Top 219 Service agent Jobs in Monterey, Ca

Front Desk Receptionist
Best Western Pacific Grove —Pacific Grove, CA
- $20 - $26 an hour
- Weekends as needed
- Microsoft Excel
- No background check
- Computer literacy
Quick Apply
Guest Service Agent at L'Auberge Carmel
Sorasea Hospitality —Carmel-by-the-Sea, CA
- $19 - $23 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
- Health insurance
- Dental insurance
Insurance Agent-Carmel/Westfield,IN
American Family Insurance —Carmel-by-the-Sea, CA
- Criminal background check
- Organizational skills
- Entry level
Wellness Navigator
INTERIM INC. —Salinas, CA
- $23.61 - $31.67 an hour
- Full-time
- Spanish
- Clean driving record
- Microsoft Excel
- 403(b) matching
- Loan repayment program
Front Office Agent
InterContinental The Clement Monterey —Monterey, CA
- $23 an hour
- Part-time
- Bilingual
- Hotel
- Communication skills
- Employee discount
- Flexible schedule
Quick Apply
Front Desk Agent
Inns of Monterey —Monterey, CA
- From $19 an hour
- Part-time
- Customer service
- English
- Windows
- Employee discount
- Referral program
Quick Apply
Front Office Agent- FT
Carmel Valley Ranch —Carmel-by-the-Sea, CA
- $21.00 - $22.50 an hour
- Weekends as needed
- Hotel
- Front desk
- Ability to stand for extended periods
4d
(MRY) Part-Time Cross-Utilized Agent
United Ground Express —Monterey, CA
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
- Travel reimbursement
- Paid time off
Guest Service Agent (FT/PT)
The Hongkong and Shanghai Hotels, Limited —Carmel-by-the-Sea, CA
- $24.25 an hour
- Part-time
- Computer literacy
- Hotel
- Bachelor's degree
- Employee discount
Guest Service Agent
Quail Lodge & Golf Club —Carmel-by-the-Sea, CA
- $24.25 an hour
- Full-time
- Computer literacy
- Hotel
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
FRONT OFFICE SUPERVISOR
InterContinental The Clement Monterey —Monterey, CA
- $27.50 an hour
- Weekends as needed
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Indy Mahindru - State Farm Agent —Seaside, CA
- $17 - $23 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Employee discount
Quick Apply
Verizon Sales Consultant
Cellular Sales Verizon Authorized Retailer —Monterey, CA
- $57,600 - $110,000 a year
- Full-time
- Business development
- In-person
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
Reservations Agent- FT
Carmel Valley Ranch —Carmel-by-the-Sea, CA
- $18 - $19 an hour
- Full-time
- Computer literacy
- Windows
- Math
- Employee stock purchase plan
- Paid holidays
Licensed Insurance Sales Agent
Allstate Insurance —Salinas, CA
- $20 - $25 an hour
- Full-time
- 18 years or older
- Spanish
- Sales
- Paid time off
Quick Apply
Border Patrol Agent - Entry Level
Customs and Border Protection —California
- $51,632 - $92,912 a year
- Urgently hiring
- Bachelor's degree
- Military encouraged
- 1 year
- Dental insurance
- 401(k)
Farmers Insurance Agent Career Opportunity
Farmers Insurance —Monterey, CA
- $50,000 - $85,000 a year
- Part-time
- Hybrid work
- Customer service
- Entry level
- Under 1 year
- Flexible schedule
Quick Apply
14d
Farmers Insurance Agent Career Opportunity
Farmers Insurance —Salinas, CA
- $50,000 - $85,000 a year
- Part-time
- Hybrid work
- Customer service
- Entry level
- Under 1 year
- Flexible schedule
Quick Apply
14d
Air Interdiction Agent
Customs and Border Protection —California
- $88,509 - $163,996 a year
- Full-time
- Military
- Mid-level
- Travel
- Health insurance
- Dental insurance
Border Patrol Agent - Entry Level
Customs and Border Protection —California
- $51,632 - $92,912 a year
- Urgently hiring
- Bachelor's degree
- Military encouraged
- 1 year
- Dental insurance
- 401(k)

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Front Desk Receptionist

Best Western Pacific Grove
Pacific Grove, CA

Quick Apply

Job Details

Full-time
$20 - $26 an hour

Qualifications

Computer operation
Microsoft Excel
Phone communication
English
Microsoft Office
Conflict management
QuickBooks
Productivity software
Phone etiquette
Team motivation (leadership skill)
Client interaction via phone calls

Full Job Description

Front Desk Representative ( Full time) – Pacific Grove, CA Hotel

HIGHER PAY RANGE IS FOR EXPERIENCED HOTEL APPLICANTS ONLY!

Front Desk Agent Pacific Grove Hotel

Unique hotel nestled in the hidden gem of Pacific Grove is seeking a front desk representative to add to our team! Our ideal candidate will possess good interpersonal skills, be resourceful in finding solutions, independent, and responsible. We strive to offer a quaint and peaceful environment for both our guest and employees. This is a full time position. preferred.

SUMMARY: The Front Desk Representative is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests. They will be the first point of contact for guests and is responsible for creating an excellent first impression.
The Front Desk/Guest Service Agent shall strive to provide exceptional service to both internal and external guests at all times.

ESSENTIAL JOB FUNCTIONS:

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of:
-all hotel features/services, hours of operation.- all room types, numbers, layout, decor, appointments and location.-all room rates, special packages and promotions.-daily house count and expected arrivals/departures.-room availability status for any given day.-scheduled in-house group activities, locations and times.-all hotel and departmental policies and procedures.
Access all functions of the computer system.
Ensure that current information on rates, packages and promotions is available at the Front Desk.
Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
Monitor the hotel front entrance and resolve any congested situations.
Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines.
Maintain a neat and presentable front desk area.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor and ensure that express check-outs are processed through the system.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Assist guests with reports of lost/stolen articles, following hotel policy.
Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
Contact newly registered guests within specified minutes determined by property guidelines after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures.
Ensure security of guest rooms.

JOB REQUIREMENTS:

Must have excellent phone etiquette
Must be able to read, write and speak English
Must have strong computer skills
Must have strong working knowledge of Microsoft Office programs
Must be able to work well under pressure
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated
Must be able to work in a fast-paced environment
Must have excellent listening skills
Must possesses excellent communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it.
Possess strong leadership, motivational, organizational and verbal communication skills.
Must be a United States citizen or possess a valid work permit

This job description in no way states or implies that these are the only duties to be performed by this employee. They will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

service agent jobs in monterey, ca

Front Desk Receptionist

Guest Service Agent at L'Auberge Carmel

Insurance Agent-Carmel/Westfield,IN

Wellness Navigator

Front Office Agent

Front Desk Agent

Front Office Agent- FT

(MRY) Part-Time Cross-Utilized Agent

Guest Service Agent (FT/PT)

Guest Service Agent

FRONT OFFICE SUPERVISOR

Customer Service Representative - State Farm Agent Team Member

Verizon Sales Consultant

Reservations Agent- FT

Licensed Insurance Sales Agent

Border Patrol Agent - Entry Level

Farmers Insurance Agent Career Opportunity

Farmers Insurance Agent Career Opportunity

Air Interdiction Agent

Border Patrol Agent - Entry Level

I want to receive the latest job alert for service agent in monterey, ca

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