Katahdin Valley Health Center
Job Description
Pharmacy Technician
Reports To: Pharmacy Director
Status: Hourly
Facility Location: Varied
Hours: Varied
POSITION SUMMARY
The Pharmacy Technician provides the technical functions associated with the delivery of pharmacy services by maintaining proper stock levels in all pharmacy locations, compounding or otherwise preparing, filling, pricing, and delivering pharmaceuticals or other related items. The incumbent may perform duties such as entering prescriptions, completing reports, operating and maintaining automated dispensing devices, inputting computer data, and providing all aspects of customer service that are required to provide excellent pharmacy services. This position completes the essential functions of the job under the direct supervision of a Pharmacist.
RESPONSIBILITIES
1. Prepares prescriptions in an accurate and timely manner for Pharmacist review and verification
2. Participates in medication preparation to ensure accuracy prior to pharmacist review and verification.
3. Participates in day-to-day operations of the pharmacy that may include inventory maintenance, interactions with insurance companies, cash management and accurate and appropriate record keeping.
4. Triages telephone calls appropriately to the pharmacist on duty.
5. Conducts daily activities as they relate to the procurement, storage, preparation, distribution, compounding, and control of medications and supplies.
6. Accurately performs point of sale functions when processing prescriptions for payment.
7. Participates in non-sterile product preparation process and complies with controls and standards to safeguard the patient, care provider and employee.
8. Actively performs controlled substance procurement, documentation, storage, disposition and conducts usage audits upon direction of the pharmacist on duty.
9. Comply with the 340B program requirements and all related operational elements to ensure program integrity and optimization in coordination with the Director of Development / Grants Management and Pharmacy Services Manager.
10. Other Duties as assigned by the Pharmacy Director.
11. Conducts themselves as a good steward in the communities served by KVHC; represents the organization at outreach activities as needed.
12. Actively participates as committee member as assigned by the Chief Executive Officer.
13. Interacts harmoniously and effectively with others. Focusing on the attainment of organization goals and objectives through a commitment to team work.
14. Conforms to acceptable attendance and punctuality standards as expressed in the employee handbook.
15. Abides by the organization’s compliance program and requirements
16. At times you may be faced with challenges that may impact patient care. Addressing these challenges may not be in your job description, however Katahdin Valley Health Center encourages each team member to go above and beyond to address the patients’ needs in the moment. Employees have the autonomy to see the care experience through from A to Z to show our patients KVHC C.A.R.E.S.
17. The employee may be responsible for traveling to multiple locations as specified in their job offer and/or contract.
18. As part of KVHC's commitment to a safe, respectful, and compliant workplace, KVHC utilizes security monitoring systems. Surveillance is conducted in accordance with all applicable laws, regulations and company policies/protocols to protect our employees, patients, and assets.
19. This position requires compliance with all applicable Federal, State, and local laws and regulations, KVHC’s Corporate Compliance Program, and KVHC’s policies and procedures (including the Standards of Conduct). Such compliance shall be an element considered as part of the positions regular performance evaluation. Failure to comply or failure to report actual or potential noncompliant conduct, may result in compliance consequences, up to and including termination and reporting to appropriate governmental authorities, regulatory bodies, law enforcement, licensing bodies, or other outside entities (“appropriate entities”).
PROFESSIONAL EXPECTATIONS
1. Admit mistakes or missteps openly, own your own behavior, forgive one another, and model vulnerability and humility.
2. Keep discussions about team members, subordinates, and colleagues as well as challenges in the workplace, positive, constructive, and factual.
3. Be mindful of employee confidentiality even among peers, and particularly where an issue involves a peer.
4. Only say what you would be willing to say to someone directly.
5. Whenever possible, speak directly to the person with whom you are having a disagreement or a challenge. Challenge yourself to engage in these discussions. Do not avoid constructive conflict.
6. Work with your supervisor or HR when you need to process a performance or behavioral situation with a colleague or subordinate to determine next steps.
7. It is always okay, and usually preferable, to pause, and take time to reflect before reacting to a situation.
EDUCATION AND EXPERIENCE
1. High school diploma or equivalent, or a combination of education and experience.
2. Licensed or eligible for technician licensure in the State of Maine.
3. Technician certification preferred; and required within 2 years of hire
4. Previous experience in ambulatory care pharmacy operations (i.e. retail, specialty) preferred.
5. Demonstrated ability to establish and maintain effective working relationships with other members of the health care team, health system, educational and community leaders.
6. Evidence of excellent communication skills, verbal and written.
7. Will be On-Call as needed
8. Maintains all current credentialing requirements
9. Must possess a clean criminal and DHHS background.
10. Must possess the ability and means to travel between clinics as needed.
11. Valid State of Maine Driver’s license and ability to be insured by KVHC’s vehicle insurance carrier.
12. Must have a current CPR certification.
13. Previous Experience with Electronic Health Records preferred.
14. Minimum of 2 years’ experience in a health care setting.
15. Must possess the ability work in a high pressure health office setting.
16. Must possess excellent computer and keyboarding skills.
17. Must possess the ability to learn and adhere to the KVHC Safety and Compliance Policies and Protocols.
FUNCTION, DEMANDS AND PHYSICAL PERFORMANCE
Requires full range of body motion with the ability to bend, kneel and stoop. Must possess: the ability to sit and or stand for long periods of time, the ability to lift approximately 30 lbs., visual acuity with color vision, the ability to communicate effectively and calmly in a professional manner, the ability to follow all workplace policies including safety and confidentiality, the ability to perform repetitive motion keyboarding functions, exposure to communicable disease, toxic substances, medicinal preparations and other conditions common to clinic environment. Knowledge of organizational policies, regulations, and procedures to administer patient care. Must possess the ability to work with and around medical equipment and instruments safely and effectively as appropriate. Knowledge of common safety hazards and precautions to establish a safe work environment including Safety Data Sheets. Skill in preparing and maintaining records, writing reports, and responding to correspondence. Skill in developing and maintaining department quality assurance. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to maintain quality control standards. Ability to react calmly and effectively in emergencies. Ability to interpret, adapt and apply guidelines and procedures. Ability to communicate clearly.
CONFIDENTIALITY OF PATIENT INFORMATION AND ALL KVHC HEALTH CENTER BUSINESS IS ESSENTIAL. EMPLOYEES MUST COMPLY WITH THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996-PUBLIC LAW 104-191
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
