Top 244 Senior service desk Jobs in Minnesota

Help Desk Tech - Level II or III
The Vision Companies —Saint Cloud, MN
- $38 - $70 an hour
- Full-time
- 5 years
- Research
- Office
- Paid holidays
- Health insurance
Quick Apply
Senior Workers Compensation Claims Adjuster
TheBest Claims Solutions —Minneapolis, MN
- $40 - $45 an hour
- Remote
- Mid-level
- 2 years
- Commercial
Permanency Records Specialist / State Program Administrative Senior
State of Minnesota - Children Youth & Families Dept —Saint Paul, MN
- $28.75 - $42.16 an hour
- Online Application
- Hybrid work
- Writing skills
- Mid-level
- Criminal background check
- Paid parental leave
- Paid holidays
7d
Enrollment Coordinator Team Lead - Human Services Program Representative 2
State of Minnesota - Human Services Dept —Saint Paul, MN
- $32.97 - $48.60 an hour
- Online Application
- Hybrid work
- Mid-level
- SQL
- Bachelor's degree
- Paid parental leave
- Paid holidays
4d
Sr. Technology Support Specialist
Bridgewater Bank —Saint Louis Park, MN
- $30.90 - $34.63 an hour
- Hybrid work
- Research
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply
HR Coordinator
Smarte Carte —White Bear Lake, MN
- $65,000 - $70,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Executive Assistant
Marco Technologies —Minnetonka, MN
- $68,633 - $106,381 a year
- Microsoft Outlook
- 5 years
- Office
Resident Services Specialist
Dakota County CDA —Eagan, MN
- $28.18 - $35.22 an hour
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Paid parental leave
- Paid holidays
9d
Senior Manager – IT Service Delivery IBR
Innovative Blood Resources —Saint Paul, MN
- $150,000 - $160,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Buildings Operations Manager / State Prog Admin Manager Sr
State of Minnesota - Natural Resources Dept —Saint Paul, MN
- $44.80 - $64.46 an hour
- Online Application
- Hybrid work
- Background check
- 18 years or older
- Microsoft Excel
- Paid parental leave
- Paid holidays
10d
Associate Director of Visitor and Gallery Experience
Walker Art Center —Minneapolis, MN
- $80,000 - $81,500 a year
- Full-time
- Sales
- Ability to walk for extended periods
- Office
- Paid holidays
- Dental insurance
10d
Appeals Administrative Support Staff - Office and Administrative Specialist Senior
State of Minnesota - Human Services Dept —Saint Paul, MN
- $22.62 - $30.62 an hour
- Online Application
- Microsoft Access
- Word processing
- Mid-level
- Paid parental leave
- Paid holidays
9d
Senior Recruiter
KFI Engineers PC —Saint Paul, MN
- $90,000 - $110,000 a year
- Full-time
- Customer service
- 5 years
- Office
- Health savings account
- AD&D insurance
Quick Apply
Senior Associate, Technology Operations
AllianceBernstein —Minneapolis, MN
- Full-time
- Mid-level
- Mentoring
- 4 years
DEAI Consultant & Accessibility Coordinator
State of Minnesota - Secretary of State —Saint Paul, MN
- $35.30 - $52.35 an hour
- Online Application
- Hybrid work
- Background check
- Experience working with individuals with disabilities
- Bachelor's degree
- Paid parental leave
- Paid holidays
8d
Functional Business Analyst Generalist - State Prog Admin Sr
State of Minnesota - Administration Dept —Saint Paul, MN
- $28.75 - $42.16 an hour
- Online Application
- Hybrid work
- ERP systems
- Continuous improvement
- Criminal background check
- Paid parental leave
- Paid holidays
4d
Data & Analytics Manager, North America
Jellycat —Minneapolis, MN
- $120,000 - $140,000 a year
- Hybrid work
- Office
- Agile
- Training & development
- Health savings account
- Disability insurance
Registration Specialist Senior
Hennepin Healthcare —Minneapolis, MN
- $22.29 - $28.11 an hour
- 8 hour shift
- Acute care
- Bilingual
- Psychiatry
- Disability insurance
- Health insurance
7d
Senior Director of IT Operations
Vivie —Alexandria, MN
- $140,000 - $180,000 a year
- Full-time
- English
- Mentoring
- Contracts
- Paid holidays
- Health insurance
Quick Apply
End User Support Technician
Marmon Foodservice Technologies, Inc. —Brooklyn Park, MN
- $55,000 - $65,000 a year
- Weekends as needed
- Azure
- Research
- Office
- Paid holidays
- Dental insurance
Quick Apply

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Help Desk Tech - Level II or III

The Vision Companies -
Saint Cloud, MN

Quick Apply

Job Details

Full-time
$38 - $70 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Defect resolution root cause analysis
GPO
Team leadership
Technical documentation
Defect analysis
IT policy development
Configuration management
Equipment troubleshooting
Operating system updates
Application deployment
Policy & process development
Patch management
Mentoring
Leading team collaboration initiatives
UEM
Problem management
Desktop administration
Policy Development
Cross-functional communication

Full Job Description

Job Title: Endpoint Engineer (Level II–III)

Status: Full Time

Work Type: Contract

Shift: Monday – Friday | Day Core Hours – In Person Only

Location: St. Cloud, MN

Pay: $38.00–$70.00/hour DOE

About Our Client:
Our client is a respected transportation and logistics company headquartered in St. Cloud, MN, providing nationwide freight solutions with a strong focus on technology, reliability, and customer satisfaction. They foster a professional, team-oriented environment that values innovation, collaboration, and continuous improvement. This is an excellent opportunity to grow your IT career within a well-established organization that invests in both people and technology.

Job Summary

We are seeking an experienced Senior Endpoint Engineer to lead and enhance enterprise endpoint technologies across a growing organization. This role is responsible for the design, implementation, automation, governance, and lifecycle management of workstation technologies while serving as the highest level of technical support for endpoint-related issues. The ideal candidate will have extensive experience with Microsoft Intune, Microsoft Autopilot, Windows endpoint management, application packaging, automation, endpoint security, and process improvement. This individual will also mentor support teams, establish best practices, and help build a scalable, sustainable endpoint management program.

Key Responsibilities

Endpoint Engineering & Application Management

Lead the packaging, testing, deployment, maintenance, and retirement of enterprise applications.
Package and deploy 15–25 applications per quarter, ranging from standard software to complex client/server applications.
Manage application deployments through business analysis, development, testing, user acceptance, production deployment, and retirement.
Develop and maintain deployment standards, documentation, and release procedures.
Ensure application lifecycle processes follow established governance and best practices.

Endpoint Management & Workstation Leadership

Provide technical leadership for workstation capability initiatives and endpoint technologies.
Lead endpoint planning, software intake, release planning, and deployment meetings.
Mentor and train Level I and Level II support teams on endpoint management best practices.
Partner with IT Service Management teams to establish long-term operational ownership.
Develop and maintain endpoint governance, standards, and documentation.

Process Improvement & Automation

Evaluate existing endpoint management processes and implement continuous improvements.
Standardize software intake, release management, patch management, and lifecycle workflows.
Develop automation strategies to reduce repetitive work and improve endpoint reliability.
Implement proactive remediation solutions to minimize recurring support issues.
Create reporting dashboards and monitoring tools to improve visibility into endpoint health and performance.

Endpoint Lifecycle Management

Manage the lifecycle of laptops, monitors, and endpoint hardware.
Develop hardware replacement strategies and future technology roadmaps.
Create governance, documentation, and operational procedures for endpoint lifecycle management.
Research and implement endpoint standardization initiatives to improve supportability and efficiency.
Collaborate with stakeholders on hardware planning and budgeting.

Endpoint Provisioning & Modern Device Management

Administer and improve Microsoft Intune and Microsoft Autopilot deployment processes.
Manage endpoint provisioning, configuration, compliance, and device onboarding.
Maintain synchronization between cloud-based and on-premises endpoint management solutions.
Improve provisioning workflows to enhance the end-user experience.

Patch Management & Security

Develop and maintain enterprise workstation patch management processes.
Coordinate testing, approval, and deployment of Windows updates and endpoint patches.
Partner with cybersecurity teams to implement security controls and endpoint protection initiatives.
Monitor endpoint compliance and security posture.
Support CMMC and other security compliance initiatives.
Assist with security audits, reporting, and remediation activities.

Technical Leadership

Serve as the primary Level III escalation resource for complex endpoint issues.
Troubleshoot advanced hardware, software, deployment, and configuration challenges.
Perform root cause analysis and implement long-term corrective actions.
Deliver technical training, workshops, and knowledge transfer sessions.
Promote continuous improvement and technical growth throughout the IT support organization.

Qualifications

5+ years of experience in Endpoint Engineering, Endpoint Administration, Workplace Technology, or a related role.
Advanced experience with:
Microsoft Intune
Microsoft Autopilot
Microsoft Endpoint Manager
Windows 10/11 Enterprise
Application packaging and software deployment
Software lifecycle management
Group Policy and endpoint configuration management
Enterprise patch management
Experience developing endpoint governance, operational standards, and documentation.
Strong troubleshooting, analytical, and root cause analysis skills.
Experience supporting cybersecurity initiatives and endpoint compliance.
Excellent communication, leadership, and mentoring skills.
Ability to lead technical discussions, process improvements, and cross-functional projects.

Preferred Qualifications

Experience with CMMC, NIST, CIS, or similar cybersecurity frameworks.
PowerShell scripting and endpoint automation experience.
Experience with CMDB, ITSM, and enterprise change management platforms.
Knowledge of enterprise software packaging and deployment methodologies.
Experience designing endpoint lifecycle and asset management programs.
Microsoft Endpoint or Azure certifications preferred.

Working Conditions

Office-based environment with occasional travel between company locations as needed.
Ability to lift and move computer equipment up to 40 pounds.
Occasional after-hours support for maintenance windows, upgrades, or critical incidents.
May participate in an on-call rotation based on business needs.

About Us

At The Vision Companies, we go beyond matching skills to job descriptions. We advocate for you, ensuring a win-win for both candidates and clients by finding the right fit, not just any fit. Our personalized approach, grounded in core values, means we carefully select opportunities that align with your goals. We support you every step of the way and follow up to ensure satisfaction, treating each person as a valued individual.

Benefits

Competitive pay based on experience
Medical, dental, and vision insurance
401(k) with company match
Paid time off and paid holidays
Professional development and certification opportunities
Employee assistance program
Collaborative and team-oriented work environment
Opportunities for advancement

#Office1

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Refine Your Search

senior service desk jobs in minnesota

Help Desk Tech - Level II or III

Senior Workers Compensation Claims Adjuster

Permanency Records Specialist / State Program Administrative Senior

Enrollment Coordinator Team Lead - Human Services Program Representative 2

Sr. Technology Support Specialist

HR Coordinator

Executive Assistant

Resident Services Specialist

Senior Manager – IT Service Delivery IBR

Buildings Operations Manager / State Prog Admin Manager Sr

Associate Director of Visitor and Gallery Experience

Appeals Administrative Support Staff - Office and Administrative Specialist Senior

Senior Recruiter

Senior Associate, Technology Operations

DEAI Consultant & Accessibility Coordinator

Functional Business Analyst Generalist - State Prog Admin Sr

Data & Analytics Manager, North America

Registration Specialist Senior

Senior Director of IT Operations

End User Support Technician

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