Top 27 Call center representative Jobs in Midland, Mi

Member Care Center Representative/Call Center Representative
Dow Credit Union —Midland, MI
- $20 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
1d
Contact Center Agent
ELGA Credit Union —Bay City, MI
- Hybrid work
- High school diploma or GED
- Typing
- Entry level
Quick Apply
Call Center Agent
Outdoor Adventures, Inc. —Bay City, MI
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Communication skills
Quick Apply
Appointment BDC Representative
Thelen Auto Group —Bay City, MI
- $15 an hour
- No weekends
- Computer literacy
- Organizational skills
- Typing
- Paid training
- Health savings account
Quick Apply
10d
Appointment Setter - Automotive Sales / Customer Experience Specialist
Thelen Auto Group —Bay City, MI
- From $15 an hour
- No weekends
- Computer literacy
- Typing
- 1 year
- Paid training
- Health savings account
Quick Apply
Customer Service Representative
Gardner White Furniture —Saginaw, MI
- Part-time
- Research
- Office
- High school diploma or GED
Telemarketer - State Farm Agent Team Member
Brad Martin - State Farm Agent —Bay City, MI
- $10 - $14 an hour
- Part-time
- Organizational skills
- Communication skills
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply

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Member Care Center Representative/Call Center Representative
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You perform troubleshooting, problem-solving, and maintenance of member accounts, assisting members with basic banking tasks such as processing withdrawal…
$20 an hour
Quick Apply
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Member Care Center Representative/Call Center Representative

Dow Credit Union -
Midland, MI

Quick Apply

Job Details

Full-time
$20 an hour
1 day ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Computer operation
Customer communication
High school diploma or GED
Computer skills

Full Job Description

Dow Credit Union is looking to hire a full-time Member Care Center/ Call Center Representative. Are you a customer service professional who is ready for better hours and better pay? Are you interested in starting a career in the essential financial and banking services industry? If so, please read on!

This Member Care Center / Call Center Representative position starts at a competitive wage of $20/hour.We provide terrific benefits, including quarterly and annual incentives, medical, dental, vision, a 401(k) plan, paid holidays, and paid time off (PTO). If this sounds like the right opportunity for you, apply today!

ABOUT DOW CREDIT UNION

In 1937, the country was still in the throes of a severe economic depression that underscored the need for a workable financial plan to enable Dow employees to save for emergencies and obtain convenient, low-cost credit. Two Dow employees heard about the credit union movement, and the rest is history. Today, we serve more than 81,000 members and have over $2.3 billion in assets. Our goal has always been to serve our members to the best of our abilities and provide them with the best value for their money. Every day, we continually strive to improve our level of service by keeping our focus on our members.

In order to do this, we have to hire and retain loyal, team-oriented employees who have genuine care and concern for our members and conduct themselves with integrity and professionalism. That's why we offer competitive pay, excellent benefits, and a positive work culture. We truly respect each other and actively encourage diversity, equity, and inclusion (DEI).

A DAY IN THE LIFE OF A MEMBER CARE CENTER/ CALL CENTER REPRESENTATIVE

As a Member Care Center / Call Center Representative, you answer phones, chats, and other member inquiries. As a voice for our credit union, you make sure that your warmth and willingness to help come through in every interaction. You greet members in a courteous and professional manner and work to build a positive relationship with them throughout each interaction. With patience, you answer questions and solve concerns. You perform troubleshooting, problem-solving, and maintenance of member accounts, assisting members with basic banking tasks such as processing withdrawal requests, looking up account info, checking deposits, posting loan payments, making general ledger transactions, processing account transfers, preparing wires, and issuing official checks.

You educate members on all the products and services we offer, quoting current savings and consumer loan rates and terms. Utilizing your product knowledge, you use a consultative approach to uncover needs and cross-sell financial products. Conscientiously, you adhere to all security practices. You handle as much as possible yourself, but forward calls to the appropriate person when needed. While some callers require extra patience, most are appreciative of the excellent customer service that you provide. You enjoy being part of a supportive team that respects each other, and you go home at the end of each shift feeling good about the great customer service that you've provided for our members!

QUALIFICATIONS FOR A MEMBER CARE CENTER/ CALL CENTER REPRESENTATIVE

High school diploma or equivalent
2+ years of customer service experience
Good computer and software aptitude
Excellent customer service skills

Do you have excellent communication skills, both verbal and written? Can you work successfully with other team members? Are you tactful and respectful? Do you handle confidential information responsibly? Can you effectively prioritize multiple tasks? Do you have a positive attitude? Are you self-motivated and able to work independently? Do you take pleasure in helping people? If so, you might just be perfect for this Member Care Center / Call Center Representative position!

BANKING WORK SCHEDULE

Our call center is open from Monday - Friday, 7:00 AM - 6:00 PM and Saturday 9:00 AM -1:00 PM

READY TO JOIN OUR CREDIT UNION TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this customer service job in the essential financial and banking services industry, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 48640

Quick Apply

Refine Your Search

call center representative jobs in midland, mi

Member Care Center Representative/Call Center Representative

Contact Center Agent

Call Center Agent

Appointment BDC Representative

Appointment Setter - Automotive Sales / Customer Experience Specialist

Customer Service Representative

Telemarketer - State Farm Agent Team Member

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