Top 4 Help desk support Jobs in Minot, Nd

IT Technician
Ryan Family Dealerships —Minot, ND
- Full-time
- Dealership
- High school diploma or GED
- Travel
- Paid holidays
- Health insurance
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IT Technician
Ryan Family Dealerships —Minot, ND
Provide technical support in response to phone calls, direct requests, ticket requests, and e-mails. Assist with managing inventory of equipment and materials;…
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IDOS Aerospace Professionals
Guidehouse Inc. —Minot, ND
Core competencies span acquisition and program management; systems engineering and integration (including MBSE, T&E, and configuration control); digital…
$80,000 - $133,000 a year

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
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Product Specialist
Health Care Logistics —Grove City, OH
2+ years of experience in a customer-facing product support, implementation, technical account management, or help desk role — or equivalent experience in a…
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IT Technician

Ryan Family Dealerships -
Minot, ND

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Printer (troubleshooting support)
High school diploma or GED
Computer hardware
Computer networking

Full Job Description

IT Technician

Ryan Family Dealerships

The IT Technician will be responsible for assisting in maintenance of Ryan Family Dealerships (RFD) computer systems and other technologies within our business setting. The duties include responding to Help Desk tickets from company employees, triaging these issues and bringing swift and complete resolution to the problem. Assisting in managing IT assets and inventory for all six facilities within the organization, including installation, maintenance, and assistance with equipment, software, and technical issues.

REQUIREMENT FOR POSITION:

A working knowledge of computers, printers, networks, and servers is required
High school diploma or GED
AT THE MINIMUM 1 to 2 years of experience related to the duties and responsibilities specified. (A college degree can be substituted for years of experience.)
Candidates for this position should be mature, self-starting, and highly motivated.
Excellent problem-solving and critical thinking skills
Good organization, time management and prioritization skills

WHAT WE OFFER:

Competitive Compensation
Paid Medical
Dental, Vision, Life Insurance Options
Paid Vacation/Holiday/Sick
401(K)
GREAT work environment

JOB DESCRIPTION:

Performs basic problem solving and assistance on various software applications and hardware systems for the dealership.
Performs routine technical assistance and maintenance duties.
Monitor and respond quickly and effectively to requests received through the dealership’s help desk.
Provide technical support in response to phone calls, direct requests, ticket requests, and e-mails. Including directing the issue to the appropriate staff for help if needed.
Follow-up and update status and information pertaining to help desk tickets.

Provide individual instruction and/or training to users on new or updated technologies.
Assist with managing inventory of equipment and materials; perform data entry and maintenance of records such as, but not limited to, project documents, user instructions, general reports and/or systems errors.
Continually educate yourself with respect to technology, equipment, applicable laws, regulations, standards and/or systems
Some travel between sites is required
Perform other duties as assigned.

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IT Technician

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