO
ContactPoint 360 —Miami, FL
- Full-time
- Remote
- 8 years
- Analysis skills
- Senior level
4d
Customer Success Manager
Surgical Republic —Miami Beach, FL
- $18 - $24 an hour
- Full-time
- Hybrid work
- Mid-level
Quick Apply
13d
Public Safety Disptacher I
Hialeah —Hialeah, FL
- $44,481.58 - $91,105.56 a year
- Full-time
- Spanish
- Writing skills
- English
Spa Front Desk Agent - Nobu Eden Roc Miami Beach
Arch Amenities Group —Miami Beach, FL
- $17 - $25 an hour
- Weekends as needed
- Residential
- Ability to climb stairs
- High school diploma or GED
Quick Apply
Telecommunications Operator, PBX Services
Baptist Hospital of Miami —Miami, FL
- $16.00 - $18.94 an hour
- Hospital
- High school diploma or GED
- 1 year
- Wellness program
- Health insurance
Control Center Operator
Brightline Trains —Miami, FL
- 12 hour shift
- Mid-level
- Office
- Continuous improvement
Quick Apply
Teletype Operator
City of Hollywood, FL —Hollywood, FL
- $24.31 - $36.95 an hour
- Overtime
- Writing skills
- Urgent Care
- Pass drug screening
- Wellness program
- Paid holidays
14d
Communication Systems Operator - 995261
Nova Southeastern University —Fort Lauderdale, FL
- Weekends as needed
- Background check
- Microsoft Outlook
- Administrative experience
- Health insurance
- Dental insurance
11d
Contact Center Operations Generalist, Business Transformation Architecture
Deloitte —Miami, FL
- $171,500 - $307,500 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
Dockside Sampler
Saltwater Inc —Miami, FL
- $30 - $40 an hour
- Full-time
- Word processing
- Computer literacy
- Bachelor of Science
Quick Apply
9d
Solutions Engineer - Remote
Siena AI —Miami, FL
- Full-time
- Remote
- Mid-level
- 3 years
Front Desk Host - $20/HR
Andaz Miami Beach —Miami, FL
- $20 an hour
- Weekends as needed
- Ability to walk for extended periods
- Organizational skills
- Ability to stand for extended periods
- Free parking
- Employee stock purchase plan
Public Safety Operations Manager | Full-Time | Miami Beach Convention Center
Oak View Group —Miami Beach, FL
- $69,000 - $79,000 a year
- Weekends as needed
- Spanish
- CPR Certification
- Clean driving record
- Health insurance
- Dental insurance
6d
Customer Service Representative
Redion —Pembroke Pnes, FL
- Overtime
- Hybrid work
- Background check
- Customer service
- English
- Travel reimbursement
- Paid parental leave
Quick Apply
5d
Hyperbaric Chamber Operator, Wound Center Department, Per Diem, Job ID# 1780486
Palmetto General Hospital —Hialeah, FL
- PRN
- Vital signs
- Hospital
- Writing skills
Site Security Manager - Residential Client Program
Global Guardian —Coconut Grove, FL
- $110,000 - $120,000 a year
- Full-time
- CPR Certification
- Clean driving record
- 5 years
Quick Apply

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communication center operator jobs near miami beach, fl

Communication Center Operator

Borinquen Health Care Center, Inc -
Miami, FL

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Job Details

Full-time
5 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Microsoft Word
Computer operation
Phone communication
Desktop applications

Full Job Description

Borinquen Medical Centers is based in Miami, Florida and is seeking to hire a full-time Operator to join our team. Under the direct supervision of the Communication Center Manager, Operators will transfer calls to correct destination and assist callers as needed. Answer inbound and make outbound calls in a high volume call center, with computer input during calls, collect vital information patient to complete registration. Transfer calls to the appropriate department whenever necessary. Conduct introduction calls to verify/confirm services needed. Schedule provider appointments by coordinating panel availability.

TASKS AND RESPONSIBILITIES

Answer inbound and make outbound calls in a high-volume call center, with computer input during calls, collect vital information patient to complete registration; Transfer calls to the appropriate department whenever necessary.

Conduct introduction calls to verify/confirm services needed.

Schedule provider appointments by coordinating panel availability.

Update patient information (insurance, address, phone, email i.e.) regularly through multiple web portals.

Conduct courtesy calls to end users to ensure patient satisfaction with service provided.

Effectively deal with upset/angry callers; understand the importance of maintaining a professional attitude when handling all calls and escalate to a supervisor/manager when necessary; Use the most appropriate means to communicate with different personality types on the telephone and within the workplace.

Identify and communicate concerns, problems and challenges to supervisor(s)/manager(s) in a positive, constructive and solution orientated manner.

Ensure customer service levels are in line with company standards.

Handle all task and requests quickly and efficiently; Escalate calls/send emails through the proper channels if required.

Counsels patients and families regarding financial issues such as insurance, eligibility for assistance, sliding fee scales, verifies insurance coverage with insurance companies.

Records patient demographic, insurance, and billing codes into registration and billing system; researches missing information on intake forms; obtains signatures and release forms.

Schedules patient appointments for treatment.

REQUIREMENTS

Excellent customer service skills; a problem solver exhibiting good judgment.

Bilingual Spanish/Creole (preferred).

Good phone etiquette and excellent listening skills; Strong written, analytical, persuasive and interpersonal skills.7. Strong verbal communication skills; a courteous and professional approach.

Ability to maintain composure under stressful and/or possible agitating working conditions.

Basic computer skills are required – working knowledge of MS Word and Excel/

High school education or equivalent required

BENEFITS

Medical/Dental/Vision/Short Term Disability

Company paid long term disability

Life insurance

401K Plan

Standard Paid Holiday's

Vacation and Sick Time

Amazing Team &Atmosphere

Apply Now

Refine Your Search

communication center operator jobs in miami beach, fl

Communication Center Operator

Communication Center Operator

X-Ray Machine Operator

Dispatcher Trainee

Chief of Staff to the CEO

Customer Success Manager

Public Safety Disptacher I

Spa Front Desk Agent - Nobu Eden Roc Miami Beach

Telecommunications Operator, PBX Services

Control Center Operator

Teletype Operator

Communication Systems Operator - 995261

Contact Center Operations Generalist, Business Transformation Architecture

Dockside Sampler

Solutions Engineer - Remote

Front Desk Host - $20/HR

Public Safety Operations Manager | Full-Time | Miami Beach Convention Center

Customer Service Representative

Hyperbaric Chamber Operator, Wound Center Department, Per Diem, Job ID# 1780486

Site Security Manager - Residential Client Program

I want to receive the latest job alert for communication center operator in miami beach, fl

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