Top 19 Desktop support Jobs in Monroe, La

Field Services Specialist - Mississippi / Louisiana Area
NRT Technology Corp. —Louisiana
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
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Support Engineer
ALDRIDGE —Monroe, LA
- Full-time
- Azure
- Ability to walk for extended periods
- Research
- Health insurance
- Paid time off
IT Helpdesk
Black Box —Rayville, LA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
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Software Trainer / Support Specialist
AIMS, Inc —Monroe, LA
- From $40,000 a year
- 8 hour shift
- Mid-level
- Office
- SQL
- Profit sharing
- Disability insurance
IT Technical Support - Coordinator 2
University of New Orleans —Monroe, LA
- Full-time
- Management
- Mid-level
- Analysis skills
Network & Telecommunications Specialist 2
The University of Louisiana at Monroe —Monroe, LA
- Full-time
- 5 years
- Mid-level
- Windows
Loan Acct Support Analyst
Louisiana Land Bank —Monroe, LA
- Ability to walk for extended periods
- Word processing
- Computer literacy
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Monroe, LA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

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Support Engineer
ALDRIDGE —Monroe, LA
Engage with customers to probe and uncover the root causes of technical issues, guiding them through a series of complex troubleshooting steps.
IT Helpdesk
Black Box —Rayville, LA
Continuously develop technical and ITSM expertise through training and professional development, with a focus on multi-supplier service integration.
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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

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Field Services Specialist - Mississippi / Louisiana Area

NRT Technology Corp. -
Louisiana

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Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance

Qualifications

Microsoft Windows Server
Network troubleshooting
Microsoft Excel
Microsoft Outlook
Windows
Computer hardware
Windows support

Full Job Description

About NRT
At NRT, we build more than solutions: we build up each other.
NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our next-generation solutions encompass every aspect of the modern integrated resort, including secure payment systems, AML compliance and reporting tools, credit information and electronic marker services to intelligent and engaging table game platforms, dynamic financial and marketing kiosks, and our completely customizable digital gamification and mobile experiences. NRT has acquired JOINGO®, a revolutionary resort app engagement platform dedicated to unifying guest experiences, offering a seamless experience from booking to checkout through App Builder, which has more than 100 third-party integrations which are unmatched in the industry. Our strategic partnerships have resulted in the most convenient, reliable, and secure omni-channel payment ecosystem in the industry. Our collective solutions are used by casinos, race and sports operators, lotteries, banks, and retailers-- globally-- to dazzle their guests.
We’re dedicated to building a better future for all, including environmental initiatives designed to reduce our carbon footprint. Some of our actionable initiatives include utilizing green energy, digitizing our internal processes, and implementing our unique cashless solutions.
NRT believes in the value of connection and community. We believe that our diversity in skills and background make us a unique and formidable culture. Additionally, we believe in encouraging the growth of individual development, and recognize that our success depends on developing each other. We know that to be the innovative FinTech leader that we are, it’s all hands on deck. NRT knows that to stand firm, we need to stand together.
Our innovative products and success allow us to reward you with competitive salaries, paid time off, individual growth plans, community sharing, collaboration, Health Benefits (including medical, vision, dental, EAP, etc) and more. NRT has metrics designed to get you to where you want to be in your career, and we are your biggest advocate for professional development. We provide training, product knowledge demos, tiered-lever skill building, development workshops, teambuilding exercises, webinars, collaboration, and more. Joining NRT is more than a job: it’s an opportunity to grow and discover.
To learn more about who we are and what we do, visit our website at www.nrttech.com.

Responsibilities of this individual entail hardware/software technical support, installation, troubleshooting, and training of the NRT solution for customers. The employee will be responsible for developing and maintaining customer relationships in their region and must be able to work independently. This position will report directly to the Implementation Specialists Manager in Toronto, Canada.

Key Responsibilities

Evaluate customer systems and procedures to best assist with the installation of equipment.
Provide support on NRT equipment and services via phone, email, or in person.
Interact with all levels of management and departments both internal and external.
Conduct on-site and remote training of both technical and sales aspects of the products and services.
Represent NRT’s image and brand professionally at all times with customers and partners.
Extensive travel – up to 75%.

Qualifications and Skills

Associate’s degree or equivalent from a two-year college or technical school and/or comparable work experience.
At least 2 years of experience in PC hardware, software, and network troubleshooting.
Proficient with Windows OS platforms (PC and Server) and Microsoft Office tools (Word, Excel, PowerPoint, Outlook).
Excellent customer service skills and a professional demeanor at all times.
Above average written and verbal communication and time management skills.
Ability to work independently and communicate effectively with all levels of professional staff.
Prior experience with casinos or the development of products for the gaming industry is an asset.
Applicants with A+ and other accredited certifications are highly considered.

Additional Requirements

The incumbent may have to be licensed by Gaming Regulatory Commissions - criminal and financial background checks will be completed by the Company, with your consent.

This is an existing vacancy. The base salary range for this role listed is based on market indicators to determine compensation, and an offer will consider various factors including experience, qualifications, skills, and training. Our comprehensive and competitive benefits package includes medical, dental and vision insurance for employees and their family, paid time off, and a variety of other perks.

NRT is an equal opportunity employer and does not use AI within its hiring process in most cases. In a case where AI is utilized to assess a candidate during the process, an advanced notice will be provided. It is NRT’s policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job.

NRT does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law. NRT welcomes and encourages applications from people with disabilities.

#INDHP

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desktop support jobs in monroe, la

Field Services Specialist - Mississippi / Louisiana Area

Support Engineer

IT Helpdesk

Software Trainer / Support Specialist

IT Technical Support - Coordinator 2

Network & Telecommunications Specialist 2

Loan Acct Support Analyst

Seasonal, Operations Technical Specialist (Part Time)

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