Hotel Guest Service Representative
Hampton Inn & Suites —Madison, WI
- $16 - $18 an hour
- Part-time
- Hotel
- Organizational skills
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Hotel Night Auditor
Moxy Hotel —Madison, WI
- $17 an hour
- Overnight shift
- Hotel
- Leadership
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Rental Agent
U-Haul —Madison, WI
- Part-time
- High school diploma or GED
- Entry level
- Time management
- Paid holidays
- Health insurance
Hotel Guest Service Representative
AC Hotels —Madison, WI
- $18 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk / Guest Service Rep
Embassy Suites - Madison —Madison, WI
- $16 - $17 an hour
- Part-time
- Ability to stand for extended periods
- Communication skills
- Paid jury duty
- Paid holidays
Quick Apply
6d
Front Desk Associate
Home2 Suites/Tru Madison East —Madison, WI
- $15.50 - $16.50 an hour
- Part-time
- Computer literacy
- Hotel
- Front desk
- Health insurance
- Dental insurance
Quick Apply
Morning Hotel Guest Service Representative
Madison East DoubleTree by Hilton —Madison, WI
- $16 an hour
- Part-time
- Hotel
- Organizational skills
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Reservation Manager
U-Haul —Madison, WI
- From $15 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Time management
- Paid holidays
- Health insurance
Guest Service Agent
Spark by Hilton Madison Central —Madison, WI
- $17 an hour
- Weekends as needed
- Writing skills
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
Hotel Front Desk / Guest Service Rep
Hampton Inn & Suites – Madison / Downtown —Madison, WI
- $16 - $17 an hour
- Part-time
- Ability to stand for extended periods
- Communication skills
- Paid jury duty
- Paid holidays
Quick Apply
5d
Front Office Manager
Hilton Madison Monona Terrace —Madison, WI
- Full-time
- Inventory management
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Customer Service Agent
Holiday Inn Express & Suites Madison Central —Madison, WI
- $17 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Evening Hotel Guest Service Representative
Madison East DoubleTree by Hilton —Madison, WI
- $16 an hour
- Part-time
- Hotel
- Organizational skills
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Evening Hotel Guest Service Representative
Moxy Hotel —Madison, WI
- $16 an hour
- Part-time
- Hotel
- Organizational skills
- Leadership
- Health insurance
- Dental insurance
Quick Apply
3d
Guest Service Ambassador- Hotel Indigo Madison Downtown- PM Shift
Great Lakes Management Group —Madison, WI
- $16 - $18 an hour
- Part-time
- Hospitality
- Customer service
- Mid-level
- Free parking
- Paid holidays
Quick Apply
Night Audit
Marriott Madison South —Madison, WI
- Full-time
- Hotel
- Entry level
Quick Apply
Front Desk Associate/Receptionist
Super 8 Madison South —Madison, WI
- $14 - $16 an hour
- 8 hour shift
- Hospitality
- Spanish
- English
- Employee discount
- Opportunities for advancement
Quick Apply
Hotel Front Office Manager
Holiday Inn Express & Suites Madison Central —Madison, WI
- $45,000 - $52,000 a year
- Full-time
- Inventory management
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
2d
Night Auditor/ Front Desk
TRU By Hilton - Stoughton —Stoughton, WI
- $17.40 - $18.00 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Group Air Coordinator – Dedicated (Team Lead)
ADTRAV Travel Management —Madison, WI
- $28 - $29 an hour
- Overtime
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
4d

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Hotel Guest Service Representative

Hampton Inn & Suites -
Madison, WI

Quick Apply

Job Details

Part-time
$16 - $18 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Gym membership
Referral program
Paid sick time

Qualifications

Customer communication

Full Job Description

Hotel Guest Service Representative, Hampton Inn & Suites Madison West

Join a 2025 USA Today Top Workplace Winner!
Starting at $16.00-$18.00/hour; experienced candidates may qualify for a higher wage
Flexible availability required Monday to Friday, Weekends, and Holidays

Open to Evening shifts from 3 PM - 11 PM

Why You’ll Love Working Here

The Hotel Guest Service Representative position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.

We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hampton Inn & Suites Madison West .

How You’ll Make An Impact
The Hotel Guest Service Representative provides courteous, prompt service to our guests by answering the property’s phones, making reservations, checking guests in/out and interacting with guests in a friendly and professional manner to create a memorable personalized experience.

Uses property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment
Provides highest level of service by anticipating, listening attentively, and responding promptly to guests’ requests and complaints to meet and exceed guest expectations
Quickly and empathetically responds to guest issues with resolutions that may require thinking \"outside of the box\"
Demonstrates the use of sales techniques to effectively sell the property and maximize occupancy and revenue

What Success Looks Likes

Customer service experience
Accurate cash handling experience
Strong oral and written communication and interpersonal skills
Strong attention to detail, organization, and follow-up abilities
Positive attitude, outgoing, friendly
Ability to work effectively and efficiently in a fast-paced setting

What Will You Get At NCG Hospitality?
The Hampton Inn & Suites Madison West is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.

Career Development

Personalized career pathing and skill development
Leadership and mentorship programs
Educational and certification reimbursement

Team Member Perks

Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
Catch of the Day – earn bonuses for going above and beyond to support team and guests
Everyone Sells – earn cash for bringing in business to our properties
Paid Volunteer hours – Earn money for community service

Health & Wellness Benefits

Medical, dental, and vision plans
Paid sick time and Paid Time Off
Virtual telehealth access and employee assistance resources
Monthly health and fitness reimbursement programs

Financial Support

Same-day pay options
Referral bonus – earn cash for bringing great team members
401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%

Ready To Grow With Us?

Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.

NCG Hospitality is proud to be an Equal Opportunity Employer.

Quick Apply

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