Top 435 Engineering technology Jobs in Mokena, Il

Field Systems Engineer
TeamLogic IT —Chicago, IL
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- 401(k)
- 401(k) matching
Quick Apply
System Administrator
MAGID GLOVE & SAFETY MANUFACTURING CO, LLC —Romeoville, IL
- $84,000 - $109,000 a year
- Computer Science
- 5 years
- Office
- Profit sharing
- Paid holidays
Quick Apply
Remote Machine Learning Engineer
Spotter —Lemont, IL
- Remote
- Azure
- Computer Science
- Writing skills
Quick Apply
15h
IT Specialist
World Hyundai Matteson —Matteson, IL
- $62,500 - $66,500 a year
- Full-time
- Background check
- Computer science
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
1d
Embedded Systems Developer - AI Trainer
DataAnnotation —Lemont, IL
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Backend Software Engineer - AI Trainer
DataAnnotation —Lemont, IL
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Senior Network Engineer
Brooksource —Oakbrook Terrace, IL
- $60 - $68 an hour
- Hybrid work
- 6 years
- Computer Science
- Office
- Health savings account
- Paid holidays
Quick Apply
14d
Android Software Engineer - AI Trainer
DataAnnotation —Naperville, IL
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Developer - AI Trainer
DataAnnotation —Lemont, IL
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Database Engineer
Advantage Technical —Oakbrook Terrace, IL
- $89,000 - $114,000 a year
- Temporary
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
1d
MongoDB WithNoSQL (USC & GC ONLY)
Sonsoft Inc —Bolingbrook, IL
- Full-time
- 3 years
- Java
- Bachelor's degree
Quick Apply
AWS AI Engineer / USC and GC Candidates can ONLY Apply
Hudson Manpower —Illinois
- Full-time
- Remote
- 7 years
- System design
- English
- Profit sharing
- Paid training
Quick Apply
Network Manager (Hybrid) Bolingbrook, IL
S&S Activewear LLC —Bolingbrook, IL
- $115,000 - $145,000 a year
- Full-time
- Hybrid work
- Background check
- 7 years
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
Data Architect- Wealth Management
System One —Naperville, IL
- $65 - $75 an hour
- Full-time
- System design
- Office
- SQL
- Health insurance
- Dental insurance
Quick Apply
13d
Senior Systems Administrator - Secret Clearance
ABBTECH Professional Resources, Inc. —Illinois
- $57 - $62 an hour
- Temporary
- Bachelor of Science
- System design
- Java
- AD&D insurance
- Paid holidays
Quick Apply
AI Production Engineer - Term
Argonne National Laboratory —Lemont, IL
- $78,505.00 - $122,467.41 a year
- Full-time
- Background check
- Computer science
- Computer Science
1d
Software Engineers/Programmers
MatrixSea —Tinley Park, IL
- Email
- Mid-level
- Java
- SQL
Tier 1 Engineer
Proven Business Systems LLC —Tinley Park, IL
- $35,000 - $50,000 a year
- Full-time
- Up to 50% travel
- Ability to walk for extended periods
- Mid-level
- Paid parental leave
- AD&D insurance
Technical Support Engineer, Distributed Infrastructure (D-IT)
Eaton —Woodridge, IL
- $69,000 - $101,000 a year
- 8 hour shift
- Hybrid work
- Background check
- Mid-level
- Bachelor's degree
- Retirement plan
Network Engineer
Sentinel —Downers Grove, IL
- $80,000 - $100,000 a year
- Full-time
- Remote
- Background check
- Customer service
- Mid-level
- Disability insurance
- Health insurance

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engineering technology jobs near mokena, il

Field Systems Engineer

TeamLogic IT -
Chicago, IL

Quick Apply

Job Details

Full-time
$75,000 - $95,000 a year

Benefits

401(k)
401(k) matching

Qualifications

Equipment service recordkeeping
Customer communication
Computer science
Computer Science
Linux support
Technical documentation
VoIP administration
Windows
Network infrastructure
Maintenance activity documentation
Dispatching
Networking equipment (troubleshooting support)
Windows support
Associate's degree
Information Technology

Full Job Description

Job Summary

The Field Systems Engineer plays a vital role in delivering technical escalation support and on-site service for our customers. This hybrid role involves resolving escalated IT issues from the Remote Services team and traveling to customer locations for hands-on support, including troubleshooting, break/fix repairs, and new equipment installations. The ideal candidate will have a strong technical background in hardware, software, and network systems, with excellent customer service skills to ensure seamless service and high client satisfaction.

Key Responsibilities:

· Technical Escalation Support:

o Act as a primary escalation point for the Remote Services Team, providing in-depth troubleshooting and resolution for complex hardware, software, and network issues.

o Collaborate with Network Operations and Technical Account Management teams to resolve advanced technical problems and implement solutions effectively.

· On-Site Service and Support:

o Perform on-site diagnostics, repairs, system upgrades, and deployments of new equipment at customer locations.

o Assist in IT project implementations, including network installations, hardware deployments, and VoIP setup.

o Train end-users on new systems and ensure customer satisfaction by addressing their questions and concerns.

· Customer Relations:

o Build and maintain strong client relationships, understand customer needs, and provide professional and courteous service.

o Proactively seek feedback from clients to ensure a positive experience and communicate any customer insights to internal teams to improve service quality.

· Documentation and Reporting:

o Document all activities, site visits, and solutions in the PSA system (Autotask) to maintain accurate service records.

o Provide feedback and insights to Remote Services and other technical teams to enhance service delivery and support continuous improvement efforts.

· Time and Schedule Management:

o Efficiently manage time to handle on-site visits, including the flexibility to travel on short notice as required to meet Service Level Agreement (SLA) commitments.

o Coordinate with dispatchers to optimize scheduling and handle a dynamic workload effectively.

Position Requirements:

· Education:

o An associate or bachelor’s degree in information technology, Computer Science, or a related field is preferred.

o Alternatively, 3 or more years of professional experience in technical support, IT services, or a field engineering role.

· Technical Skills:

o Strong troubleshooting skills in hardware, software, and network systems.

o Experience working with Windows, Mac, and Linux operating systems.

o Proficiency in network hardware (e.g., routers, switches, firewalls) and familiarity with VoIP technologies.

· Additional Skills:

o Excellent customer service and communication skills, with a strong focus on customer satisfaction.

o Ability to work independently and manage a flexible schedule, including travel.

o Strong documentation skills to record activities and solutions thoroughly and accurately.

Preferred Qualifications:

· Prior experience with PSA systems, such as Autotask, for documentation and service tracking.

· Certifications in relevant technical areas (e.g., CompTIA A+, Network+, or similar) are advantageous.

Physical Requirements:

· Ability to lift and carry equipment weighing up to 50 pounds as needed for on-site support and installations.

Work Environment:

· This is a hybrid role that involves both remote support and on-site visits to client locations. The position requires flexibility to travel on short notice to meet SLA commitments and provide timely customer support.

Application Process:
Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications.

Pay: $75,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching

Experience:

MSP or Managed Service Provider: 4 years (Required)

Ability to Commute:

Chicago, IL 60617 (Required)

Work Location: In person

Quick Apply

Refine Your Search

engineering technology jobs in mokena, il

Field Systems Engineer

System Administrator

Remote Machine Learning Engineer

IT Specialist

Embedded Systems Developer - AI Trainer

Backend Software Engineer - AI Trainer

Senior Network Engineer

Android Software Engineer - AI Trainer

Developer - AI Trainer

Database Engineer

MongoDB WithNoSQL (USC & GC ONLY)

AWS AI Engineer / USC and GC Candidates can ONLY Apply

Network Manager (Hybrid) Bolingbrook, IL

Data Architect- Wealth Management

Senior Systems Administrator - Secret Clearance

AI Production Engineer - Term

Software Engineers/Programmers

Tier 1 Engineer

Technical Support Engineer, Distributed Infrastructure (D-IT)

Network Engineer

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