At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
The Treasury Management Implementation Specialist is responsible for onboarding new and existing customers to Treasury Management payables, receivables, and related financial products. This role ensures a smooth, efficient, and positive onboarding experience from point of sale through customer go-live. Serving as the primary point of contact during implementation, this position partners closely with customers and internal stakeholders to coordinate onboarding activities, perform analysis, and monitor implementation progress. The specialist proactively identifies and escalates potential obstacles, communicates status updates clearly, and ensures products are configured to meet customer needs and expectations. This role focuses on delivering high-quality service, building strong customer relationships, and ensuring Treasury Management solutions are successfully implemented in a timely manner.
Key Responsibilities
Lead onboarding and implementation for new and existing Treasury Management customers, including payables, receivables, and other financial products
Serve as the primary point of contact for customer representatives throughout the implementation process via phone and email
Conduct onboarding activities, perform analysis, and coordinate implementation tasks from point of sale through customer use
Monitor and track implementation requests, timelines, and deliverables
Ensure product functionality aligns with customer requirements and business needs
Proactively identify, communicate, and escalate potential risks or obstacles impacting implementation
Provide clear and consistent status updates to customers and internal partners
Build and maintain positive customer relationships by delivering an efficient, high-quality onboarding experience
Basic Qualifications
Preferred Skills and Experience
Thorough knowledge of Treasury Management products and processes, with an understanding of how customers use them
Strong planning and organizational skills, with proven analytical and problem-solving abilities
Effective verbal and written communication and presentation skills
Ability to collaborate effectively with internal partners and external customers
Proficient computer navigation skills, including experience with Microsoft Office applications
Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $28.27 - $37.69
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
