Top 108 Helpdesk technician Jobs in Minnesota

IT Desktop Support
Axiom Technologies —Shakopee, MN
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Help Desk Technician Tier I (Hybrid opportunity)
Arvig —Minnesota
- $20.53 - $22.71 an hour
- Rotating weekends
- Remote
- Windows
- Residential
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
3d
PC Support Technician
City of Rochester, MN —Rochester, MN
- $32.94 - $40.62 an hour
- Full-time
- Computer Science
- Mid-level
- Office
IT Help Desk Support Technician
AvarTec —Coon Rapids, MN
- Full-time
- Clean driving record
- English
- Mid-level
- Opportunities for advancement
- Flexible schedule
Desktop Support & Service Desk Technician
Northfield Hospital & Clinics —Northfield, MN
- $57,699.20 - $81,452.80 a year
- Full-time
- Hospital
- HIPAA
- Mid-level
- Free parking
- AD&D insurance
11d
IT Support Technician-Level 2
AvarTec —Coon Rapids, MN
- Full-time
- Clean driving record
- English
- Mid-level
- Work from home
- Opportunities for advancement
Help Desk & Desktop Support Technician (1099 Independent Contractor)
North Star Vascular & Interventional —Minneapolis, MN
- $30 - $33 an hour
- Contract
- Hybrid work
- Medical office experience
- HIPAA
- Mid-level
Quick Apply
End User Support Technician
Marmon Foodservice Technologies, Inc. —Brooklyn Park, MN
- $55,000 - $65,000 a year
- Weekends as needed
- Azure
- Research
- Office
- Paid holidays
- Dental insurance
Quick Apply
Desktop Support Engineer (Dispatch /Part-Time) – Shakopee, Minnesota
Axiom Technologies —Shakopee, MN
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
COMPUTER SUPPORT TECH (MN) - 2ND SHIFT
Keytronic —Oakdale, MN
- $54,453 - $70,000 a year
- Full-time
- Spanish
- Computer Science
- Word processing
- Wellness program
- Disability insurance
Quick Apply
Electronic Technician
State of Minnesota - Transportation Dept —Marshall, MN
- $24.02 - $33.86 an hour
- Online Application
- Background check
- Mid-level
- US work authorization
- Paid parental leave
- Paid holidays
Desktop Support Technician
Ovation Workplace Services Inc —Minneapolis, MN
- $35,000 - $47,000 a year
- Weekends as needed
- Computer Science
- Office
- Master's degree
Quick Apply
IT Support Specialist Tier II
AIIStar Construction —Eden Prairie, MN
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Residential
- In-person
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Duluth Technology Systems —Duluth, MN
- $20 - $25 an hour
- Overtime
- Background check
- Microsoft Outlook
- Windows
- Mileage reimbursement
- Paid holidays
2d
Field Service Technician - Duluth, MN
GLORY —Minnesota
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Computer literacy
- Basic math
- Paid parental leave
- AD&D insurance
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Mankato, MN
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Owatonna, MN
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Sheet Metal Fabrication Manufacturing Maintenance Supervisor
Nystrom, Inc. —Minneapolis, MN
- $75,000 - $87,000 a year
- Full-time
- High school diploma or GED
- Supervising experience
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
7d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Willmar, MN
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Woodbury, MN
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

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helpdesk technician jobs near minnesota

IT Desktop Support

Axiom Technologies -
Shakopee, MN

Apply Now

Job Details

Part-time

Qualifications

Microsoft Exchange
Windows
Microsoft Office
Email configuration (technical support)
Desktop (troubleshooting support)
macOS
IP networking
Desktop administration
Ticketing system technical support

Full Job Description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.

Key Responsibilities:
Technical Support:

Provide on-site and remote support for desktops, laptops, printers, mobile devices, and related hardware/software.
Troubleshoot and resolve issues related to Windows, macOS, Office 365, networking, VPN, and other business-critical applications.
Assist with system setups, hardware deployment, and software installations.
Perform password resets, account unlocks, and basic user account administration.
Maintain documentation of technical procedures and known issues.

Dispatch & Coordination:

Monitor incoming support tickets and assign them based on priority, issue type, location, and technician availability.
Act as the central coordinator for all Desktop Support operations—ensuring efficient resource allocation.
Follow up on open tickets to ensure resolution and customer satisfaction.
Escalate complex or high-priority issues to senior engineers or other IT teams as needed.
Track SLA compliance and keep stakeholders informed of ticket status and updates.
Create shift handover reports and maintain accurate logs of ongoing issues.

Requirements:
Education & Experience:

Associate or Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
1-2 years of hands-on experience in a desktop support or helpdesk environment.
Experience with dispatching or coordinating IT support is a strong plus.

Technical Skills:

Proficiency in supporting Windows and Mac OS environments.
Familiarity with Microsoft Active Directory, Exchange, and Office 365.
Experience with ITSM tools (e.g., ServiceNow, Jira, Remedy, Zendesk).
Understanding of networking basics (TCP/IP, DNS, DHCP, VPN).

Preferred Certifications:

CompTIA A+, Network+, or Security+
Microsoft Certified: Modern Desktop Administrator Associate
ITIL Foundation (for process-oriented environments)

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

Refine Your Search

helpdesk technician jobs in minnesota

IT Desktop Support

Help Desk Technician Tier I (Hybrid opportunity)

PC Support Technician

IT Help Desk Support Technician

Desktop Support & Service Desk Technician

IT Support Technician-Level 2

Help Desk & Desktop Support Technician (1099 Independent Contractor)

End User Support Technician

Desktop Support Engineer (Dispatch /Part-Time) – Shakopee, Minnesota

COMPUTER SUPPORT TECH (MN) - 2ND SHIFT

Electronic Technician

Desktop Support Technician

IT Support Specialist Tier II

IT Support Specialist

Field Service Technician - Duluth, MN

Now Hiring IT and Telecom Field Technicians

Now Hiring IT and Telecom Field Technicians

Sheet Metal Fabrication Manufacturing Maintenance Supervisor

Now Hiring IT and Telecom Field Technicians

Now Hiring IT and Telecom Field Technicians

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