Top 1277 Agency operations manager Jobs in Minnesota

Transit Operations Manager
Southwest Transit —Eden Prairie, MN
- $92,000 - $138,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Health savings account
- AD&D insurance
Dental Hygienist
Riverland Community Health —Saint Paul, MN
- From $55 an hour
- Full-time
- Spanish
- CPR Certification
- Dental office
- Health savings account
- Disability insurance
Quick Apply
Assistant Chief Building Engineer
McGough Construction —Minneapolis, MN
- $34 - $40 an hour
- Seasonal
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Free parking
- Paid holidays
Journeyman Electrician
Electrical Production Services —Chaska, MN
- $40 - $52 an hour
- Overtime
- 18 years or older
- Microsoft Outlook
- Construction site
- Health savings account
- Disability insurance
Quick Apply
Program Director - Treatment Services- Austin Manor
Thrive Behavioral Network —Austin, MN
- $60,000 - $65,000 a year
- Full-time
- Background check
- Residential
- In-person
- Health savings account
- Health insurance
Quick Apply
Pharmacist
Hy-Vee HealthMarket —Zumbrota, MN
- $65 - $69 an hour
- Part-time
- Management
- Sales
- Merchandising
Quick Apply
Licensed Practical Nurse (LPN) Charge Nurse - Full Time or Part Time - NEW WAGES - GRV Care Center
Glenwood Retirement Village —Glenwood, MN
- $30 - $33 an hour
- Part-time
- Background check
- CPR Certification
- Nursing
- Health savings account
- Health insurance
Quick Apply
Quality Manager
BARENTZ NORTH AMERICA LLC —Albert Lea, MN
- $75,638.09 - $105,000.00 a year
- Full-time
- Background check
- 5 years
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
Investment Operations Coordinator
Waycrosse —Wayzata, MN
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
Agency Operations Manager
Farmers Insurance Group - Natalie Lyon Agency —Minneapolis, MN
- $75,491.30 - $90,914.26 a year
- Full-time
- CRM software
- Background check
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
Journeyman Electrician - Service Department
Electrical Production Services —Chaska, MN
- $45 - $59 an hour
- Overtime
- 18 years or older
- Microsoft Outlook
- Construction site
- Health savings account
- Disability insurance
Quick Apply
Associate Director of HC and Outpatient
Fernbrook Family Center Inc —Cambridge, MN
- $58,000 - $66,000 a year
- Part-time
- Bilingual
- Clean driving record
- Office
Quick Apply
Administrative Nursing Supervisor (ANS-RN)
Fairview Health Services —Princeton, MN
- $52.00 - $75.11 an hour
- 12 hour shift
- Acute care
- Nursing
- RN License
- Health insurance
- Dental insurance
Finance Manager
Waseca County —Waseca, MN
- $83,657.60 - $110,427.20 a year
- Online Application
- CPA
- 5 years
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
10h
245D Program Coordinator Supervisor
Affinity caregiver llc —Minneapolis, MN
- $58,000 - $62,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Mid-level
- Office
- Paid holidays
- 401(k)
Quick Apply
BCBA (Hybrid) | Empower Learning Inc. | Eagan, MN | $95,000 to $115,000 per year
Empower Learning —Eagan, MN
- $95,000 - $115,000 a year
- Online Application
- Hybrid work
- Bilingual
- Mid-level
- Clinic
- Continuing education credits
- 401(k)
Quick Apply
12d
Maintenance Technician
Niagara Bottling —Elko New Market, MN
- $30.35 - $44.01 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
CD Techician
Progress Valley Inc —Minneapolis, MN
- $19 - $23 an hour
- Overtime
- Background check
- CPR Certification
- BLS Certification
- Disability insurance
- Health insurance
Quick Apply
Property Manager
Volunteers of America Minnesota —Minneapolis, MN
- $68,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Children
- Health savings account
- Paid holidays
Quick Apply
14d
Program Supervisor - Ludden
The Phoenix Residence —Mounds View, MN
- From $21.50 an hour
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Quick Apply
6d

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Transit Operations Manager

Southwest Transit -
Eden Prairie, MN

Apply Now

Job Details

Full-time
$92,000 - $138,000 a year

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Pension plan
Employee assistance program
Vision insurance
Professional development assistance
Life insurance

Qualifications

Route planning software
Spatial analysis
Geographic analysis
Data analysis reporting
Team leadership
Coaching
Mapping software
Metrics Reporting
Transportation planning (urban planning)
Team development
Bachelor's degree
Mentoring
Procurement contract management
Contracts
Data collection
Project contract management
Data analytics technologies

Full Job Description

Job Summary

The Transit Operations Manager manages daily transit operations, ensuring safe, reliable, and efficient service. This role leads the transit fleet's lifecycle, oversees dispatch workflows, manages driver contracts, and directs long-term transit planning and network development. The ideal candidate maintains operational efficiency, optimizes fleet uptime, and designs service routes to meet community needs

SouthWest Transit is an award-winning Transit agency serving the SouthWest Twin Cities area through bus, on-demand rideshare, and shuttle services. The agency is committed to serving the needs of their customers through diverse and innovative transit solutions that build community and connect customers from where they are to where they want to go.

Mission:
We provide a premium experience for the southwest Twin Cities through safe, reliable, and cost-effective transit that builds community and connects our customers from where they are to where they want to go.

Vision:
SouthWest Transit is the leading provider of innovative transit solutions that improve livability and enhance economic opportunity in the communities we serve.

Essential Duties & Responsibilities

Lead, coach, and develop a team of dispatch, customer experience, and transit ops staff to ensure continuous communication and smooth daily operations.
Manage daily transit operations ensuring system-wide adherence to commission-approved KPIs.
Lead the Transit Planner in designing, analyzing, and optimizing transit routes, timetables, and service schedules.
Analyze ridership trends and operational data to improve service efficiency, enhance the rider experience, and identify service gaps and expansion opportunities.

Prepare operational reports, service performance metrics, and grant proposals for transit development funding.
Partner with internal departments, vendors, and external stakeholders to improve public transit services and implement new technologies.
Manage and/or partner on comprehensive new-hire training programs focused on safety, equipment operation, and customer experience.
Assist in incident investigations, respond to difficult and sensitive issues, identify and report findings and take necessary corrective action.
Manage budgets, staffing resources, and operational priorities while continuously identifying opportunities for process improvement.
Manage the accurate collection, verification, and timely submission of monthly and annual reports to the FTA National Transit Database, MnDot, MetCouncil, the SWT Commission and others as needed.
Work with cross functional teams to map the customer journey, identifying pain points and opportunities for improvement across all touchpoints.
Oversee service design and execution.
Develop and implement short- and long-term operational strategies that align with agency goals and community needs. Guide long-range transit planning, service standards, and network development.
Monitor and improve on-time performance, productivity, service reliability, customer satisfaction, and operational efficiency. Utilize data analytics to support operational decision-making and continuous process improvement.
Prepare and manage driver ops operating budgets, and monitor expenditures to identify cost-saving opportunities.
Collaborate with the Safety and Risk Specialist to minimize incidents and improve safety.
Be the liaison between SWT and the driver contractors.
Oversee the collection and analysis of customer feedback from various channels including social media, surveys, focus groups, etc..
Identify, partner, and execute on opportunities for enhancing customer experience from loyalty programs to appreciation events.
Fleet Management
- Oversee the end-to-end lifecycle of transit vehicles, including capital planning, procurement, deployment, and disposal.
- Manage fleet performance metrics, fuel consumption, and operational costs using maintenance management software.
- Ensure all vehicles comply with federal, state, and local safety and regulatory standards.
All other duties as assigned

Minimum Qualifications

Bachelor’s Degree in Urban and Regional Planning, Public Administration, or other related field
5-7 years progressively responsible experience in public transportation system with at least 3 years leading teams
Proven ability to lead and mentor teams
Strong proficiency in scheduling, routing, and mapping software
Experience with transit scheduling and run-cutting software, micro-transit operations, transit performance analytics and reporting, geo-spatial analysis, and contract management
Embraces SWT values of Purpose, Integrity, Continuous Learning, Innovation, Belonging and Accountable
Strong understanding of GTFS and transit data standards, transit funding and grant administration

Preferred: Expertise in Federal Transit Administration (FTA) regulations

This role is 100% in office.
SouthWest Transit participates in E-Verify. Upon job acceptance, candidate will be required to complete an I-9 form and provide documentation to verify identity and employment eligibility.

Physical Demands & Working Conditions

Work is indoors in a normal office environment. Occasional lifting of thirty pounds or less is required. Requires a high attention to detail or deadlines between 45% and 70% of the time. A typical workday involves about 85% of the time spent sitting and about 50% or more of the time using a keyboard. However, this varies depending on the season. A significant amount of time is spent handling paper and maintaining files.

Apply Now

Refine Your Search

agency operations manager jobs in minnesota

Transit Operations Manager

Dental Hygienist

Assistant Chief Building Engineer

Journeyman Electrician

Program Director - Treatment Services- Austin Manor

Pharmacist

Licensed Practical Nurse (LPN) Charge Nurse - Full Time or Part Time - NEW WAGES - GRV Care Center

Quality Manager

Investment Operations Coordinator

Agency Operations Manager

Journeyman Electrician - Service Department

Associate Director of HC and Outpatient

Administrative Nursing Supervisor (ANS-RN)

Finance Manager

245D Program Coordinator Supervisor

BCBA (Hybrid) | Empower Learning Inc. | Eagan, MN | $95,000 to $115,000 per year

Maintenance Technician

CD Techician

Property Manager

Program Supervisor - Ludden

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