Do you feel called to care for families in their most tender moments?
Do you find meaning in careful, hands-on work done with dignity and precision?
Does the idea of honoring a beloved pet's memory with gentleness and respect resonate with you?
Do organization, accuracy, and a job well done bring you a quiet sense of pride?
If all of the above resonates with your core personality, consider becoming the newest team-member of Reverent Coast Pet Aquatorium (water cremation) as our Pet Aftercare Associate.
Why Join Reverent Coast
We provide a supportive environment encouraging professional and personal development. We emphasize growth and advancement of our team members, expansion of our company services, and above all, exceptional care of the pet entrusted to us by grieving families.
Our mission is to provide a service that gives reverence to the dignity of the animal, honors the sacred completion of the life cycle, and gives comfort to their grieving families.
How you will help
When a family says goodbye to a beloved furry family member, the care their pet receives afterward matters deeply. As our Pet Aftercare Associate, you are the compassionate hands entrusted with that care. Using alkaline hydrolysis — a water-based, environmentally gentle alternative to flame cremation — you will carry each pet and family through the aftercare process with the same tenderness and respect you would want for your own. Every family trusts us to return their furry loved one to them with dignity, and you make that promise real.
Specifically, you will:
- Operate and monitor our aquamation equipment, loading each pet with care and setting cycle parameters correctly and safely
- Treat identification and chain of custody as sacred — verify, tag, and track each pet from intake through the return of their remains, so the right family always receives the right cremains (ash)
- Gently process and prepare cremains (ash), then package them into urns or keepsakes according to each family's wishes and facility specifications
- Keep our equipment clean and cared for through daily inspections, routine cleaning, and preventive maintenance
- Handle cleaning solutions and alkaline chemicals safely, monitor pH levels
- Maintain meticulous logs and records, and keep the workspace clean, orderly, and ready
- Mentor and guide newer drivers and technicians, sharing your knowledge and modeling the standard of care we hold ourselves to
- Help plan and prioritize each day's cycles so families never wait longer than they should
- Assist with the respectful transport and transfer of deceased pets
- Answer phones, texts, and emails with warmth — answering questions, taking messages, and forwarding calls to the correct personnel
- Offer simple emotional and psychological support to the pet parent/family during a tender time
- Create memorial items, such as paw or nose prints
- Manage general purchasing and inventory of supplies so we are always ready to care
- Work independently with little need for supervision while maintaining a climate that promotes growth and harmonious relationships within the staff
- Uphold health and safety: Follow all OSHA, environmental, and facility safety protocols, including proper PPE use and safe handling of biohazards and chemicals
- Perform general duties as needed and other miscellaneous tasks as assigned
Essential Characteristics
- A deep respect for the human-animal bond
- Pride in careful, precise, meticulous work
- Steady hands and a steady heart, even on emotionally difficult days
- Organized, dependable, and independent
Required skills
- The maturity and composure to work with deceased pets and grieving families with compassion and discretion
- Exceptional attention to detail and accuracy, especially in identification, record-keeping, and chain of custody
- Excellent organizational and time-management skills
- Comfort operating, monitoring, and troubleshooting mechanical equipment, and a willingness to learn our systems
- Careful, responsible handling of chemicals and a respect for safety protocols and PPE
- The ability to establish and maintain effective relationships with veterinary clinics, vendors, co-workers, and clients
- Resourcefulness and the ability to act independently when issues arise
Required qualifications
- High school diploma or equivalent
- Physical ability to lift and move greater than 50 lbs and to stand, bend, and work on your feet for extended periods
- Current Alabama driver's license
- Access to a dependable vehicle with at least liability insurance
- Ability to pass an appropriate background check
- Strong record-keeping and chain-of-custody discipline with high attention to detail
- Reliable, punctual, and able to work independently with minimal supervision
Preferred qualifications
- 1+ years managerial or customer service experience
- Experience training or leading a small team
- Hands-on experience specifically with alkaline hydrolysis / aquamation systems
Special Demands/Physical Requirements
This is a very physical position, requiring daily medium/heavy lifting and cleaning of industrial equipment. The work involves warm, humid conditions, sometimes outdoors, and the careful handling of chemicals and biological materials, always with appropriate PPE provided. This position can also be at times mentally and emotionally demanding in caring for deceased pets and their families. We provide a supportive environment encouraging appropriate self-care.
Hours and location
- Part-time: Mon - Fri 9am-2pm
- We are located near I-65 in Mobile, AL
Benefits
- Mileage Reimbursement
- Paid training
- Paid time off and paid holidays
- Services discounts
- Advancement opportunities with additional benefits
- Professional growth and development opportunities
Legalese
Reverent Coast, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, marital status, national origin, disability, military status, sexual orientation, genetic predisposition or carrier status, or any other legally protected characteristic.
Pay: $18.00 per hour
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
Work Location: In person
