Top 39 Desktop support Jobs in Monterey Ca

Desktop & System Support Technician – IT Services
Diocese of Monterey —Monterey, CA
- $26 - $29 an hour
- Email
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
16h
Senior Technical Support Specialist (Full Time)
Pebble Beach —Pebble Beach, CA
- $40 an hour
- Weekends as needed
- 5 years
- Research
- Office
- Health insurance
- Dental insurance
5d
Service Desk Agent - HIT
Montage Health —Monterey, CA
- $32.54 - $43.53 an hour
- Full-time
- Computer science
- Microsoft Excel
- Computer Science
2d
IT Support Technician
GOODWILL CENTRAL COAST —Salinas, CA
- $27 - $28 an hour
- Computer science
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- Paid holidays
Quick Apply
System Technician - PD
Salinas Valley Health —Salinas, CA
- $40.34 - $50.42 an hour
- Per diem
- HIPAA
- Mid-level
- High school diploma or GED
System Technician
Salinas Valley Health —Salinas, CA
- $40.34 - $50.42 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
5d
IT Support Associate II, OTS
Amazon.com Services LLC —Salinas, CA
- $23 - $37 an hour
- Full-time
- Mid-level
- Windows
- Fair chance
- Paid parental leave
- Health insurance
Technical Support Specialist
DATAFLOW BUSINESS SYSTEMS INC —Salinas, CA
- $20 - $25 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- 401(k)
Quick Apply
Electronic Warfare Fleet Liaison
General Dynamics Information Technology —California
- $85,000 - $115,000 a year
- Bachelor of Science
- Mid-level
- Office
- Paid time off
- 401(k) matching
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Monterey, CA
- $18.46 - $27.69 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Epic Principal Trainer
Salinas Valley Health —Salinas, CA
- $42.36 - $52.94 an hour
- Full-time
- Classroom
- Bachelor's degree
- Senior level
Substitute Pool - Instructional Technology Specialist
Monterey Peninsula College —Monterey, CA
- $14 - $25 an hour
- Laboratory
- Classroom
- US work authorization
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Autodesk Fusion 360 Specialist - AI Trainer
micro1 —United States
- $40 - $100 an hour
- Contract
- Remote
- No experience needed
- Manufacturing
- Senior level
- Flexible schedule
8d

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Valid California driver's license with less than 2 points. 5 years of help desk or technical support experience. Extensive experience in a Windows environment.
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desktop support jobs near monterey ca

Desktop & System Support Technician – IT Services

Diocese of Monterey
Monterey, CA

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Job Details

Full-time
$26 - $29 an hour
16 hours ago

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Desktop computer repair
Customer communication
Network troubleshooting
Microsoft Outlook
Incident management software
Attention to detail
Productivity software support
Desktop (troubleshooting support)
Problem-solving
Remote access software
Customer support ticket management
Organizational skills
Microsoft Teams
SharePoint
Desktop administration
Video conferencing systems operation
Active Directory management
Ticketing system technical support

Full Job Description

Position Summary

Provides technical support and desktop services to diocesan staff and locations, while supporting the management and maintenance of core systems and technology infrastructure. Ensures the reliable operation of hardware, software, and network systems through proactive monitoring, routine maintenance, and timely issue resolutions. Maintains technology assets and supports a high-quality user experience. The position requires strong technical skills, attention to detail, and a commitment to excellent customer service.

Accountable to: IT Manager/Finance Officer

Responsibilities

Technical Support

· Provide timely support for hardware and software issues across Windows and Mac environments

· Troubleshoot issues remotely using approved remote access tools

· Reimage systems and install operating systems and standard software (onsite and remote)

· Diagnose and resolve technical issues, including:

o Network connectivity

o System crashes and performance issues

o Printing and peripheral problems

o Virus and malware removal

o VoIP phone support

· Perform basic administration and troubleshooting of:

o DHCP and DNS

o Active Directory

o VPN and remote access tools

o Windows domain accounts

o Wireless connectivity and hotspots

o Collaborate with network and IT team members on troubleshooting and issue resolution

o Provide Tier 1 support for Microsoft Office and end-user devices (desktops/laptops)

o Support mobile device management, including deployment, inventory, and reset/wipe procedures

Customer Service & Uset Support

· Deliver prompt, professional, and courteous support to users through:

· Internal ticketing systems (incident resolution and device lifecycle management)

· Microsoft Teams and Office 365 tools

· Communicate technical information clearly to non-technical users

· Maintain a high standard of customer service and user satisfaction

Asset & Inventory Management

· Maintain accurate records of IT hardware and equipment

· Coordinate deployment, collection, and tracking of end-user devices

· Ensure proper lifecycle management of technology assets

Special Projects & Operational Support

· Assist with software testing, system validation, and process improvements

· Create and maintain user-friendly technical documentation

· Provide individual and group technical training (remote and in-person)

· Support ticket triage and daily workload prioritization

· Provide onsite support at additional diocesan locations as needed

Work Location & Schedule

· Primary assignment at the main diocesan office in Monterey, California

· May support additional locations within the region as needed

· Monday–Friday, 8:30 AM – 4:30 PM (1-hour lunch)

· Occasional travel may be required for special projects or onsite support

Job Related Experience & Qualifications

Required Qualifications

· 1-2+ years of experience in desktop support or helpdesk environment preferred

· Familiarity with Windows 10/11 and Windows Server Operating Systems

· Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) and directory services (Active Directory)

· Experience supporting Microsoft 365 applications and services (Outlook, Teams, SharePoint)

· Familiarity with remote support tools and ticketing systems

· Ability to troubleshoot hardware, software, and connectivity issues in a timely manner

· Strong communication skills with the ability to explain technical concepts to non-technical users

· Strong organizational skills and attention to detail

Skills & Competencies

· Strong technical troubleshooting and problem-solving skills

· Ability to communicate technical concepts clearly to non-technical users

· Ability to work independently and as part of a team

· Attention to detail and commitment to accuracy

· Problem-solving and analytical ability

Core Competencies / Mission Alignment

· Supports and upholds the mission of the Diocese of Monterey

· Demonstrates integrity, professionalism, and ethical conduct

· Respects confidentiality and sensitive information

Confidentiality Requirement

· Maintain a strict level of confidentiality at all times.

Employment Type: Non-Exempt/Full Time Position

Salary Range: $26.00 to $29.00 per hour

Submit interest, including a cover letter, to [email protected].

Pay: $26.00 - $29.00 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

desktop support jobs in monterey ca

Desktop & System Support Technician – IT Services

Senior Technical Support Specialist (Full Time)

Service Desk Agent - HIT

IT Support Technician

System Technician - PD

System Technician

IT Support Associate II, OTS

Technical Support Specialist

Electronic Warfare Fleet Liaison

Seasonal, Operations Technical Specialist (Part Time)

Epic Principal Trainer

Substitute Pool - Instructional Technology Specialist

Construction Technical Specialist - Autodesk FORMA ( ACC )

Autodesk Fusion 360 Specialist - AI Trainer

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