Top 429 Guest relations Jobs in Minnesota

Assistant Restaurant General Manager
Roma's Italian Eatery —Owatonna, MN
- $50,000 - $60,000 a year
- Weekends as needed
- Background check
- Bar
- Sales
- Disability insurance
- Health insurance
Quick Apply
9d
Guest Service Representative
Country Inn and Suites By Radisson —Albert Lea, MN
- From $14.50 an hour
- Part-time
- Hotel
- In-person
- Communication skills
Quick Apply
Restaurant Server (Full Time)
Roma's Italian Eatery —Owatonna, MN
- $11.41 an hour
- Weekends as needed
- Background check
- OSHA
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
City Express by Marriott Bemidji —Bemidji, MN
- From $15 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
- Paid time off
- Employee discount
Quick Apply
Associate Manager of Visitor Management & Valet Operations - Mayo Clinic
Towne Park —Rochester, MN
- $60,000 - $65,000 a year
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Paid holidays
Quick Apply
9d
Senior Manager
Dave & Buster's —Edina, MN
- $60,889 - $71,636 a year
- Weekends as needed
- Senior level
- Restaurant
- Disability insurance
- Dental insurance
3d
Pit Supervisor
Treasure Island Resort & Casino —Welch, MN
- $27.50 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Breakfast Attendant
Country Inn and Suites By Radisson —Albert Lea, MN
- From $14.50 an hour
- Weekends only
- Hotel
- Cash register
- In-person
Quick Apply
9d
General Manager
Caribou Coffee —Woodbury, MN
- $60,000 - $70,000 a year
- Weekends as needed
- Background check
- 18 years or older
- ServSafe
- Paid training
- Health insurance
Quick Apply
1d
Service Runner-West End Lincoln
MORRIES WEST END LINCOLN LLC —Saint Louis Park, MN
- $16 - $20 an hour
- Full-time
- Clean driving record
- Dealership
- Driver's License
- Health savings account
- AD&D insurance
Quick Apply
General Manager
Caribou Coffee —Chanhassen, MN
- $60,000 - $70,000 a year
- Weekends as needed
- Background check
- 18 years or older
- ServSafe
- Paid training
- Health insurance
Quick Apply
11d
Restaurant Manager - Hourly rate Plus Tips
Sbarro —Bloomington, MN
- $18.00 - $18.50 an hour
- Weekends as needed
- Background check
- Sales
- Cooking
- Paid training
- Disability insurance
Quick Apply
Service Runner-Inver Grove Mazda
MORRIES INVER GROVE M LLC —Inver Grove Heights, MN
- $17.75 - $21.75 an hour
- Full-time
- Clean driving record
- Dealership
- Driver's License
- Health savings account
- AD&D insurance
Quick Apply
General Manager
Caribou Coffee —Minneapolis, MN
- $60,000 - $70,000 a year
- Weekends as needed
- Background check
- 18 years or older
- ServSafe
- Paid training
- Health insurance
Quick Apply
12d
Restaurant General Manager
Roma's Italian Eatery —Owatonna, MN
- $70,000 - $85,000 a year
- Weekends as needed
- Background check
- Bar
- Sales
- Disability insurance
- Health insurance
Quick Apply
5h
General Manager
Caribou Coffee —Saint Paul, MN
- $60,000 - $70,000 a year
- Weekends as needed
- Background check
- 18 years or older
- ServSafe
- Paid training
- Health insurance
Quick Apply
Assistant Frozen Dairy Department Manager
Coborn's, Inc. —Mora, MN
- $17 - $24 an hour
- Full-time
- Merchandising
- Mid-level
- Military encouraged
- Health savings account
- AD&D insurance
Quick Apply
12d
Back of House Team Member
Pizza Ranch —Hibbing, MN
- Part-time
- Fast casual restaurant
- Entry level
- Kitchen
Quick Apply
Restaurant Shift Manager
Shake Shack —Minnetonka, MN
- $21 - $25 an hour
- Full-time
- Fast casual restaurant
- Restaurant management
- Mid-level
- Commuter assistance
- Paid parental leave
21h
Guest Relations Officer
Life Star Driving School LLC —Brooklyn Center, MN
- $18 an hour
- Full-time
- Computer literacy
- Hotel
- Bachelor's degree
- Paid time off
- 401(k) matching
Quick Apply

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Assistant Restaurant General Manager

Roma's Italian Eatery
Owatonna, MN

Quick Apply

Job Details

Full-time
$50,000 - $60,000 a year
9 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Pet insurance

Qualifications

Wine knowledge
Team leadership
Coaching
English
Team development
Team training
Staff development

Full Job Description

BENEFITS

Medical
Dental
Vision
Pet Insurance
Employer paid Life/LTD
Fully vested 401k
Employee Assistance Program
PTO

POSITION OVERVIEW

The Assistant Restaurant General Manager is responsible for assisting in managing and executing successful F&B operations in the restaurant. They will assist in planning and overseeing the daily operations of the restaurant and bar to achieve the highest level of guest satisfaction and profitability. The Assistant Restaurant General Manager will work alongside the other F&B leaders to ensure the entire guest experience is seamless.

DUTIES AND RESPONSIBILITIES

Supervise and ensure the overall success of the restaurant and bar.
Support and assist restaurant supervisors and hourly associates.
Maximize guest satisfaction by spending time on the restaurant floor, speaking to guests and staff, and taking ownership of the space.
Analyze and correct, when necessary, associate engagement with the guests and standard operating procedures.
Be familiar with all services/features and local attractions/activities to respond to guest inquiries accurately.
Maintain complete knowledge of equipment and use only as intended.
Maintain positive guest relations at all times and resolve all guest complaints, ensuring guest satisfaction.
Maintain complete knowledge of all menu items, liquor brands, beer brands, and non-alcoholic selections available in the assigned outlet.
Maintain complete knowledge of the particular characteristics and description of every wine and champagne on the wine list.
Maintain complete knowledge of designated glassware and garnishes for each drink.
Maintain complete knowledge of table/seat/station numbers, proper table set-ups, room capacity, hours of operation, menus, price range, and dress code of assigned outlet.
Assist in developing an operating strategy that is aligned with the Company’s business strategy.
Assist in updating the food & beverage menus within the parameters of the guiding principles and operating plan.
In conjunction with the Restaurant General Manager, coordinate with the sales team and group meeting planners to understand and achieve their specific group requirements with the services and facilities offered.
Assist in managing all restaurant F&B inventories weekly and monthly to confirm appropriate handling procedures and within-budget expenses and cost metrics.
Oversee and create associate schedules and make any necessary changes per business demands and budget.
Ensure maximum revenue is achieved from all sales opportunities.
When needed, participate and contribute to marketing meetings for creative opportunities and events.
Assist in executing creative programming within the operating strategy and brand pillars.
In conjunction with the Restaurant General Manager, work with the property and corporate leadership team to effectively increase Guest Satisfaction and highlight areas of concern.
Participate in P&L reviews and the budgeting process for all areas of responsibility.
Participate in departmental meetings and continually communicate a clear and consistent message regarding the departmental goals to produce the desired results.
Ensure all associates have proper supplies, equipment, and uniforms.
In conjunction with the Restaurant General Manager, recruit, interview, hire, and train food & beverage associates.
Conduct performance evaluations and discipline staff when needed.
Maintain a professional and personable appearance at all times, according to Wischermann standards.
Successfully achieve Wischermann’s core values of ownership, innovation, craft, respect, and community.
Primary duty will be managing the business and their department. They will regularly direct the work of two or more associates and have the authority to hire and terminate.
All other duties as requested.

QUALIFICATIONS

Previous experience in a similar role in a luxury hospitality operation or restaurant.
Beverage certification preferred.
Previous experience with MICROS POS preferred.
Must have supervisory, coaching, and staff development experience.
Requires the ability to taste alcohol during trainings and new menu updates.
TIPS training certification required within 30 days of hire date.
Good reading, writing, and oral proficiency in the English language.
Flexibility to work a varied schedule, which may include weekends and holidays.
Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance.
Ability to stand and walk for entire shift.
Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.

We are an equal opportunity employer and consider all qualified applicants without regard to legally protected characteristics. Employment decisions are made based on qualifications, merit, and business need. Reasonable accommodation(s) may be provided through the interactive process to enable qualified applicants and associates to perform the essential functions of the position.

Offers of employment are contingent upon the successful completion of a background check, and we participate in E-Verify to confirm employment eligibility.

Quick Apply

Refine Your Search

guest relations jobs in minnesota

Assistant Restaurant General Manager

Guest Service Representative

Restaurant Server (Full Time)

Front Desk Agent

Associate Manager of Visitor Management & Valet Operations - Mayo Clinic

Senior Manager

Pit Supervisor

Breakfast Attendant

General Manager

Service Runner-West End Lincoln

General Manager

Restaurant Manager - Hourly rate Plus Tips

Service Runner-Inver Grove Mazda

General Manager

Restaurant General Manager

General Manager

Assistant Frozen Dairy Department Manager

Back of House Team Member

Restaurant Shift Manager

Guest Relations Officer

I want to receive the latest job alert for guest relations in minnesota

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