Top 26 Durable medical equipment Jobs in Middletown Ct

Customer Success Representative
Reliable Respiratory —South Windsor, CT
- $30 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
Customer Success Coordinator
Reliable Respiratory —South Windsor, CT
- $25 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
9d
Territory Manager
Reliable Respiratory —Manchester, CT
- $100,000 - $180,000 a year
- Full-time
- Hospital
- Mid-level
- 3 years
Quick Apply
Hospice Team Coordinator
Compassus —Rocky Hill, CT
- $15.00 - $33.88 an hour
- Full-time
- Writing skills
- Medical office experience
- English
- Tuition reimbursement
Quick Apply
3d
Warehouse Technician
H&R Healthcare —Wallingford, CT
- $18 an hour
- Part-time
- In person
- Computer literacy
- Assembly
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Mgr Ops Y Access Transport
Yale New Haven Health —North Haven, CT
- Full-time
- 5 years
- Basic math
- Research
Delivery Driver - Medical Equipment
Lincare Inc. —Middlebury, CT
- On call
- Clean driving record
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Biomedical Equipment Technician
StayWell Health Center —Waterbury, CT
- $25.82 - $31.09 an hour
- Full-time
- Background check
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Specialty Nutrition Systems, Long-Term Feeding Account Consultant (CT / RI / NH / Western MA)
Avanos Medical —Connecticut
- Full-time
- Remote
- Skilled nursing facility
- Microsoft Outlook
- Surgery
- Health insurance
- 401(k) matching
Driver /DME Delivery and Service Technician
H&R Healthcare —Wallingford, CT
- $18 an hour
- Overtime
- In person
- Dedicated
- Clean driving record
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Radiologic Technologist
Connecticut Orthopaedic Specialists Pc —Wallingford, CT
- $36 - $50 an hour
- Part-time
- HIPAA
- Mid-level
- Organizational skills
- Free parking
- Continuing education credits
Quick Apply
8d
Social Services Coordinator - Long-Term Care
Cook Willow Health Center —Plymouth, CT
- Full-time
- Skilled nursing facility
- Primary Care
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
9d
Southington Hospice General - Nurse Practitioner (APRN) or Physician Assistant
Hartford HealthCare at Home —Southington, CT
- Weekends as needed
- Nursing
- Skilled nursing facility
- Hospital
Quick Apply
14d
Orthopedic Surgeon - Total Joint
Starling Physicians —Wethersfield, CT
- Full-time
- Surgery
- BC/BE
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Customer Relationship Liaison - POV
Apria Healthcare LLC —Cromwell, CT
- $24 - $27 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Basic math
- Paid parental leave
- Disability insurance
Quick Apply

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Customer Success Representative
Reliable Respiratory —South Windsor, CT
As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to…
$30 an hour
Quick Apply
Customer Success Coordinator
Reliable Respiratory —South Windsor, CT
As a Customer Success Coordinator, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care.
$25 an hour
Quick Apply
9d

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durable medical equipment jobs near middletown ct

Customer Success Representative

Reliable Respiratory -
South Windsor, CT

Quick Apply

Job Details

Full-time
$30 an hour

Qualifications

Bachelor's degree
Productivity software
Cross-functional collaboration

Full Job Description

Equal Opportunity Employer/Disability/Veterans

This is a hybrid position 2x per week in one of our office locations

Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.

Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.

As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy.

Duties and Responsibilities

Manages all assigned key accounts
Serves as an account liaison between internal departments and external accounts
Builds relationships and trust between the assigned accounts and Reliable Respiratory
Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service
Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory’s processing procedures and guidelines
Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary
Verifies insurance online or by phone and documents information in Reliable Respiratory’s electronic health records system
Obtains all necessary insurance authorizations
Troubleshoots equipment issues with patients; triages issues to manufacturer’s care teams or referring doctors as needed
Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information updating as needed
Actively up sell and increase orders through suggestive selling techniques
Ensures completion of worklists assigned
Collects patient payments
Ensures patients understand cost responsibilities
Coordinates appointments between customers and respiratory staff
Participates in company phone campaigns
Complies with all policies and procedures established by the company and the company's regulatory bodies

Required Qualifications

18 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future
Bachelor’s Degree required
1 year of customer service experience

Required Skills

Effective and professional verbal and written communication abilities
Professional computer experience (especially Microsoft Office Suite)
Ability to work independently to investigate and make decisions
Ability to work in collaboration with others
Ability to prioritize and complete work amidst interruptions in a busy work area
Ability to comply with guidelines both internal and industry-imposed
Ability to reconcile multiple shifting logistical factors for each appointment
Strong attention to detail
Great customer service skills especially in high intensity situations
Fluent in English and Spanish proficiency preferred

Competencies

Adaptability
Analytical Skills
Attention to Detail
Communication
Computer Skills
Customer Service
Decision Making
Dependability
Initiative
Problem Solving
Productivity
Self-Motivated
Sense of Urgency
Teamwork

Work Environment & Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud if employee wished to be in office

Direct Reports – None

Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

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Refine Your Search

durable medical equipment jobs in middletown ct

Customer Success Representative

Customer Success Coordinator

Territory Manager

Hospice Team Coordinator

Warehouse Technician

Mgr Ops Y Access Transport

Delivery Driver - Medical Equipment

Biomedical Equipment Technician

Specialty Nutrition Systems, Long-Term Feeding Account Consultant (CT / RI / NH / Western MA)

Driver /DME Delivery and Service Technician

Radiologic Technologist

Social Services Coordinator - Long-Term Care

Southington Hospice General - Nurse Practitioner (APRN) or Physician Assistant

Orthopedic Surgeon - Total Joint

Customer Relationship Liaison - POV

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