Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don't just create vacations—we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
Facilities Admin
Kalahari Resorts & Conventions is seeking a Facilities Administrator. In this role, you will assist the Facilities Team with administrative duties and reporting, allowing them to focus on repairs, preventive maintenance, and guest satisfaction.
As part of our leadership team, you'll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll play an essential role in supporting the Facilities team by ensuring work orders, documentation, and daily operations are organized and running efficiently. Your attention to detail and administrative support will help create a safe, well-maintained resort where associates can succeed and guests can enjoy an exceptional experience.
Pay Rate - $23 - $24/Hr.
Key Responsibilities
- Become knowledgeable in all policies, procedures, standards, specifications, guidelines and training programs for the Maintenance department.
- Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of maintenance department.
- Work closely with the Facilities Director to ensure back-of-the-house needs are being met.
- Keep an open line of communication with all departments and keep them posted on what is happening in the department.
- Produce daily, weekly, and monthly reports such as Purchase Orders, Work/Repair Sheets, and Invoices in accordance with resort policies.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger. Collect accurate information and resolve conflicts.
- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
What We're Looking For
- High School Diploma or general education degree (GED) is required.
- Must have at least 2 years' experience in a hotel, resort, engineering, or maintenance facility environment.
- At least 1-2 years of experience in an administrative/front office role is required.
- Knowledge of computer skills such as MS Word and MS Excel is needed.
- Must be highly organized and have a strong ability to multitask and work in a fast-paced environment.
PHYSICAL REQUIREMENTS
- Must be able to work in a stationary position for long periods of times (up to 5 hours).
- Must be able to occasionally work in outdoor weather conditions.
- Must be able to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
- Must be able to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds.
- Must be able to work and be flexible with all shifts, weekends, and holidays.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
