Top 370 Hotel Jobs in Middle River, Md

Front Desk Agent-FT
Hampton Inn, Baltimore/White Marsh —White Marsh, MD
- $16 an hour
- Full-time
- Hotel
- High school diploma or GED
- Accounting
- On-the-job training
Quick Apply
Hotel Front Desk/GSA
WSS White Marsh —White Marsh, MD
- $16.00 - $17.60 an hour
- Full-time
- Inventory management
- Mid-level
- Hotel
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Hotel Front Desk (GSA) Over Night
WSS White Marsh —White Marsh, MD
- $18.40 - $20.14 an hour
- Overnight shift
- Inventory management
- Mid-level
- Hotel
Quick Apply
10d
Housekeeper
Springhill Suites —Middle River, MD
- $15 - $16 an hour
- Part-time
- Hotel
- In-person
- Entry level
Quick Apply
6d
Night Audit
Hampton Inn, Baltimore/White Marsh —White Marsh, MD
- $18 an hour
- Overnight shift
- Spanish
- English
- Hotel
- On-the-job training
Quick Apply
Housekeeping | Room Attendant | Full Time | $20.50/hr.
Hyatt Regency Baltimore Inner Harbor —Baltimore, MD
- $20.50 an hour
- Weekends as needed
- English
- Hotel
- Ability to stand for extended periods
- Employee stock purchase plan
- Health insurance
12d
PT Laundry
Hampton Inn, Baltimore/White Marsh —White Marsh, MD
- $15.00 - $16.50 an hour
- Part-time
- Hotel
- Entry level
- On-the-job training
Quick Apply
9d
Front Desk Agent
Hampton Inn Baltimore Downtown Convention Center —Baltimore, MD
- Part-time
- Hotel
- Front desk
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Clerk
Meyer Jabara Hotels —Baltimore, MD
- Full-time
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
Hotel Room Attendant (Housekeeping)
Study Hotels —Baltimore, MD
- $17 an hour
- Weekends as needed
- Background check
- Customer service
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
6d
Housekeeping Supervisor
Hampton Inn, Baltimore/White Marsh —White Marsh, MD
- $18 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- On-the-job training
Quick Apply
Front Desk Associate
La Quinta inn & suites baltimore —Baltimore, MD
- $15 - $16 an hour
- Part-time
- Background check
- Computer literacy
- English
- Flexible schedule
Quick Apply
1d
Guest Services Agent
SpringHill Suites Baltimore —Baltimore, MD
- $16.50 an hour
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Hampton Inn Baltimore Glen Burnie —Glen Burnie, MD
- $16.50 - $18.00 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Guest Experience Coordinator
Four Seasons —Baltimore, MD
- $23.11 an hour
- Full-time
- Hotel
- US work authorization
- Military encouraged
- Free parking
- Paid holidays
Hotel Houseperson
SpringHill Suites Baltimore Convention Center —Baltimore, MD
- $16 an hour
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
10d
NIGHT AUDITOR
RESIDENCE INN - BALTIMORE —Baltimore, MD
- $18 - $20 an hour
- Part-time
- Computer literacy
- Basic math
- Hotel
Quick Apply
13d
Housekeeping | Houseperson | Full Time | $20.50/hr
Hyatt Regency Baltimore Inner Harbor —Baltimore, MD
- $20.50 an hour
- Overtime
- Heavy lifting
- Ability to walk for extended periods
- Hotel
- Employee stock purchase plan
- Health insurance
10d
Rooms Controller
Marriott Baltimore Inner Harbor —Baltimore, MD
- $22 an hour
- Part-time
- Management
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
8d
Guest Service Manager
Hampton Inn, Baltimore/White Marsh —White Marsh, MD
- $15 - $18 an hour
- Full-time
- Spanish
- English
- Mid-level
- On-the-job training
Quick Apply
6h

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hotel jobs near middle river, md

Front Desk Agent-FT

Hampton Inn, Baltimore/White Marsh
White Marsh, MD

Quick Apply

Job Details

Full-time
$16 an hour

Benefits

On-the-job training

Qualifications

Customer communication

Full Job Description

Greets guests with genuine and warm spirit of hospitality
Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment
Posts transactions to guest and master accounts
Reviews guest account balance, ensuring that payment is secured
Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards
Reviews arrivals and blocks special requests
Processes required reports, including down time, high balance, etc.
Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items.
Handles guest requests and concerns in a courteous and efficient manner
Coordinates the delivery of guest services by other hotel departments and outside businesses
Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner
Prepares guest amenities, and ensures delivery in a timely manner
Handles in-house guest reservation requests such as extension, late check-out, and rebooking
Handles check-out procedures swiftly and accurately and assists guests on departure.
Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests
Stores guest luggage
Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets
Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines
Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication
Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security
- Operates the franchise terminal and performs designated maintenance tasks
- Maintains procedures for credit control and handling of financial transactions
- Maintains guest safety & privacy by adhering to established procedures
- Issues safety deposit boxes for guest use, following security protocol
- Monitors key box, issuing keys to the appropriate staff members. Logs all transactions
- Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up
- Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards
- Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences
- Assists with the relocation of guests, when necessary
- Assists other departments during slow periods
- Additional duties may be added at any time at the discretion of management
Consistently models the behavior of a ‘Baywood Ambassador’ who:
- Maintains a professional image, including appearance, verbiage, and body language, at all times
- Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact
- Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
- Fosters teamwork by offering assistance to others, as needed
- Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department
- Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures
- Recommends other Baywood properties to our guests, when appropriate
- Consistently demonstrates our It’s My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations
Skills/Qualifications

Education:
- High School diploma
Certifications / Licenses:
- TIPS, or similar approved, alcohol server training certification (as required)
Experience:
- Previous hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.
Additional Skills:
- Ability to multi-task
- Ability to communicate effectively, both written and oral

Quick Apply

Refine Your Search

hotel jobs in middle river, md

Front Desk Agent-FT

Hotel Front Desk/GSA

Hotel Front Desk (GSA) Over Night

Housekeeper

Night Audit

Housekeeping | Room Attendant | Full Time | $20.50/hr.

PT Laundry

Front Desk Agent

Front Desk Clerk

Hotel Room Attendant (Housekeeping)

Housekeeping Supervisor

Front Desk Associate

Guest Services Agent

Front Desk Agent

Guest Experience Coordinator

Hotel Houseperson

NIGHT AUDITOR

Housekeeping | Houseperson | Full Time | $20.50/hr

Rooms Controller

Guest Service Manager

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