Top 29 Guest service agent Jobs in Mobile, Al

Guest Service Rep
Dreamscape Hospitality —Mobile, AL
- $16 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
MOBILE LA QUINTA INN —Mobile, AL
- Full-time
- Hotel
- Entry level
- Paid training
- Health insurance
Quick Apply
Night Auditor
HAMPTON INN TILLMAN'S CORNER —Mobile, AL
- Full-time
- Hotel
- Entry level
- Paid training
- Health insurance
Quick Apply
Front Desk Agent
DOWNTOWN MOBILE QUALITY INN —Mobile, AL
- Full-time
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
SHREE NARAYAN HOSPITALITY LLC —Mobile, AL
- Part-time
- Computer literacy
- Basic math
- Hotel
- Flexible schedule
Quick Apply
Front Desk Agent
Springhill Suites Mobile West —Mobile, AL
- Full-time
- Hotel
- High school diploma or GED
- Accounting
Front Desk Agent
Hilton Garden Inn Mobile West —Mobile, AL
- $11 an hour
- Part-time
- Sales
- Hotel
- Front desk
Quick Apply
Part time Front desk agent
Springhill Suites Mobile West —Mobile, AL
- $14 - $16 an hour
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Guest Service Representative
MOBILE HOME 2 SUITES —Mobile, AL
- Full-time
- Hotel
- Entry level
- Paid training
- Health insurance
Quick Apply
Front Desk Agent
SHREE KRISHNA HOSPITALITY LLC —Mobile, AL
- Part-time
- Computer literacy
- Basic math
- Hotel
- Flexible schedule
Quick Apply
Front Desk Agent
A & R Hospitality —Mobile, AL
- Hotel
- Entry level
- Paid training
- Health insurance
Guest Service Representative
A & R Hospitality —Mobile, AL
- Hotel
- Entry level
- Paid training
- Health insurance
Front Desk Agent
VARUN HOSPITALITY LLC —Mobile, AL
- Part-time
- Computer literacy
- Basic math
- Hotel
- Flexible schedule
Quick Apply
Front Desk Agent
MOBILE DAYS INN/SUPER 8 —Mobile, AL
- $9.00 - $12.50 an hour
- Part-time
- Hotel
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Front Desk Supervisor
Dreamscape Hospitality —Mobile, AL
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Oyo hotel —Mobile, AL
- From $12 an hour
- Part-time
- Background check
- Computer literacy
- Hotel
- Employee discount
- Flexible schedule
Quick Apply
7d
Night Auditor
A & R Hospitality —Mobile, AL
- Hotel
- Entry level
- Paid training
- Health insurance
Night Auditor
MOBILE HOME 2 SUITES —Mobile, AL
- Full-time
- Hotel
- Entry level
- Paid training
- Health insurance
Quick Apply
Front Desk Agent ( Full Time)
Grand Hotel —Point Clear, AL
- Full-time
- High school diploma or GED
- Entry level
- Resort
- Health savings account
- Health insurance
Quick Apply
9d
Front Desk Agent
La Quinta Inns & Suites —Satsuma, AL
- $11 - $12 an hour
- Part-time
- Hotel
- Computer skills
- In-person
- Employee discount
- Opportunities for advancement
Quick Apply
4d

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Guest Service Rep

Dreamscape Hospitality
Mobile, AL

Quick Apply

Job Details

Full-time
$16 an hour

Qualifications

Computer operation
Customer communication
High school diploma or GED
Computer skills

Full Job Description

Job Summary:

The Guest Service Agent is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, and addressing guest inquiries and needs.

Key Responsibilities

Greet guests upon arrival, check them in, and provide information about the hotel’s services and amenities.
Handle guest check-outs, ensuring accurate billing and payment processing.
Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues.
Make, modify, and cancel guest reservations as needed.
Provide concierge services, such as recommending local attractions, restaurants, and activities.
Maintain a tidy and organized front desk area.
Assist with luggage handling and other guest services as required.
Uphold the hotel’s standards of quality and hospitality at all times.

Requirements

Qualifications:

High school diploma or equivalent required; some college or hospitality training preferred.
Previous experience in customer service, hospitality, or related field preferred.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Basic computer skills; experience with hotel reservation software is a plus.
Must be able to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements

Ability to stand, walk, and remain on feet for extended periods.
Ability to lift and carry up to [X] pounds occasionally (consider adjustments based on specific needs).
Visual and auditory ability to interact with guests, answer phones, and perform job duties safely.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Work Environment

This job operates in a professional hotel environment.
The role routinely uses standard office equipment such as computers, phones, and photocopiers.
The noise level in the work environment is usually moderate.

Equal Employment Opportunity

Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Quick Apply

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