Top 5 Retail performance & crm analyst Jobs in Miami Fl

Retail Performance & CRM Analyst
Bulgari —Miami, FL
- Full-time
- 5 years
- Mid-level
- Office
Retail Assistant Manager
Brilliant Earth —Miami, FL
- Full-time
- Background check
- Merchandising
- Mid-level
- Commuter assistance
- Paid parental leave
Sr. Analyst, Customer Analytics
Subway —Miami, FL
- $91,400 - $114,400 a year
- Computer Science
- Marketing
- Mid-level
- 401(k)
- Tuition reimbursement
Quick Apply
Senior Analyst, Regional Client Insights & Performance
Richemont —Miami, FL
- Full-time
- 7 years
- Writing skills
- Master's degree
- Health insurance
- Dental insurance
2d

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retail performance & crm analyst jobs near miami fl

Retail Performance & CRM Analyst

Bulgari -
Miami, FL

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Job Details

Full-time

Qualifications

Professional ethics
Cross-functional collaboration
Cross-functional communication

Full Job Description

Position

Retail Performance & CRM Analyst- Caribbean & Latin America

Bvlgari seeks a Retail Performance & CRM Analyst to join its Caribbean & Latin America regional office , in Coral Gables, Florida .

The mission is to support the Retail Performance & CRM Department with reporting, sales & client analysis, retail incentives and budget processing needs in order to further grow and develop our business. The insights the Retail Performance & CRM Analyst will be able to provide will support strategies and programs within the department and cross-functionally as well.

Becoming a BOLD Bvlgari team member means being part of an authentic, passionate work environment, while working for a world renowned CONTEMPORARY brand. Among our most imperative challenges is to recruit BRILLIANT, PASSIONATE , and INNOVATIV E people to join our team.

Job responsibilities

Key Accountabilities

Sales & Client Analysis and Reporting

Track Retail Sales and identify trends and opportunities.
Provide analytical support during the setting of budgets, commercial targets, KPIs and metrics.
Create insightful CRM Reports to support Retail, Franchise, Omnichannel, Merchandising & Marketing needs.
Analyze client behaviors in support of clienteling, product and marketing strategies.
Monitor Retail & CRM KPI & Metric Performance in order to support quick reactivity across departments.
Measure ROI & performance results of campaigns, events, gifting initiatives, and clienteling programs to optimize investment based on performance outcomes.

CRM Departmental Support

Periodically monitor the Client Database to ensure completion, accuracy and compliance with data protection laws.
Review CRM Reports to ensure retail teams are properly registering activities.
Consolidate gifting orders and key feedback across the region for timely submission to HQ.
Maintain proper inventory and strategic usage of client gifts.
Support in organization of meetings, events & client experiences as needed.

Retail Incentives

Provide the analytics to support the creation of timely and targeted Retail

Incentives.

Perform a post-incentive analysis to best understand the impact delivered.

Budget Management & Processing

Maintain up-to-date tracking, processing and management of the CRM & HE Budget.
Ensure all CRM & HE related expenses are properly tracked and processed in a timely manner.

Cross-Functional Support

Act as a Sales & CRM Insights resource to help support 360 initiatives in the region.
Support product initiatives by providing key CRM analysis and insights.

Profile

Technical Skills

STRONG analytical and commercial skills to generate key consumer insights from database extractions and field information.
Advanced Power BI, Excel & PowerPoint
Knowledge of CRM systems (e.g., SAP CRM, Salesforce, Microsoft Dynamics ).

Key Requirements

Minimum 5 years of experience in Sales/Data Analysis.
Team mindset and collaborative cross-functional partner.
Analytical mindset.
Ability to tell a story through the numbers
Effective communication.
Understanding of LATAM & Caribbean markets.
Strong sense of ethics, responsibility, and alignment with the group’s values.
Excellent relationship building skills.
Fluency in English, Spanish and/or Portuguese (is a plus )

BVLGARI
MAISON

Bvlgari was founded in the heart of Rome in 1884. Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living.
Through a pioneering vision, the company’s international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.
Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social & Environmental Responsibility and giving back – to nature and to the community. In 2024 the Maison announced the creation of Fondazione Bvlgari , reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.

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retail performance & crm analyst jobs in miami fl

Retail Performance & CRM Analyst

Retail Assistant Manager

Sr. Analyst, Customer Analytics

Senior Analyst, Regional Client Insights & Performance

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retail performance & crm analyst jobs in miami fl

Retail Assistant Manager

Sr. Analyst, Customer Analytics

Senior Analyst, Regional Client Insights & Performance

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BVLGARI MAISON

BVLGARI
MAISON