Top 445 Lead machine Jobs in Miami Fl

Operations and Support Lead
Hydra Host —Miami, FL
- $140,000 - $200,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Recruiting
Quick Apply
Manager, City Operations
Zoox —Miami, FL
- $144,000 - $198,000 a year
- PMP
- Bachelor's degree
- Travel
- Health insurance
- Paid time off
Quick Apply
13d
Process Control Shift Lead
SIMTEC Silicone Parts —Miramar, FL
- Weekends as needed
- Mid-level
- US work authorization
- Paid time off
Production Manager
McKenzie —Miami, FL
- Full-time
- Mid-level
- Business Administration
- Training & development
Quick Apply
Production Shift Supervisor
SUPPLYONE INC. —Hialeah, FL
- $65,000 - $75,000 a year
- Mid-level
- Communication skills
- Teaching
Quick Apply
Deputy Editor
Playboy Enterprises, Inc. —Miami Beach, FL
- $140,000 - $160,000 a year
- 8 years
- Continuous improvement
- Contracts
- Commuter assistance
- Health savings account
Quick Apply
General Laborer
Packaging Corporation of America —Miami, FL
- $19 an hour
- Overtime
- High school diploma or GED
- US work authorization
- Cleaning
- AD&D insurance
- Paid holidays
Lead / Chief Nurse
Crew Life at Sea —Miami, FL
- Nursing
- RN License
- Internal Medicine
Business Development Manager
Easy Ice LLC —Miami, FL
- Full-time
- Customer service
- 5 years
- Mid-level
- Mileage reimbursement
- Paid holidays
Quick Apply
13d
Retail Lead - Miami Marlins Team Store
Fanatics Commerce —Miami, FL
- Weekends as needed
- 18 years or older
- Customer service
- Ability to walk for extended periods
Quick Apply
13d
Sales Associate
Crate and Barrel —Coral Gables, FL
- Part-time
- Cash register
- US work authorization
- Fair chance
- Store discount
- Disability insurance
Lead Data Scientist
Compass —Aventura, FL
- $175,500 - $195,000 a year
- Computer Science
- 5 years
- Master's degree
- Paid holidays
- Disability insurance
Quick Apply
3d
Workplace Experience Lead, Miami
The Voleon Group —Miami, FL
- $75,000 - $88,000 a year
- Full-time
- Spanish
- Inventory management
- English
- Referral program
Manager Line Maintenance
Amerijet International —Miami, FL
- Overtime
- 7 years
- Office
- High school diploma or GED
Quick Apply
Assistant Manager, Stores
The RealReal —Miami, FL
- $65,581.10 - $74,949.60 a year
- Weekends as needed
- Mid-level
- Organizational skills
- Training & development
- Paid parental leave
- Employee stock purchase plan
Quick Apply
10d
Visual Associate
Crate and Barrel —Coral Gables, FL
- Part-time
- English
- Cash register
- US work authorization
- Store discount
- Disability insurance
Business Development Specialist
Paramount Residential Mortgage Group —Pembroke Pines, FL
- $100,000 - $200,000 a year
- Full-time
- Management
- Customer service
- Writing skills
- Health savings account
- Disability insurance
11d
Team Lead, Replenishment
Southern Glazer’s Wine and Spirits —Miramar, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Wellness program
- Disability insurance
Radiologic Technologist (X-Ray Tech)
MedRite Urgent Care —Sunny Isles Beach, FL
- $28 - $30 an hour
- Part-time
- Bilingual
- Vital signs
- Patient monitoring
- Health savings account
- Relocation assistance
Quick Apply
Experienced Realtor
Turbo Homes —Fort Lauderdale, FL
- $80,793.70 - $440,000.00 a year
- Full-time
- Mid-level
- Real Estate License
- In-person
Quick Apply
10h

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lead machine jobs near miami fl

Operations and Support Lead

Hydra Host
Miami, FL

Quick Apply

Job Details

Full-time
$140,000 - $200,000 a year

Qualifications

Vendor relationship building
Data Center Operations
Managing technical support teams
Data center experience
Data storage
Managing teams in a customer support role
Managing clients in a customer support role
Managing engineering teams
Continuous improvement
Project delivery management
Vendor relationship management
Network support
Leading team collaboration initiatives
Operational excellence initiatives
Project stakeholder communication
Cross-functional communication
Managing tech infrastructure teams

Full Job Description

Hydra Host operates mission-critical AI infrastructure where customer success depends on operational excellence.

This role combines Customer Support Leadership with Infrastructure Operations Management, serving as the operational hub between customers, engineering, deployment teams, hardware vendors, and AI Factory partners.

You'll own customer-facing operational support while building the internal processes that keep our NeoCloud platform running efficiently. Whether responding to a GPU outage, coordinating infrastructure deployments, managing vendor escalations, improving SLAs, or building scalable operational workflows, you'll ensure both our customers and our infrastructure perform at the highest level.

This is not a traditional support management position.

This is an operations leadership role responsible for the daily execution, reliability, and continuous improvement of Hydra Host's AI Factory platform.

What You'll Do

Lead Customer Support Operations

Develop and lead Hydra Host's customer support organization supporting:

Design and build Hydra Host's customer support organization from the ground up
Enterprise AI customers
Interface with the Machine Learning engineering teams
GPU infrastructure customers
AI Factory operators
Data center partners
Build a high-performing support organization that delivers exceptional customer experiences while maintaining enterprise-grade service levels.

Own Operational Excellence

Drive the day-to-day operational health of Hydra Host's NeoCloud platform by coordinating activities across engineering, infrastructure, vendors, and customer-facing teams.

Ensure infrastructure operates reliably while continuously improving operational efficiency.

Lead Major Incident Management

Serve as the Incident Commander during production-impacting events.
Coordinate engineering, networking, infrastructure, vendors, and customers to resolve:
GPU cluster failures
Network outages
Hardware failures
Firmware issues
Storage performance degradation
Infrastructure capacity constraints
Customer-impacting production incidents
Own customer communications throughout incident response while driving rapid resolution and post-incident improvements.

Build Scalable Support Operations

Design and implement:
Ticketing systems
Escalation procedures
Knowledge management
Support automation
AI-powered support tools
On-call rotations
Operational playbooks
Customer communication standards
Create a support organization capable of scaling alongside Hydra Host's rapid growth.

Drive AI Factory Operations

Partner with deployment, engineering, and data center teams to coordinate:

Infrastructure deployments
Rack turn-up
GPU cluster readiness
Network activation
Capacity planning
Maintenance scheduling
Production acceptance
Operational readiness reviews
Help ensure AI Factory infrastructure is deployed efficiently and operates reliably.

Vendor & Partner Management

Own operational relationships with:

Hardware manufacturers
GPU vendors
Data center operators
Construction partners
Logistics providers
Network carriers
Service providers
Track vendor performance, manage escalations, enforce SLAs, and ensure timely issue resolution.

SLA & Service Delivery

Establish, monitor, and improve operational KPIs including:

SLA compliance
MTTR
Incident response times
Customer satisfaction
Infrastructure uptime
Vendor performance
Capacity utilization
Operational readiness
Provide executive reporting on operational performance and identify opportunities for continuous improvement.

Cross-Functional Leadership

Collaborate daily with:

Infrastructure Engineering
Network Engineering
Platform Engineering
Customer Success
Deployment Program Managers
AI Factory Partners
Executive Leadership
Enterprise Customers
Act as the operational bridge between technical teams and customer-facing organizations.

Build the Organization

As Hydra Host grows, you'll help recruit, mentor, and develop the Operations & Support organization while establishing the culture, processes, and operational standards that define world-class infrastructure operations.

Required Qualifications

5+ years leading customer support, technical operations, infrastructure operations, or service delivery organizations
Experience supporting enterprise infrastructure, cloud platforms, AI infrastructure, NeoCloud providers, or large-scale data center environments
Experience managing production incidents in mission-critical environments
Strong understanding of servers, networking, storage, and enterprise infrastructure
Experience building operational processes that scale rapidly
Experience working with third-party vendors and infrastructure providers
Excellent communication skills with both technical and executive stakeholders
Proven ability to lead cross-functional initiatives across engineering, operations, and customer organizations
Strong organizational and project management skills
Bias toward ownership, accountability, and continuous improvement

Preferred Qualifications

Experience operating NeoCloud or AI Factory infrastructure
Experience supporting NVIDIA GPU environments (HGX, DGX, H100, H200, Blackwell)
Experience with bare-metal cloud infrastructure
Familiarity with InfiniBand, RoCE, high-performance networking, and AI storage platforms
Experience with ITIL Service Management, Incident Management, Change Management, and Problem Management
Experience implementing AI-driven support automation and operational tooling
Experience with CRM and service management platforms including Zendesk, Jira Service Management, Linear, HubSpot, Intercom, or similar platforms
Previous experience managing technical support or operations teams

Quick Apply

Refine Your Search

lead machine jobs in miami fl

Operations and Support Lead

Manager, City Operations

Process Control Shift Lead

Production Manager

Production Shift Supervisor

Deputy Editor

General Laborer

Lead / Chief Nurse

Business Development Manager

Retail Lead - Miami Marlins Team Store

Sales Associate

Lead Data Scientist

Workplace Experience Lead, Miami

Manager Line Maintenance

Assistant Manager, Stores

Visual Associate

Business Development Specialist

Team Lead, Replenishment

Radiologic Technologist (X-Ray Tech)

Experienced Realtor

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