Top 284 help desk Jobs in miramar fl

Technical Product Support Technician – Plumbing & Bath Fixtures
SW CORP —Miami, FL
- $20 an hour
- Full-time
- Background check
- Spanish
- English
Quick Apply
2d
Service Desk Lead - Enterprise IT
Inktel Contact Center Solutions —Doral, FL
- $70,000 - $80,000 a year
- Full-time
- 7 years
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Inside Sales/Tech Support Representative (fixed salary)
TELE RADIO AMERICA LLC —Davie, FL
- $40,000 - $60,000 a year
- Full-time
- Spanish
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
IT Specialist
The Computer GuyZ —Coral Springs, FL
- $15 - $20 an hour
- Full-time
- Background check
- Software troubleshooting
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Technician – Experience-Skills Over Degree (Degree Not Required)
THE YACHT CLUB AT AVENTURA —Miami, FL
- $20 an hour
- Full-time
- Spanish
- English
- Office
- Paid holidays
Quick Apply
Part Time Onsite IT Support
Miles IT —Miami, FL
- $30 an hour
- Part-time
- Windows
- In-person
- 1 year
- Flexible schedule
Senior / Level 2 Helpdesk Engineer
IT In Motion —Davie, FL
- $60,000 - $72,000 a year
- Full-time
- Windows
- Driver's License
- Mentoring
- Mileage reimbursement
- Paid holidays
Quick Apply
2d
Network Support Technician
Inserso Corporation —Miami, FL
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Travel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
Ovation Workplace Services —Coral Springs, FL
- $35,000 - $49,000 a year
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
23h
Help Desk Tier III
Unison Information Technology —Doral, FL
- $19 - $21 an hour
- Full-time
- Azure
- 5 years
- Windows
- Paid time off
- Opportunities for advancement
Quick Apply
Helpdesk Support
VITAS Healthcare —Miramar, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
Customer Support I, Customs Compliance
Magaya Corporation —Miami, FL
- $19 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
5d
Technician, IT Concierge
Breezeline —Miramar, FL
- Full-time
- Google Workspace
- Mid-level
- Analysis skills
- On-the-job training
6d
Service Desk
Planet Fitness —North Miami Beach, FL
- $13 - $14 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Maintenance
- 401(k) matching
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Help Desk Support Engineer
Booz Allen —Doral, FL
- $86,800 - $198,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Flexible spending account
IT Support
Luzete Solutions —Miami, FL
- $3,400 - $5,400 a month
- Full-time
- Hybrid work
- Windows
- In-person
- Entry level
- Paid training
- Paid holidays
Quick Apply
14d
IT Field Technician & Helpdesk Administrator
Miami Country Day School —Miami, FL
- Mid-level
- Office
- 3 years
Help Desk Analyst (Fort Lauderdale, FL)
World Travel Holdings Inc —Fort Lauderdale, FL
- $24 - $26 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Disability insurance
IT Technician
Madaverte Solutions —Miami, FL
- $4,100 - $5,100 a month
- Full-time
- Hybrid work
- Google Workspace
- Windows
- In-person
- Paid training
- Opportunities for advancement
Quick Apply
14d
IT Support Agent
WheelHouse IT —Fort Lauderdale, FL
- $15 - $16 an hour
- Weekends as needed
- Office
- Microsoft Office
- QuickBooks
- Disability insurance
- Health insurance
Quick Apply

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help desk jobs near miramar fl

Technical Product Support Technician – Plumbing & Bath Fixtures

SW CORP -
Miami, FL

Quick Apply

Job Details

Full-time
$20 an hour
2 days ago

Qualifications

Spanish
Phone communication
English
Zendesk
Attention to detail
Microsoft Teams
Customer service knowledge base
In-home experience
Productivity software
Video conferencing systems operation
Ticketing system technical support
Client interaction via phone calls

Full Job Description

ANZZI | Bathroom & Kitchen Products Full-Time | On-Site | Monday–Friday, 9:00 AM – 5:00 PM

About ANZZI

ANZZI is a manufacturer of premium bathroom, kitchen, and home fixtures, from freestanding soaking tubs and walk-in tubs to shower systems, faucets, toilets, tankless water heaters, and more. We take pride in delivering luxury-quality products directly to our customers, and our support team is a key part of that experience.

Role Overview

We're looking for a friendly, sharp, and solutions-driven Technical Support Technician to join our on-site team. In this role, you'll be the go-to resource for customers and dealers who need hands-on help troubleshooting our products. You will be handling everything from installation questions to warranty and parts inquiries. You'll work across phone, email, and our ticketing system to deliver a consistently excellent support experience.

What You'll Do

· Handle inbound and outbound customer calls via the phone system with professionalism and a positive, customer-first attitude

· Manage and resolve support tickets in Zendesk, ensuring timely follow-up and accurate documentation

· Troubleshoot technical issues related to ANZZI involving plumbing connections, installation setup, electrical components, water flow, drainage, and mechanical functionality

· Escalate complex product or warranty cases appropriately while maintaining ownership of the customer relationship

· Collaborate with internal teams via Microsoft Teams to coordinate resolutions

· Assist with parts identification, installation guidance, and warranty claim processes

· Maintain up-to-date knowledge of ANZZI's product catalog and any new releases

What We're Looking For / Requirements

· Bilingual: fluent in both English and Spanish (written and spoken) is required

· 1–3 years of experience in a technical support, customer service, or home improvement/plumbing-related role

· Comfortable working with Zendesk (or a similar ticketing platform), Microsoft Teams, and standard office tools

· A natural communicator: warm, patient, and clear on the phone

· Ability to understand product manuals, spec sheets, and installation guides and translate them into plain language for customers

· Detail-oriented and organized, with the ability to manage multiple open tickets simultaneously

· Experience with or interest in plumbing, bathroom, or kitchen fixtures is a strong plus

· Must be able to work on-site Monday through Friday, 9:00 AM – 5:00 PM

Nice to Have

· Prior experience with Intermedia or similar VoIP phone systems

· Familiarity with warranty or parts fulfillment processes

· Plumbing experience

· Background in home improvement, construction, or related trades

What Success Looks Like

· Timely and accurate resolution of escalated technical cases

· High customer satisfaction (CSAT) and strong communication quality

· Reduced returns through effective troubleshooting and customer guidance

· Clear and consistent documentation of issues and resolutions

· Contribution to improved internal processes and knowledge base

Pay: $20.00 per hour

Application Question(s):

Do you have experience with plumbing fixtures, appliances, or product installation?
Do you have hands-on troubleshooting experience with mechanical or electrical products?
This is NOT an IT/software support role. Do you have experience supporting physical products?
Are you bilingual in English and Spanish?

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in miramar fl

Technical Product Support Technician – Plumbing & Bath Fixtures

Service Desk Lead - Enterprise IT

Inside Sales/Tech Support Representative (fixed salary)

IT Specialist

IT Technician – Experience-Skills Over Degree (Degree Not Required)

Part Time Onsite IT Support

Senior / Level 2 Helpdesk Engineer

Network Support Technician

Desktop Support Technician

Help Desk Tier III

Helpdesk Support

Customer Support I, Customs Compliance

Technician, IT Concierge

Service Desk

Help Desk Support Engineer

IT Support

IT Field Technician & Helpdesk Administrator

Help Desk Analyst (Fort Lauderdale, FL)

IT Technician

IT Support Agent

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