The Broward County Board of County Commissioners is seeking qualified candidates for Airport Operations Agent - Airport Operations Control Center Agent (AOCC) PT19
This job announcement will remain open until a sufficient number of applications are received.
**MUST BE ABLE TO WORK NIGHTS, HOLIDAYS AND WEEKENDS**
Benefits of Broward County Employment
Eleven (11) paid holidays each year
Vacation (Paid Time Off) = 2 weeks per year
Tuition Reimbursement (Up to 2K annually)
Up to 40 hours of Job Basis Leave for eligible positions
Paid Parental Leave
Health Benefits
High-Deductible Health Plan – bi-weekly premiums: Employee $10.90 / Family $80.79
Includes a County Funded Health Savings Account of up to $2000 Annually
Consumer Driven Health Plan – bi-weekly premiums: Employee $82.58 / Family $286.79
Florida Retirement System (FRS) – Pension or Investment Plan
457 Deferred Compensation County matches up to $2,000 a year
The Aviation Department which operates the Fort Lauderdale-Hollywood International Airport, and the North Perry Airport is seeking qualified applicants for the position of Airport Operations Agents - Airport Operations Control Center Agent (AOCC). The successful candidate will be located in the Airport Operations Control Center - Airport Operations Control Center Agent (AOCC), primarily responding to life-safety dispatches from inbound communication systems. Control Center Agents respond to aircraft alerts, fire alarms, facility evacuations, roadway accidents, traffic control issues, and door and gate access control alarms. This is a great opportunity in a fast-paced environment for an individual with clear communication skills who's able to multitask and prioritize. The AOCC is staffed 24/7, therefore, duties include working rotating shifts and assignments, including holidays, nights, and weekends. Work requires communication with airport users, tenants, federal, state, local government, and other agencies.
All Aviation Department employees must be able to interact courteously with the public, Airport vendors, contractors, and fellow employees to maintain a professional work atmosphere by acting and communicating in a manner that promotes a positive work environment.
General Description
Performs specialized, independent operations work involving a considerable amount of public contact in the dynamic environment of the County's Aviation Department.
Works under general supervision, independently developing work methods and sequences.
Minimum Education and Experience Requirements
Requires two (2) years of college level course work from an accredited college or university in airport management, aeronautical science or closely related field.
(One year of relevant experience may be substituted for each year of required education.)
Requires one (1) year experience in airport operations or closely related experience.
Special Certifications and Licenses
Must possess a valid Florida driver's license during employment and maintain authority to drive on County business.
Ability to obtain and maintain a Security Identification Display Area (SIDA) Badge and Customs Seal.
Preferences
Associate Degree in Aviation Management or related field.
Two (2) years experience in communication systems including radio dispatching and scheduling.
Additional Information
All candidates must complete an extensive ten (10) year work history verification and criminal background check, including fingerprinting and all other information as required by the Federal Aviation Administration. Ability to maintain authorization to drive a County vehicle. Ability to obtain and maintain a Security Identification Display Area(SIDA) Badge. The Aviation Department operates under a Drug-Free Workplace Policy in compliance with the provisions of the Federal Drug-Free Workplace Act of 1988.
All Aviation Department employees must possess the ability to interact courteously with the public, Airport vendors, contractors and fellow employees to maintain a professional work atmosphere by acting and communicating in a manner that promotes a positive work environment.
Per the Code of Federal Regulations, Title 49, Part 1542, all airport employees must undergo a Criminal History Records Check (CHRC) and a Security Threat Assessment (STA) to obtain a Security Identification Display Area (SIDA) Badge, as required by the Transportation Security Administration (TSA).
Duties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Provides airport tenants and users with operational conditions, information, directions and assistance through various communications and computer systems to ensure safe, secure and expeditious movement of the traveling public.
Monitors airport operational conditions and status of automated systems, performing routine tests to ensure appropriate notifications and follow-up actions are taken.
By way of telephone, radio and paging systems, coordinates, notifies and generally dispatches to appropriate staff regarding operations, maintenance, safety and security related issues.
Coordinates usage of County owned gates and ticket counters using assigned computer software.
Maintains surveillance to ensure security system is operational and monitors security system activities for discrepancies, and dispatches appropriate staff as required.
Monitors automated equipment systems for fire, security and maintenance alarms, making appropriate notifications when necessary.
Initiates and coordinates airport response and notification of essential local, state and federal agencies to respond to emergencies in support of the “Unified Incident Command” structure; assist with operation of the Emergency Operations Center as required.
Collects, records and compiles information for statistical data on routine and emergency airport conditions relating to safety and security, as well as various operational activities; disseminates information on airport operational conditions, status of construction in progress, and other pertinent airport activities.
Monitors Control Center equipment; reports equipment problems; records daily all significant events disseminated to and/or from the Control Center in computerized logs.
Ability to drive on the movement and non-movement areas of the airfield.
Operates and maintains (as operator) county-owned vehicles, including 4-wheel drive, in an airport environment including responding to emergency situations.
Performs related work as assigned.
All Aviation Operations Division employees must be able to perform rotational shift work and/or overtime (holidays, weekends and emergencies) in support of operational needs in a twenty-four (24) hour per day/seven (7) days per week operation and in accordance with a collective bargaining agreement.
Competencies-
Decision Quality:
Makes good and timely decisions that keep the organization moving forward. Seeks coaching from others to address routine problems; learns to handle these issues effectively. Bases decisions and actions on relevant rules and procedures.
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Action Oriented:
Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Tackles what needs to be done with enthusiasm, working quickly and without undue oversight.
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Resourcefulness:
Secures and deploys resources effectively and efficiently. Accomplishes tasks without waste, leveraging available resources; requests additional resources when appropriate. Manages multiple priorities and competing demands calmly and effectively.
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Situational Adaptability:
Adapts approach and demeanor in real time to match the shifting demands of different situations. Swiftly and easily adapts approach to a wide array of different or changing situations. Is inquisitive about evolving situations; identifies how to adapt early.
County Core Values
All Broward County employees strive to demonstrate the County's four core behavioral competencies©.
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Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
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Customer focus: Building strong customer relationships and delivering customer-centric solutions.
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Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
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Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
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Americans with Disabilities Act (ADA) Compliance
Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email [email protected] to make an accommodation request.
County-wide Emergency Responsibilities
Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee Responsibilities
All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
