Top 8 Technical support specialist Jobs in Mobile, Al

IT Support Specialist
AMVAC CHEMICAL CORP —Axis, AL
- Full-time
- Computer science
- Oracle
- Microsoft Outlook
- Health savings account
- Employee stock purchase plan
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10d
PC Specialist
Infirmary Health —Mobile, AL
- Full-time
- Computer science
- Computer Science
- Computer literacy
14d
Technical Support Management (TSM) System Specialist
Cortina Solutions —Mobile, AL
- Full-time
- Background check
- Microsoft Excel
- 6 years
- Paid parental leave
- Health savings account
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Technical Support Management (TSM) Specialist
Koniag Government Services —Mobile, AL
- Weekends as needed
- Microsoft Excel
- 6 years
- Construction site
- Paid holidays
- Health insurance
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Mobile, AL
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
CX Specialist I, VoIP
C Spire —Mobile, AL
- Full-time
- Mid-level
- Continuous improvement
- Ability to sit for extended periods
- Wellness program
- Health insurance
Quick Apply

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IT Support Specialist

AMVAC CHEMICAL CORP -
Axis, AL

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Job Details

Full-time
10 days ago

Benefits

Health savings account
Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Cloud identity and access management (IAM)
Mobile device support
Data visualization software proficiency
Laptop (troubleshooting support)
Incident management software
Printer (troubleshooting support)
Business intelligence tools
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
macOS administration
macOS
Access control management
VPN management
Defect tracking tools
Peripheral hardware support
IT department experience
Ticketing system technical support
Data analysis software
Mobile devices

Full Job Description

AMVAC

With over 50 years of experience, American Vanguard Corporation (NYSE: AVD) is a U.S.-based, global provider of technology solutions for agriculture and related industries. We help growers increase yields, protect crops, and address today’s challenges through sustainable, science-driven innovation. Our portfolio includes trusted crop protection products, nutrient management tools, and advanced delivery systems.

Serving a wide range of crops - from corn and soybeans to vegetables and specialty crops - we are committed to environmental stewardship, responsible practices, and meaningful partnerships. At American Vanguard, we’re advancing agriculture through innovation, sustainability, and real-world results.

AMVAC has a new opportunity for an IT Support Specialist at the Axis, Alabama plant who will be responsible for providing advanced technical support to end users and maintaining the reliability of workplace technology. This role supports desktops, laptops, mobile devices, office connectivity, and reporting tools to ensure consistent system performance across the organization for the administrative and manufacturing role at Axis as well as provide support for other locations and some remote employees.

The position also serves as an escalation point for complex technical issues and collaborates closely with regional and global IT teams to maintain high service levels and operational excellence. This role is on-site - 5 days a week - at our Axis, Alabama manufacturing site and is available immediately.

Key Responsibilities:

End-User & Workplace Technology Support

Provide Level 2 and Level 3 support and installation for desktops, laptops, mobile devices, printers, scanners, and peripherals
Install, configure, and maintain Windows and macOS operating systems
Support Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint
Diagnose and resolve complex hardware, software, and performance issues

Network & Office Infrastructure Support

Troubleshoot office LAN, Wi-Fi, VPN, and network-connected devices, including printers
Support and coordinate configuration of network devices (switches, access points, firewalls) in collaboration with infrastructure teams
Serve as the local IT point of contact during network outages or connectivity incidents

Reporting & Business User Support

Provide advanced support to report users, including access management and troubleshooting reporting platforms
Work with application, ERP, and data teams to resolve reporting or data access issues
Provide support to employees and QAD users to troubleshoot and resolve system issues impacting business operations in a timely manner

Incident, Problem & Request Management

Serve as an escalation point for complex incidents and recurring issues
Ensure incidents and service requests are resolved within defined service levels (SLA’s) using the IT ticketing system
Perform root cause analysis and recommend permanent solutions
Maintain high-quality technical documentation and knowledge base articles

User Access, Asset & Compliance Management

Manage Active Directory and Microsoft 365 user accounts, groups, and permissions
Lead onboarding and offboarding IT on-site activities
Maintain accurate IT asset inventory and lifecycle management
Support audit, compliance, and internal control activities (SOX, IT policies)

Leadership & Continuous Improvement

Participate in IT projects, system rollouts, and technology refresh initiatives
Proactively identify opportunities to improve IT support processes and user experience
Provide after-hours or on-call support for critical incidents when required

Skills, Knowledge, and Ability Requirements:

5+ years of experience in IT support, desktop support, or service desk roles
Bachelor’s degree or technical degree in Information Technology, Computer Science, or related field (or equivalent experience)
Advanced experience supporting end-user hardware and peripherals
Strong knowledge of WindowsOS, macOS, and Microsoft 365
Intermediate networking knowledge (TCP/IP, DNS, DHCP, VPN)
Experience with Intune and identity / access management
Experience with ITSM tools (ServiceNow, Freshservice, Jira, Zendesk, Entra)
Excel, Power BI, and business reporting tools
Experience supporting ERP or business systems (SAP, Oracle, NetSuite, Dynamics)
Willingness and availability to respond in exceptional cases of urgency to assure the systems operation
Ability to explain technical issues to non-technical users
Strong analytical and troubleshooting skills
Ability to prioritize and manage multiple tasks under pressure
Strong sense of ownership and accountability
IT certifications such as CompTIA A+, Network+, ITIL Foundation, or similar a plus

This position is (typically) 60% Customer Support and 40% IT Support at the Axis, AL manufacturing site. The IT Support Specialist at this site will also provide support for remote users on the East Coast.

COMPANY BENEFITS:
American Vanguard values our employees and their families. We offer exceptional benefits and invest in our employees' future.

Industry leading Medical (PPO Insurance), Dental, and Vision care with low employee costs
Life and Disability Insurance
Health Savings Account (HSA) / Flexible Spending Account (FSA)
401(k) Retirement Savings Plan with employer match
Employee Stock Purchasing Plan (ESPP) offered
Additional benefits will be provided upon hire

American Vanguard is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by law.

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Refine Your Search

technical support specialist jobs in mobile, al

IT Support Specialist

PC Specialist

Technical Support Management (TSM) System Specialist

Technical Support Management (TSM) Specialist

Seasonal, Operations Technical Specialist (Part Time)

CX Specialist I, VoIP

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