Top 446 Information technology Jobs in Minnesota

Service Desk Support Analyst
Expleo —Saint Paul, MN
- $67,000 - $73,000 a year
- Contract
- Remote
- Mid-level
- Windows
- High school diploma or GED
- Health savings account
- Paid holidays
2d
Technical Support Specialist
Boston Scientific —Arden Hills, MN
- $51,000 - $96,900 a year
- Computer literacy
- Neurology
- Mentoring
Desktop Support Administrator
Teleflex —Plymouth, MN
- $79,400 - $119,100 a year
- Overtime
- Spanish
- Azure
- 5 years
- Disability insurance
- Health insurance
IT Service Desk Support Specialist
RAYUS Radiology —Saint Louis Park, MN
- $20.70 - $28.44 an hour
- Part-time
- Remote
- Computer Science
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
11d
IT Tech I
Mounds View Public Schools —Shoreview, MN
- $27.01 - $36.46 an hour
- Full-time
- Analysis skills
- Entry level
- Dental insurance
12d
Director of Technical Services
AVSi —Minneapolis, MN
- $85,000 - $115,000 a year
- Full-time
- Hospitality
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Cyber Zscaler Network Security Engineer / Senior Consultant, Strategy, Growth, and Transformation
Deloitte —Minneapolis, MN
- $105,400 - $207,800 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
Support / Systems Engineer
Uptime Legal Systems —Eden Prairie, MN
- Up to $55,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Electrical Technical Support Specialist
SJE —Detroit Lakes, MN
- $21 - $24 an hour
- Online Application
- Office
- Residential
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
11d
Field Tech Manager
NTT DATA Services, LLC —Minneapolis, MN
- $87,000 - $109,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health savings account
- AD&D insurance
Hybrid Desktop Support Analyst
Helion Technologies Inc —Rochester, MN
- $20 - $26 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- Travel
- Paid training
- Mileage reimbursement
Quick Apply
Senior IT Manufacturing Analyst
McNeilus —Dodge Center, MN
- $92,600 - $154,400 a year
- Full-time
- Computer Science
- Inventory management
- Office
IT Manager
Lake Superior Community Health Center —Duluth, MN
- $70,000 - $84,700 a year
- Full-time
- Word processing
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
4d
Help Desk / Level 1 Technical Support Specialist
Insperity —Minnesota
- $18 - $25 an hour
- Computer science
- Computer Science
- Office
- Paid holidays
- Health insurance
Desktop Support
Ledgent Technology —Chanhassen, MN
- $18 - $24 an hour
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
4d
IT Platform Owner - Microsoft 365
Robert Half —Minneapolis, MN
- $98,300 - $172,000 a year
- 7 years
- Computer Science
- US work authorization
- Disability insurance
- Dental insurance
Quick Apply
Field Technician
Compucom Staffing —Saint Louis Park, MN
- $22.50 - $24.25 an hour
- Mid-level
- US work authorization
- Fair chance
- Paid parental leave
- Health savings account
Quick Apply
$22hr Call Center/Help Desk 1st shift
Masterson Staffing —Maple Grove, MN
- From $22 an hour
- Full-time
- Background check
- In-person
- Entry level
Quick Apply
Manager, Application Development- Specification Management
Cargill —Wayzata, MN
- $120,000 - $145,000 a year
- Office
- Mentoring
- Contracts
Tech Service Specialist 2
DIRECTV —Oakdale, MN
- $79,800 - $119,700 a year
- Overtime
- Background check
- Azure
- Pass drug screening
- Work from home
2d

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Service Desk Support Analyst

Expleo -
Saint Paul, MN

Apply Now

Job Details

Contract
$67,000 - $73,000 a year
2 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Overview:

Location: Fully Remote (St. Paul, MN)

Employment Type: Full-Time

Are you passionate about technology and enjoy helping people solve technical challenges? Trissential is hiring a Service Desk Support Analyst to join our client's team and provide exceptional technical support to end users. This is a fantastic opportunity to build your IT career, gain experience across a wide range of technologies, and make a direct impact on the employee experience through outstanding customer service.

What's In It for You?

Make an Impact Every Day – Be the first point of contact for users and help keep critical business operations running smoothly
Build Your IT Career – Gain hands-on experience supporting a diverse technology environment, including desktops, laptops, mobile devices, networking, and enterprise tools
Expand Your Technical Knowledge – Develop your troubleshooting, incident management, and customer support skills while working with experienced IT professionals
Collaborative Environment – Work alongside supportive teams dedicated to delivering excellent service and continuous improvement
Remote Flexibility – Enjoy the benefits of a fully remote role while contributing to a high-performing service desk operation
Professional Development – Strengthen your technical expertise and grow your career within a dynamic IT environment

Your Role & Responsibilities

Provide timely, professional, and consistent phone-based IT support to end users
Deliver a high-quality customer experience by resolving incidents and service requests efficiently
Meet established Real-Time Service Objectives (RSOs) and support performance goals
Document incidents, requests, troubleshooting activities, and resolutions accurately within service management tools
Respond to technical issues within defined service level expectations
Troubleshoot hardware, software, mobile device, and connectivity-related issues
Escalate incidents appropriately when advanced support is required
Maintain accurate and up-to-date knowledge base documentation
Follow security protocols and identity verification procedures when assisting users
Identify potential security concerns and escalate according to established processes
Participate in knowledge-sharing and knowledge-transfer activities to improve team effectiveness

Skills & Experience You Should Possess

Experience providing technical support, help desk support, service desk support, or customer-facing IT support
Strong understanding of computer hardware, software, and mobile device technologies
Knowledge of Windows, macOS, and mobile operating systems, including basic configuration and troubleshooting
Understanding of networking fundamentals such as TCP/IP, DNS, DHCP, and VPN technologies
Familiarity with Active Directory, Group Policy, and endpoint security solutions
Ability to diagnose and resolve hardware, software, and connectivity issues effectively
Strong organizational skills with the ability to manage multiple support requests simultaneously
Excellent verbal and written communication skills with a customer-first mindset
Ability to identify recurring issues and contribute to root cause analysis and process improvements
Ability to adapt to changing technologies, priorities, and business needs

Bonus Points If You Have

Experience working in a high-volume Service Desk or Help Desk environment
Exposure to ITIL best practices, including incident, problem, and asset management processes
Experience using ticketing or IT service management platforms
Familiarity with endpoint management and security administration tools
Experience supporting remote users and distributed workforces
Industry certifications such as CompTIA A+, Network+, ITIL Foundation, or similar

Education & Certifications You Need

High School Diploma or GED with four (4) years of technical support experience
Associate degree may substitute for two (2) years of experience
Bachelor's degree may substitute for four (4) years of experience
Relevant technical certifications are highly desirable and may strengthen your application

What We Offer

At Trissential, we value collaboration, service excellence, and continuous learning. By joining our client's team, you'll have the opportunity to support end users in a fast-paced environment while building valuable technical and professional skills.

Competitive Compensation – You choose the model that works best for you, both with company-sponsored benefits! $67,000–$73,000 annually or $41–$45 per hour. Final compensation is determined based on skill alignment, years of experience, and fair, market-based rates by geography.
Comprehensive Benefits for you and your dependents – Extensive Medical Plans, Dental, Vision, HSA with company contribution, company sponsored Life Insurance and Short / Long term disability insurance, a host of voluntary plans including legal, hospital, accident, pet wellness, and 401k with matching
Paid Holidays and Paid Time Off
Career Development and Advancement – Expleo is a global company in 29 Countries worldwide with a high focus on development
Strong Team Culture – Collaborate with experienced professionals who value precision, performance, and teamwork

Please note: This role is only open to candidates who are authorized to work in the United States

Ready to be part of something exciting? Apply today and take the next step in your IT career as a Service Desk Support Analyst with Trissential!

Apply Now

Refine Your Search

information technology jobs in minnesota

Service Desk Support Analyst

Technical Support Specialist

Desktop Support Administrator

IT Service Desk Support Specialist

IT Tech I

Director of Technical Services

Cyber Zscaler Network Security Engineer / Senior Consultant, Strategy, Growth, and Transformation

Support / Systems Engineer

Electrical Technical Support Specialist

Field Tech Manager

Hybrid Desktop Support Analyst

Senior IT Manufacturing Analyst

IT Manager

Help Desk / Level 1 Technical Support Specialist

Desktop Support

IT Platform Owner - Microsoft 365

Field Technician

$22hr Call Center/Help Desk 1st shift

Manager, Application Development- Specification Management

Tech Service Specialist 2

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