Top 104 Remote work from home customer service Jobs in Missouri

Patient Support Center Representative
Optum —Maryland Heights, MO
- $16 - $29 an hour
- 8 hour shift
- Remote
- 18 years or older
- Spanish
- Pass drug screening
- Paid training
- On-the-job training
2d
Customer Care Representative - WFH Missouri
Medical Transportation Management (MTM, Inc.) —Missouri
- $15.75 an hour
- Full-time
- Remote
- Computer literacy
- Typing
- Entry level
- Wellness program
- Continuing education credits
Quick Apply
Patient Activation Specialist
Cadence Health —St. Louis, MO
- $23 - $24 an hour
- Monday to Friday
- Remote
- Writing skills
- Mid-level
- 2 years
- Paid parental leave
- Health insurance
Quick Apply
9d
Work from Home Inbound Customer Service (State of Missouri)
Colony Brands, Inc. —Missouri
- Temporary
- Remote
- Computer literacy
- Typing
- Entry level
- Paid training
- Paid holidays
Client Success Representative (Remote)
Demand.com —Kansas City, MO
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Remote Customer Service Associate, Temporary
Encoura —Kansas City, MO
- $12.50 an hour
- Temporary
- Remote
- 18 years or older
- English
- High school diploma or GED
- Paid training
Quick Apply
2d
Customer Care Representative
Unity Village —Lees Summit, MO
- $18.45 an hour
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
Remote Account Representative
BCA Financial Services —St. Louis, MO
- $17 an hour
- Full-time
- Remote
- 1 year
- Medical terminology
- Communication skills
- Paid holidays
- Health insurance
8d
Homeowner's insurance customer service specialist
Volaris Insurance Group —Kansas City, MO
- $16 - $18 an hour
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
- Paid training
- Disability insurance
Quick Apply
1d
Customer Experience Specialist
Quince —Kansas City, MO
- $23 an hour
- Remote
- Background check
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
5d
CUSTOMER SERVICE ASSOCIATE
GRADE POTENTIAL, LLC —Jefferson City, MO
- $35,000 - $55,000 a year
- Overtime
- Remote
- 11+ years
- Financial services
- Entry level
- Paid holidays
- Health insurance
Inbound Contact Representative
Centerwell —Missouri
- $38,000 - $45,800 a year
- Full-time
- Remote
- Spanish
- Computer literacy
- Mid-level
- Paid parental leave
- Paid holidays
9d
Customer Service Associate
Safe Haven Security —Kansas City, MO
- Remote
- High school diploma or GED
- Organizational skills
- 2 years
- Paid training
- Paid holidays
Quick Apply
Fraud Support Call Center Representative (CCC)
Jack Henry —Monett, MO
- $34,320 - $37,500 a year
- Weekends as needed
- Remote
- Data entry
- In-person
- 1 year
5d
Client Experience Associate
AnywhereWorks —Missouri
- From $16 an hour
- Full-time
- Remote
- Background check
- Spanish
- Computer literacy
Quick Apply
Contact Center Navigator (Internal Only)
Unity Village —Lees Summit, MO
- $20 an hour
- Remote
- Microsoft Outlook
- Computer literacy
- Ability to climb stairs
- Work from home
Quick Apply
Care Management Support Coordinator III (NICU)
Centene —Missouri
- $20.39 - $34.71 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Fair chance
- Paid holidays
- Health insurance
4d
Client Experience Associate - Missouri
AnywhereWorks —Missouri
- $16 an hour
- Full-time
- Remote
- Background check
- Spanish
- Computer literacy
Quick Apply
Telephonic Health Services Coordinator
Advanced Monitored Caregiving Inc. —Jefferson City, MO
- $19 - $20 an hour
- Full-time
- Remote
- Mid-level
- Communication skills
- Under 1 year
iPay Call Center Representative (CCC)
Jack Henry —Monett, MO
- $34,320 - $37,500 a year
- 8 hour shift
- Remote
- Research
- In-person
- 1 year
- Work from home

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Patient Support Center Representative

Optum -
Maryland Heights, MO

Apply Now

Job Details

Full-time
$16 - $29 an hour
2 days ago

Benefits

Paid training
On-the-job training

Qualifications

Live chat
Confidential information handling
Texting/chatbox tools
Collaborative technology platforms
Microsoft Teams
Typing
Video conferences (communication methods)
Video conferencing systems operation

Full Job Description

This position is Remote in Eastern, Central, OR Mountain Time Zones. You will have the flexibility to work remotely* as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full-time (40 hours / week), Monday-Friday Employees are required to work any of our 8-hour shift schedules during our normal business hours 7:00am-7:00pm Pacific (Department is 24 / 7). It may be necessary, given the business need, to work year - round, occasional overtime, weekends, and holidays.

We offer 5 weeks of paid on-the-job training. The hours of training will be 8:00 AM - 4:30 PM PST.

Primary Responsibilities:

Meet the performance goals established for the position in the areas of patient satisfaction, accuracy, quality, and attendance.
Meet department standards to adherence metric.
Adherence metric is evaluated daily.
Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to superior customer service, including quality, care, and concern with every internal and external customer.
Multi - task utilizing double monitors for data entry, phone etiquette, and use of resources while maintaining proper guidelines.
Provides services to internal and external customers involving the exchange of complex and sensitive information while acting as patient advocate.
Assists other Patient Support Center Representatives and Supervisors with daily paperwork load as needed to resolve and / or document patient issues.
Recognizes financial, medical, and legal risks based on data collected during customer interactions and follows appropriate procedures.
Utilizes Optum systems to resolve customer needs such as appointments, authorizations, claims, invoices, eligibility, benefits, appeals, TARs.
Translates oral information into concise and accurate written documentation per guidelines.
Assists new or potential members in the choice of PCP and supplies general information about medical group.
Pages clinicians and assists Telehealth Nurses as necessary (e.g., arranging DME, transportation and HH).
Data enters PCP changes into the system and processes paperwork as necessary.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED OR equivalent experience
Must be 18 years of age OR older
2+ years of experience working in a customer service - based role
Ability and proficiency with using Microsoft suite and other systems to include navigating multiple chat channels within Microsoft Teams
Ability to type at the speed of 40+ WPM
Ability to work any of our full time (40 hours / week) Monday-Friday, 8-hour shift schedules during our normal business hours 7:00am-7:00pm Pacific (Department is 24 / 7), including the flexibility to work year - round, occasional overtime, weekends, and holidays based on business need

Preferred Qualifications:

1+ years of experience with working in a healthcare setting
1+ years of experience in a call center environment
Experience working in a virtual environment
Experience in working with multiple computer screens while speaking to customers
Bilingual Fluency in English and Spanish

Telecommuting Requirements:

Reside within Eastern, Central, OR Mountain Time Zones
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO

Apply Now

Refine Your Search

remote work from home customer service jobs in missouri

Patient Support Center Representative

Customer Care Representative - WFH Missouri

Patient Activation Specialist

Work from Home Inbound Customer Service (State of Missouri)

Client Success Representative (Remote)

Remote Customer Service Associate, Temporary

Customer Care Representative

Remote Account Representative

Homeowner's insurance customer service specialist

Customer Experience Specialist

CUSTOMER SERVICE ASSOCIATE

Inbound Contact Representative

Customer Service Associate

Fraud Support Call Center Representative (CCC)

Client Experience Associate

Contact Center Navigator (Internal Only)

Care Management Support Coordinator III (NICU)

Client Experience Associate - Missouri

Telephonic Health Services Coordinator

iPay Call Center Representative (CCC)

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