Top 17 Treasury professional Jobs in Middletown Ri

Private Bank Fraud Operations Lead
Citizens Financial Group —Johnston, RI
- Full-time
- Background check
- Writing skills
- High school diploma or GED
- Health insurance
- Dental insurance
7d
Staff Accountant
ARNOLD LUMBER CO INC —West Kingston, RI
- Full-time
- CPA
- Computer literacy
- Mid-level
Quick Apply
5d
Senior Risk Manager: Payments
Citizens Financial Group —Johnston, RI
- $117,000 - $153,000 a year
- Full-time
- Background check
- 6 years
- Office
- Health insurance
- Dental insurance
Treasury Management Sales Manager
The Washington Trust Company —Providence, RI
- $130,000 - $150,000 a year
- Full-time
- Office
- Product management
- Senior level
- Health insurance
- 401(k)
Quick Apply
14d
Private Bank Treasury Services Product Manager
Citizens Financial Group —Johnston, RI
- $128,000 - $145,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- Criminal background check
- Health insurance
- Dental insurance
Director of Financial Planning & Analysis
Gilbane —Providence, RI
- $155,000 - $190,000 a year
- Office
- Finance
- Master's degree
- Profit sharing
- Health insurance
Director Associate, Business Banking Relationship Management
Webster Bank —Providence, RI
- $115,000 - $130,000 a year
- Office
- Master's degree
- High school diploma or GED
Director of Financial Planning & Analysis
Gilbane Building Company —Providence, RI
- $155,000 - $190,000 a year
- Full-time
- Office
- Finance
- Master's degree
- Profit sharing
- Health insurance
Liquidity Relationship Manager – (Escrow)
Citizens Financial Group —Johnston, RI
- $115,000 - $135,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Business Banking Relationship Manager II
Citizens Financial Group —Johnston, RI
- Full-time
- Background check
- Customer service
- Mid-level
- Opportunities for advancement
Assistant Treasurer | Acushnet Company
Acushnet Golf —Fairhaven, MA
- $175,539 - $235,028 a year
- Online Application
- Finance
- Analysis skills
- Bachelor's degree
- Health savings account
- Flexible spending account
Commercial Banker C&I
The Washington Trust Company —Providence, RI
- $175,000 - $220,000 a year
- Full-time
- 5 years
- Office
- Finance
- Health insurance
- 401(k)
Quick Apply
Managing Director, Business Banking Relationship Management
Webster Bank —Providence, RI
- 7 years
- Master's degree
- High school diploma or GED
Sr. Liquidity Relationship Manager – (DACA)
Citizens Financial Group —Johnston, RI
- Full-time
- Background check
- Finance
- Analysis skills
- Health insurance
- Dental insurance
Commercial Loan Officer - CRE
Rockland Trust —Providence, RI
- 5 years
- Analysis skills
- Budgeting
- Wellness program
- Health insurance

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Direct Support Professional - $21/hr - Adult Residential
Perspectives Corporation —Wakefield, RI
Continued Training Opportunities (Mindfulness training, American Sign Language class, CPR certification, and DSP Mentor Program). $1250 employee referral bonus!
$21.00 - $22.20 an hour
8d
Entry Level Sales Representative
Power Home Remodeling —Newport, RI
Monthly opportunities for performance-based rewards, such as luxury vacations, high-end electronics, gift cards, and tickets to concerts and events.
$72,000 - $130,000 a year
Quick Apply
10d

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Private Bank Fraud Operations Lead

Citizens Financial Group -
Johnston, RI

Apply Now

Job Details

Full-time
7 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Work from home
Parental leave
Vision insurance
Opportunities for advancement
Retirement plan

Qualifications

High school diploma or GED

Full Job Description

Description

Fraud and Claims Operations Lead

The mission of Private Bank Operations is to provide a best-in-class experience for Private Bank clients and the colleagues that support them. Private Bank Fraud and Claims Operations provides white glove service to detect and prevent fraud, and to respond and recover to fraud incidents workinghand-in-hand with Client Onboarding, Treasury Onboarding, and Client Experience for Consumer, Commercial, and Business Banking Products. The role of a Private Bank Fraud and Claims Lead will provide the incumbent experience across the full spectrum of fraud prevention and response, and experience across products and processes supporting several business lines.

As a Fraud and Claims Lead, you will be responsible for detecting, investigating and preventing fraudulent activity for Private Bank clients. When Fraud does occur, you will be responsible for filing and processing claims with industry-leading client service. This will include regular engagement with clients by phone, and with leaders and bankers by email and phone.Although you will work within established procedures, you will be expected to drive continuous improvement activities and evidence problem solving skills to identify root cause challenges and solutions with support of the management team. You will be expected to exercise critical thinking, and to collaborate broadly both within the team and across the enterprise.Your goal is to ensure that fraud and claims inquiries and issues are processed timely, accurately, and completely to ensure a positive customer experience, mitigate risk, and maintain regulatory compliance. You will be expected to encourage collaboration with colleagues and other teams to achieve these objectives, acting as an example for other team members to follow.

Primary Responsibilities Include

Gain working understanding of applications across Fraud and Claims Operations within Private Bank Ops
Responsible for preventing losses to Citizens and/or bank customers through fraud detection and fraud claims processing.
Analyze claims outcomes to identify lessons learned to improve fraud detection and prevention.
Respond to and resolve escalated client inquires
Focus on execution within defined processing parameters, as processes are expected to be completed timely, accurately, with great attention to detail. Ensure procedures and SOPs are followed, as measured through quality checks by management/team leader.
Continuously identify any areas in which processes and SOPs can be improved to enhance client service and mitigate fraud risk, maintaining a questioning and inquisitive attitude for every service case.
Exceed customer expectations by doing the right thing and working together. Respond to internal/external customer inquiries promptly in accordance with established response timelines. Escalate issues to management within established timeframes and at daily huddles. Suggest customer experience improvement opportunities as you identify them. Demonstrate ability and willingness to drive these to completion.
Thoroughly understand and comply with regulatory requirements that impact your work including state and federal laws.
Escalate risk issues to management immediately.
Perform your daily responsibilities leading by example and demonstrate attributes expected of an emerging leader. Always display a professional and positive attitude with all your interactions, as measured by customer/stakeholder feedback and manager observations.

Qualifications, Education, Certifications and/or Other Professional Credentials

Self-motivated, dependable, adaptable, and detail-oriented individual with strong analytical, writing, and organizational skills.
Excellent written and verbal communication.
Skilled at monitoring, reviewing, and analyzing account activity to identify trends and share those with leadership.
Ability to work independently and multi-task in a fast paced, ever-changing environment.
Strong organization and time management skills
Willingness to assist with special projects and accept new responsibilities.
Other duties and responsibilities may be assigned, according to the needs of the Business Line
High School or equivalent degree required; bachelor's degree preferred.
3+ years of experience in fraud and claims operations preferred
3+ years of client engagement and leadership experience preferred

Hours & Work Schedule

Hours per Week: 40
Work Schedule: Monday-Friday 8:30AM-5PM, on-site minimum of four days per week subject to change in accordance with Citizens work from home policies.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

Awards We've Received

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

Disability:IN World's Top Disability Inclusive Business

Glassdoor
Best Place to Work in Consulting, Finance & Insurance

Human Rights Campaign Corporate Equality Index 100 Award

Newsweek America's Most Charitable Company

The Banker's
US Bank of the Year

Apply Now

Refine Your Search

treasury professional jobs in middletown ri

Private Bank Fraud Operations Lead

Staff Accountant

Senior Risk Manager: Payments

Treasury Management Sales Manager

Private Bank Treasury Services Product Manager

Director of Financial Planning & Analysis

Director Associate, Business Banking Relationship Management

Director of Financial Planning & Analysis

Liquidity Relationship Manager – (Escrow)

Business Banking Relationship Manager II

Assistant Treasurer | Acushnet Company

Commercial Banker C&I

Managing Director, Business Banking Relationship Management

Sr. Liquidity Relationship Manager – (DACA)

Commercial Loan Officer - CRE

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