Top 23 Technical support Jobs in Monett, Mo

Banking Technical Support Representative
Jack Henry —Monett, MO
- $42,000 - $53,000 a year
- Full-time
- Research
- In-person
- 1 year
11d
IT PC Specialist I
Regal Rexnord —Cassville, MO
- Online Application
- Microsoft Outlook
- Research
- Office
- Travel reimbursement
- Health savings account
Software Support Representative (CD/IRA, CIF, Misc)
Jack Henry & Associates —Monett, MO
- On call
- Hybrid work
- Research
- Mid-level
4d
Application Support Analyst II
Jack Henry —Monett, MO
- Full-time
- Remote
- Mid-level
- Travel
- Organizational skills
SQL Technical Support Representative: Financial Crimes Solutions
Jack Henry —Monett, MO
- Full-time
- Remote
- Research
- SQL
- Bachelor's degree
Software Support Representative (ACH and Wires)
Jack Henry —Monett, MO
- Weekends as needed
- Remote
- Research
- Mid-level
- 1 year
Technical Support Engineer III- Symitar Client Services Engineering
Jack Henry —Monett, MO
- $66,500 - $80,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- JavaScript
5d
Application Support Analyst II
Jack Henry & Associates —Monett, MO
- Full-time
- Mid-level
- 3 years
- Analysis skills
Customer Service Representative
Ozark Fiber, LLC —Monett, MO
- $17 - $18 an hour
- Overtime
- Background check
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Senior Application Support Analyst (Back Office Lending-Credit Unions)
Jack Henry —Monett, MO
- $68,700 - $103,150 a year
- Extended hours
- Remote
- 6 years
- Mid-level
- Accounting
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Aurora, MO
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Senior AI Adoption Coach: Software Development
Jack Henry —Monett, MO
- Full-time
- Hybrid work
- 6 years
- Office
- Java
4d
Traveling I.T Support Analyst
Chemtrade —United States
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- 3 years
- Travel
- Health insurance
- Dental insurance

Discover related jobs

Based on your search for technical support jobs.

White Flyer Electrical Engineer
Olin Corporation —Webb City, MO
Must possess a valid driver’s license. This position requires access to ITAR controlled technical data, and as such, employment will be contingent upon the…
$120,860 - $125,000 a year
12d
Structural Forensic Engineer
Nederveld Inc. —Springfield, MO
The Forensic Structural Engineer will take a hands-on approach to engineering, working in the field, testing facility and office. Master's in civil engineering.
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Help Desk (Remote)
Proteam Solutions Inc. —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
$20 - $22 an hour
Quick Apply
11d
IT Service Desk Agent
Hired by Matrix —Columbus, OH
Provide high-quality technical support for enterprise software, hardware, peripherals, and infrastructure components. High school diploma or GED required.
$24 an hour
Quick Apply
14d

Show more jobs in cities nearby

I want to receive the latest job alert for technical support in monett, mo

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near monett, mo

Support Specialist jobs in Monett, MO

Medicaid Specialist jobs in New Jersey

Support Specialist jobs in Dracut, MA

Support Specialist jobs in Madison, WI

Patient Safety Specialist jobs in Chicago, IL

Text Chat Support jobs in Philadelphia, PA

Support Specialist jobs in Honolulu, HI

Support Specialist jobs in Buffalo, NY

Application Support Analyst jobs in Chicago, IL

Job Application jobs in Oklahoma City, OK

Application Support Analyst jobs in Dallas Fort Worth, TX

Application Support Analyst jobs in Austin, TX

Application Support Analyst jobs in Baltimore, MD

Financial Analyst jobs in Texas

Data Analyst jobs in Delaware

Technical Project Manager jobs in Los Angeles, CA

Technical Support Representative jobs in Nashville, TN

Technical Support Representative jobs in Wisconsin

Work From Home Technical Support jobs in South Carolina

Customer Service Representative Remote jobs in Raleigh, NC

Banking Technical Support Representative

Jack Henry -
Monett, MO

Apply Now

Job Details

Full-time
$42,000 - $53,000 a year
11 days ago

Qualifications

Financial services customer support
Customer support

Full Job Description

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

Jack Henry is seeking a Banking Technical Support Representative to join our Enterprise Payment Solutions Ensenta team. In this role, you will provide product support to customers via the telephone and/or internet. Using product knowledge, you will provide the highest level of service to resolve the customer’s issues and restore the customer to fully functioning status, while strengthening the customer Jack Henry relationship.

The EPS Ensenta Client Services team provides customer service to our financial institutions and partners. This team services as the first point of contact and call resolution support center offering case support to the customers. Shift Flexibility is needed to maintain the operational hours for a team of 9.

This is a remote position, with the exception of California. Candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; or Monett, MO; Louisville, KY.

The salary range for this position is $42,000 - $53,000 and will be determined based on location and experience level.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you’ll be responsible for:

Provides level one troubleshooting. Accurately assesses the customer's product issue or problem. Asks the user well thought out or detailed questions and carefully listens to the user's response to fully comprehend the need, product issue, and best avenue for resolving the problem.
Research customer problems/issues to increase personal knowledge and familiarity with the supported product and to provide the highest level of support possible. Keeps current on most recent changes and/or upgrades.
Identifies and resolves application and service issues and any other questions that may arise. Answers general application questions.
Provides appropriate personnel with a precise understanding of user's issues when the problem needs to be escalated to a higher level.
Monitors incoming phone calls and/or case assignment queue and resolves in accordance with Service Level Standards (SLS). Use available support tools to assist the customer and/or recreate the issue.
Participates in training programs to continuously improve product knowledge and service skills.
May perform other job duties as assigned.

What you’ll need to have:

Minimum 18 months of experience in customer support (phone or onsite) within a financial institution with some technical customer support experience.
Must be able to work a shift that will be Monday-Friday 10AM to 7PM Central Time. *Shift is based of staffing needs.

What would be nice for you to have:

Associate or bachelor’s degree.
Minimum 12 months of experience in a Bank or Credit Union.
Knowledge in payment processing, specifically, Mobile Payments, ATM’s, Transaction Files.
Understanding of Financial Institution Products and technological Services.
Call center experience.
Ability to manage several queues at once.
Experience supporting customers for escalated technical issues.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.

Apply Now

Refine Your Search

technical support jobs in monett, mo

Banking Technical Support Representative

IT PC Specialist I

Software Support Representative (CD/IRA, CIF, Misc)

Application Support Analyst II

SQL Technical Support Representative: Financial Crimes Solutions

Software Support Representative (ACH and Wires)

Technical Support Engineer III- Symitar Client Services Engineering

Application Support Analyst II

Customer Service Representative

Senior Application Support Analyst (Back Office Lending-Credit Unions)

Seasonal, Operations Technical Specialist (Part Time)

Senior AI Adoption Coach: Software Development

Traveling I.T Support Analyst

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for technical support in monett, mo

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected