Top 18 Desktop Jobs in Monroe Ny

Desktop Support Technician
Family Services of Westchester —Tarrytown, NY
- $26.65 - $28.21 an hour
- Online Application
- Background check
- Azure
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk
Flavor & Fragrance —Mahwah, NJ
- $20 - $25 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
IT Technician
Doherty Enterprises —Allendale, NJ
- $56,000 - $64,000 a year
- Full-time
- Computer Science
- Customer service
- Mid-level
- Health savings account
- Health insurance
Technical Support Engineer
Managed Business Solutions —Mahwah, NJ
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
MSP Support Technician
Delaney Computer Services, Inc. —Mahwah, NJ
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Windows
- Profit sharing
- Dental insurance
Quick Apply
IT Support Manager
JANOME AMERICA —Mahwah, NJ
- $85,000 - $100,000 a year
- Overtime
- Computer Science
- 5 years
- ERP systems
Quick Apply
Field Tech Support Analyst
Optum —Chappaqua, NY
- $28.94 - $51.83 an hour
- Full-time
- Remote
- Up to 50% travel
- Pass drug screening
- Mid-level
Director of Information Technology and Health Systems
Access: Supports for Living —Middletown, NY
- $125,000 - $130,000 a year
- Full-time
- HIPAA
- Office
- 8 years
Quick Apply
Cybersecurity Network Engineer
TekBoox —Allendale, NJ
- Computer science
- Azure
- Computer Science
Senior IT Support Specialist
PDI —Woodcliff Lake, NJ
- $60,000 - $70,000 a year
- Computer science
- Computer Science
- Laboratory experience
- Profit sharing
- Paid parental leave
Quick Apply
Information Systems Administrator/IT Generalist
Zwilling JA Henckels LLC —Pleasantville, NY
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- 7 years
- Computer Science
- Office
Quick Apply
2d
Systems Engineer (Level 2)
Managed Business Solutions —Mahwah, NJ
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
OSS Support Specialist - Franklin Lakes, NJ
Info-Ways —Franklin Lakes, NJ
- Contract
- Mid-level
- Mentoring
- US work authorization
Quick Apply
Systems Administrator
Zwilling JA Henckels LLC —Pleasantville, NY
- $80,000 - $92,000 a year
- Weekends as needed
- Hybrid work
- Computer Science
- Mid-level
- Office
Quick Apply
4d
Sr. Analyst, Contract Operations & Automation
BD —Franklin Lakes, NJ
- $120,300 - $192,400 a year
- Contract
- Microsoft Access
- Bachelor of Science
- Office
- Wellness program
- Commuter assistance
Director of Business Systems
Dominican University New York —Orangeburg, NY
- $110,000 - $120,000 a year
- Full-time
- Management
- Residential
- Master's degree
Quick Apply

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply
Desktop Support Specialist
TechMagnetics LLC —Columbus, OH
Ability to learn new tools (Varonis) to clean up and audit unstructured data (user data) and Active Directory and NTFS permissions.
$18 - $25 an hour
Quick Apply

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Desktop Support Technician

Family Services of Westchester -
Tarrytown, NY

Quick Apply

Job Details

Full-time
$26.65 - $28.21 an hour

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
403(b)
Life insurance
Retirement plan

Qualifications

Teamwork
Administrative experience
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Desktop administration
IT department experience
Ticketing system technical support

Full Job Description

Company Overview

Family Services of Westchester, Inc. (FSW) provides mental health and social services that strengthen and support families, children and individuals at every stage of their lives. Serving 30,000 people a year, including 20,000 children, with nearly 50 innovative programs, including counseling, education and support, FSW is a pillar of health in the Westchester community. FSW is an essential network of services for underserved Westchester residents, here to create hope, restore dignity and connect families with the resources to get back on track.

JOB SUMMARY

Family Services of Westchester is seeking a Full-Time Desktop Support Technician to join our Information Technology team located in Tarrytown, NY.

This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal performance for our colleagues. As well as providing end-user guidance and improve adoption of technologies deployed. The position will troubleshoot problem areas (in person, by telephone) in a timely and accurate fashion and provide end-user assistance where required. All work is logged and tracked in a central ticket management system.

RESPONSIBILITES

Receive and respond to incoming phone calls, and/or tickets regarding end user technical issues and requests
Troubleshoot, identify and repair hardware and network connectivity issues (WAN)
Setup, maintain, diagnose and troubleshoot problems with Windows operating system and various software applications, file-sharing, telephone, and printing.
Administer and resolve issues with associated end-user workstation network software products
Add, delete and change user profiles in Active Directory for user management
Write, update, maintain documentation; end-user and internal (IT)
Document common issues/causes/solutions, create user and web based guides as well as FAQ’s into the knowledgebase.
Update ticketing system tickets appropriately, include all relevant information related to troubleshooting and results.
Ensure tickets are completed within agreed SLA’s
Ability to support remote users, establish VPN and remote desktop for all remote users
Ticket management, specifically ServiceNow, experience preferred. Must have experience in working with an enterprise Ticket management system.
Display high-energy, self-motivation, flexibility and an ability to multitask and prioritize demands in a fast-paced environment. Must possess a keen attention to detail and an ability work effectively under pressure
Healthcare IT background preferred, not a must. Experience supporting and maintaining Electronic Medical Records system, e.g. CareLogic, eClinicalWorks and peripherals
Excellent knowledge of desktop and laptop PC hardware
Working technical knowledge of current networking protocols, operating systems, and standards
Ability to operate tools, components, and peripheral accessories

QUALIFICATIONS

EDUCAITON/CERTIFICATIONS

High School diploma and minimum of 1 year work experience in related field
ITIL Certification -( a plus)

EXPERIENCE

Minimum 1-3 years experience in an IT support role
Excellent knowledge of desktop and laptop PC hardware
Networking experience; patching, troubleshooting and basic configuration
Microsoft certifications; Windows OS, Office suite and O365- ( a plus)
Experience using remote control software, such as TeamViewer, Windows Remote Desktop Connection
Knowledge on the concepts for Active Directory with the ability to perform password resets, add/transfers/terminations. Knowing GPO management- (a plus)
Working experience of Microsoft Office 365, incl. Intune MDM · Experience using collaboration tools such as Microsoft Teams, and ZOOM- (preferred)
Experience in working with, and setting up, video conferencing units, such as Microsoft Teams Room solutions and Poly units-(preferred)
Must be a very organized individual with the ability to clearly document their work in accordance with office procedures
Must have experience in administrative, incident response, and operational responsibilities
Experience with Virtual Infrastructure such as VMWare or Azure Virtual Desktop- (a plus)

SKILLS

Able to read and understand technical manuals, procedural documentation and OEM guides
Demonstrate strong customer service skills
Demonstrate strong written and verbal communication skills
Team-focused collaborator
Highly organized, self–directed
Engaged in learning and continuous quality improvement

There are a variety of benefits to joining Family Services of Westchester, an organization with over 65 years of history impacting vulnerable communities. In addition to the opportunity to connect with and help thousands of residents in Westchester County, FSW offers its employees an inspiring, diverse and team-based work environment with comprehensive benefits including medical, dental, life insurance, flexible spending accounts, 403(b) and generous paid time off.

At FSW, we enjoy working in a collaborative, mission-driven environment and value the benefits of a diversified workplace that prioritizes our clients and the communities we serve. If you want to make a difference in the lives of thousands of people across the communities of Westchester, and this position speaks to your capabilities, experience and commitment to social service, please complete the online application on Indeed.com, upload your resume and cover letter with salary requirements. Qualified candidates will be contacted by phone and/or email.

Family Services of Westchester is an equal opportunity employer.

Pay: $26.65 - $28.21 per hour

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):
*
Are you able to regularly travel between multiple work sites during the workday using your own reliable transportation?

Are you able to work a 7.5-hour shift possibly starting as early as 8am or finishing as late as 6pm, along with a 9-2 Saturday shift on a rotational basis?
Do you have at least one year experience working with an enterprise ticket management system, such as ServiceNow or something similar?
Are you Ok that this is not a remote position and a fulltime in office position?
Do you have experience doing phone support in an IT Service Desk environment?
Are you capable of occasionally lifting 25lbs?

Work Location: In person

Quick Apply

Refine Your Search

desktop jobs in monroe ny

Desktop Support Technician

IT Help Desk

IT Technician

Technical Support Engineer

MSP Support Technician

IT Support Manager

Field Tech Support Analyst

Director of Information Technology and Health Systems

Cybersecurity Network Engineer

Senior IT Support Specialist

Information Systems Administrator/IT Generalist

Systems Engineer (Level 2)

OSS Support Specialist - Franklin Lakes, NJ

Systems Administrator

Sr. Analyst, Contract Operations & Automation

Director of Business Systems

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