At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.
As the Technical Product Manager you will be acting independently, designing, modifying, and managing activities of products within the information technology family. Involvement lasts throughout all stages of a product’s lifecycle, from product inception and planning through maintenance and end-of-life decisions.
This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Louisville, KY; Allen, TX; Lenexa, KS; Springfield, MO; or Monett, MO; Birmingham, AL; Charolette, NC.
The salary range for this position is $107,700- $155,000 and will be determined based on location and experience level.
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you’ll be responsible for:
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Designs, modifies and manages activities for a specific product or group of products from product definition and planning through production and release.
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Serves as the central resource with design, process, test, quality and marketing as the product(s) move to completion and release.
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Tracks statistics of product adoption by customer base and translates feedback into enhancement recommendations.
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Ensures a smooth turnover to the implementation or support organizations that includes planning, training and hand off.
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Establishes and interacts with user community (e.g., focus groups, crowdsourcing, customer fact finding, etc.)
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Creates and maintains the product vision/roadmap.
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Participates in the rollout of marketing plans/campaigns.
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Creates alpha and beta program definition and coordinates execution.
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Creates standard demonstrations (and occasional participation in customer demonstrations).
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Provides demonstration training to Sales.
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Promotes investigation and application of new technologies and industry trends to product management activities.
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Ensures that products meet specifications and quality goals.
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May assist less experienced peers. May act as a team lead.
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May perform other job duties as assigned.
What you’ll need to have:
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Bachelor’s degree.
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Minimum of 10 experience in product management, product owner, product strategy.
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Significant experience in small business product management and product strategy.
What would be nice for you to have:
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Specific knowledge of the financial industry as it relates to the product.
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Own and drive the end-to-end small business strategy across payment organization.
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Knowledge of AI and machine learning.
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Has broad expertise or unique knowledge and contributes to company objectives as a subject matter expert (SME). Works on highly complex and diverse projects. Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in selecting methods, techniques and evaluation criteria for obtaining solutions.
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Able to define system and functional requirements.
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Able to use independent judgment to plan, prioritize and organize a diversified workload.
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Superior knowledge of development and design for products in the financial industry.
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Superior project management knowledge and abilities.
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Superior knowledge of research procedures concerning development of new technologies.
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Superior written and verbal communication skills.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
