Top 3 onsite desktop support / systems administrator Jobs in mobile al

Onsite Desktop Support / Systems Administrator
Excellere IT Solutions, LLC —Mobile, AL
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Senior Computer User Support Specialist
Cayuse Holdings —Mobile, AL
- $14.88 - $24.88 an hour
- 8 hour shift
- Background check
- Microsoft Excel
- 6 years
- Wellness program
- AD&D insurance
Quick Apply
Lead IT Systems Engineer
eResources LLC —United States
- $90,000 - $95,000 a year
- Full-time
- Background check
- Computer Science
- System design
- Health insurance
- Dental insurance
Quick Apply

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End User Computing Administrator
Airtron LLC —Columbus, OH
Valid driver's license required. Provide technical support to end-users, resolving hardware and software issues. High school diploma or GED equivalent.
Quick Apply
IT Operations Engineer II
Rogue Fitness —Columbus, OH
Familiarity with firewalls, remote management tools, and endpoint infrastructure. Mechanical aptitude; comfortable working in active operational environments.

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Onsite Desktop Support / Systems Administrator

Excellere IT Solutions, LLC
Mobile, AL

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Job Details

Qualifications

Endpoint Security
Cloud identity and access management (IAM)
Customer communication
Microsoft Excel
Content creation for technical audiences
Microsoft Outlook
IT user and group management
GPO
Technical documentation
Endpoint Detection and Response (EDR)
Managing clients in a customer support role
Driver's License
Cloud service support
Productivity software support
Desktop (troubleshooting support)
Azure AD
Customer support ticket management
Desktop applications
SharePoint
IP networking
Access control management
Desktop administration
Technical writing within technology
Ticketing system technical support

Full Job Description

Description:

Position Overview

The Onsite Desktop Support / Systems Administrator will work as part of the Service Team, providing both onsite end-user support and systems administration across client environments. This role blends hands-on desktop support with infrastructure, cloud, and systems management responsibilities, making it ideal for a technician ready to grow into a more advanced engineering role.

Key Responsibilities

Manage priorities in a fast-paced, high-demand environment
Handle Tier I/II IT support requests with a focus on responsiveness and resolution
Provide onsite customer support and end-user assistance
Assist with workstation imaging, deployment, and lifecycle management
Perform and document asset and inventory tracking initiatives
Deliver exceptional customer service and maintain strong client relationships
Troubleshoot and resolve issues including:
- Password resets
- Windows 10/11 OS issues
- Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint)
- Mobile device support (iOS/Android)
Manage shipping/receiving and coordinate hardware logistics
Document, update, and close tickets within the PSA/ticketing system
Develop technical documentation for both technical teams and client stakeholders
Administer and support Microsoft 365, Azure AD, and Intune environments
Manage user provisioning, access controls, and group policies
Support endpoint security tools (e.g., SentinelOne, Defender, or similar platforms)
Assist with server administration (Windows Server, file/print services, basic virtualization)
Monitor and maintain system performance, patching, and updates
Support backup and disaster recovery solutions
Assist with network troubleshooting (DNS, DHCP, VPNs, firewalls, switches, Wi-Fi)
Participate in infrastructure upgrades, migrations, and client onboarding projects
Collaborate with engineering teams on escalations and project delivery

Requirements:

Requirements

3–5 years of experience in a high-volume support desk or MSP environment
Strong experience with Windows 10/11 and Microsoft Office environments
Hands-on experience with Microsoft 365, Azure AD, and endpoint management tools
Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP)
Experience with ticketing systems and documentation best practices
Excellent communication and customer service skills
Ability to work independently and as part of a team
Strong organizational and multitasking abilities
Willingness to continuously learn and pursue technical certifications

Preferred Qualifications

Experience with Microsoft Intune and device management
Exposure to cybersecurity tools and frameworks
Experience with virtualization platforms (VMware, Hyper-V)
Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications

Work Environment & Physical Requirements

Ability to sit or stand for extended periods
Ability to lift and move equipment up to 50 lbs
Frequent onsite work at client locations
Valid driver’s license and reliable transportation required

Apply Now

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onsite desktop support / systems administrator jobs in mobile al

Onsite Desktop Support / Systems Administrator

Senior Computer User Support Specialist

Lead IT Systems Engineer

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