Top 608 Customer service Jobs in Monroe, Ct

Dispatcher - Final Mile
Werner —Monroe, CT
- $24.26 - $32.34 an hour
- Day shift
- No high school diploma
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
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Customer Service Rep
Lincare Inc. —Middlebury, CT
- High school diploma or GED
- Ability to lift 50 pounds
- Entry level
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Patient Access Representative
Pediatric Healthcare Associates —Shelton, CT
- Full-time
- Computer literacy
- Medical office experience
- High school diploma or GED
- Health insurance
- Dental insurance
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Customer Care Representative
Advanced Radiology Consultants —Shelton, CT
- $19.50 - $21.00 an hour
- Monday to Friday
- HIPAA
- High school diploma or GED
- Organizational skills
- Profit sharing
- Health savings account
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7d
Client Success Representative (Remote)
Demand.com —Bridgeport, CT
- Remote
- Mid-level
- Communication skills
- Time management
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Customer Service Representative
Aquarion Water Company —Monroe, CT
- $24.75 an hour
- Overtime
- Hybrid work
- Bilingual
- Microsoft Outlook
- High school diploma or GED
10h
Fraud Support Associate (Inbound Call Center Agent) - Hybrid
M&T Bank —Bridgeport, CT
- $22.79 - $37.99 an hour
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- Organizational skills
- Paid training
- Paid parental leave
Front Desk Receptionist
Pediatric Healthcare Associates —Shelton, CT
- Inventory management
- High school diploma or GED
- Computer skills
- Health savings account
- Paid holidays
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Client Service Representative I
Quest Diagnostics —Shelton, CT
- $17.33 - $25.99 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Employee stock purchase plan
- Disability insurance
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Customer Service Associate
Walgreens —Monroe, CT
- $16.94 - $19.00 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
3d
Customer Experience Agent - Fully Remote
Energywell Resources, LLC —Southport, CT
- Full-time
- Remote
- Spanish
- Writing skills
- English
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Customer Service Associate I
Dollar Tree —Monroe, CT
- $17.00 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Billing Department Call Center Administrative Assistant
Orthopaedic Specialty Group —Shelton, CT
- $21 - $23 an hour
- Full-time
- Entry level
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12d
Front Desk Office Support (PT 10 hrs a week)
CONTINUUM OF CARE INC —New Haven, CT
- $21.50 an hour
- Part-time
- Mid-level
- Office
- 3 years
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Customer Service and Account Coordinator
Acme United Corporation —Shelton, CT
- $22 - $23 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Organizational skills
- Trade school
- Health savings account
- Health insurance
Quick Apply
Customer Service Representative
Hoffman —Trumbull, CT
- Overtime
- Computer literacy
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Xcel Management Inc. —Shelton, CT
- $24.02 - $28.92 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
Senior Customer Service Representative
GROWSCAPE —Shelton, CT
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
Quick Apply
12d
Front Desk Receptionist
CT Breast Imaging —Southbury, CT
- $20 - $25 an hour
- Temporary
- HIPAA
- High school diploma or GED
- Organizational skills
Quick Apply
3d
Front Desk Agent - Full Time
Omni Hotels & Resorts —New Haven, CT
- Full-time
- Hotel
- Entry level
- Tuition reimbursement
Quick Apply

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Dispatcher - Final Mile

Werner -
Monroe, CT

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Job Details

$24.26 - $32.34 an hour

Benefits

Employee stock purchase plan
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Confidential information handling
Employee relationship building
Productivity software
Team motivation (leadership skill)

Full Job Description

Department: Bobs Discount Furniture Warehouse / Werner Final Mile

Location: Warehouse 448 Pepper St. Monroe CT 06468

Work Environment: On site – Warehouse

Shift: Tue- Sat / 5 day work schedule / 4:00am to 2:00pm

This role will act as the operation’s customer support system. You will be responsible for, but not limited to maintaining ongoing communication with delivery teams, clients, and customers in order to address and resolve any problems or obstacles that could interfere with the timely completion of scheduled deliveries.

ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.

Administration of orders received at the facility for delivery. This includes prompt updating of customer portals and internal systems.
Prompt scheduling of deliveries to the end consumer per the client specific SOP’s
Routing process for outbound delivery trucks focusing on service, revenue per truck, driver/drive team selection and dispatch.
Completes all shipment statuses in the appropriate operating systems and portals, collecting POD’s and communicating extra charges to customers per the established SOP’s.
Maintains bill of lading, labeling, manifest, pick sheets, load plans and other necessary documents for the planning, loading and delivery processes.
Communicates with sense of urgency with all parties keeping them informed of schedule or delivery issues, answering questions, responding to requests, and identifying and implementing solutions.
Monitors delivery teams' progress through their routes and schedules – informs or makes adjustments as necessary.
Advises delivery teams of the proper actions regarding customer, logistics or other problems which could arise and affect scheduled deliveries.
Verifies merchandise by matching customer and sales receipt information.
Resolves customer service issues by identifying and explaining the best solution, taking the appropriate action, and following up to ensure complete resolution.
Prepares quality reports, load out reports, dispatch logs and tracking logs, and set up of manifests
Manages exceptions not limited to late departures or arrivals, breakdowns, in-home service time, not at home, go backs, accidents, product or in-home damages, delivery team illness or injury.
Performs other related duties as required and assigned.

KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.

Ability to establish and maintain effective relationships with employees, contractors, supervisors, and the general public requiring courtesy, discretion, and independent judgment.
Excellent organizational, leadership, communication, reporting skills
Excellent organizational, leadership, communication, reporting skills
Ability to establish and maintain effective relationships with employees, contractors, supervisors, and the general public requiring courtesy, discretion, and independent judgment.
High energy and motivating skills

Microsoft Office proficient
Ability to safeguard customers’ personal information.
Detail-oriented, analytical problem-solver and ability to multi-task in a demanding environment, high-pressure, high-volume environment.
Knowledge of relevant policies, practices and procedures and requirements / standards.
Effective written, verbal communication skills and follow through

EDUCATION AND EXPERIENCE

High school graduate or equivalent experience.
One year customer service experience preferred

Routing, dispatch, and warehouse experience preferred

The expected starting pay range for this position is $24.26 - $32.34 per hour. Offers determined based on experience, skills, and qualifications. We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

By clicking “Submit” you are expressly consenting to our Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.

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Refine Your Search

customer service jobs in monroe, ct

Dispatcher - Final Mile

Customer Service Rep

Patient Access Representative

Customer Care Representative

Client Success Representative (Remote)

Customer Service Representative

Fraud Support Associate (Inbound Call Center Agent) - Hybrid

Front Desk Receptionist

Client Service Representative I

Customer Service Associate

Customer Experience Agent - Fully Remote

Customer Service Associate I

Billing Department Call Center Administrative Assistant

Front Desk Office Support (PT 10 hrs a week)

Customer Service and Account Coordinator

Customer Service Representative

Customer Service Representative

Senior Customer Service Representative

Front Desk Receptionist

Front Desk Agent - Full Time

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