About Us:
6 Star Management is a privately owned property management company committed to delivering professional service, operational excellence, and a people-first approach across the communities we serve. We take pride in building strong relationships, maintaining high standards, and creating positive experiences for our residents, clients, and team members. We are committed to creating a workplace where employees have the opportunity to grow, develop, and succeed.
We are seeking individuals who are dependable, adaptable, and motivated to grow with the organization. The ideal candidate communicates effectively, takes initiative, operates with integrity, and thrives in a fast-paced, team-oriented environment where problem-solving, accountability, and flexibility are essential. As we continue to grow and expand our footprint as a multistate property management company, we value professionals who are ready to contribute, help strengthen our operations, and grow alongside the organization.
Please note: This is a non-housing position; employer-provided housing is not included.
Job Description:
6 Star Management is seeking a Property Manager to join the onsite team at Oceanview in Pacific Grove, California, a 78-unit community. This position is responsible for overseeing the day-to-day operations of the property, supporting leasing and occupancy goals, managing resident relations, coordinating maintenance and unit turns, and helping ensure the overall physical condition, financial performance, and presentation of the property are maintained to company standards.
The ideal candidate will take pride in leading day-to-day property operations while delivering responsive, high-quality service. This role requires the ability to supervise onsite functions, support team performance, build positive relationships with residents and staff, preserve and enhance the value of the community, and contribute to the overall operational and financial success of the property. The ideal candidate will also lead with professionalism, accountability, and integrity in all aspects of the role.
Essential Duties and Responsibilities:
· Oversee the daily operations of the property to ensure the community is well-maintained, professionally managed, and operating in accordance with company standards
· Maintain positive resident relations by responding to concerns, questions, and service issues in a timely, professional, and courteous manner
· Supervise onsite staff, including leasing, maintenance, porter, and other team members, as applicable, and provide direction, support, and accountability in the performance of their duties
· Partner with the maintenance team to ensure service requests, repairs, unit turns, and preventive maintenance tasks are completed thoroughly and in a timely manner
· Monitor the physical condition, curb appeal, cleanliness, and overall presentation of the property, including common areas, amenities, and vacant units
· Support leasing and occupancy goals by overseeing leasing activity, move-ins, move-outs, renewals, resident retention efforts, and overall resident experience
· Ensure vacant units are prepared and turned in a timely manner to support occupancy and leasing objectives
· Conduct regular inspections of the property to identify operational, maintenance, safety, and appearance-related concerns and coordinate appropriate follow-up
· Use AppFolio to manage property operations, including resident accounts, leasing activity, notices, work orders, reporting, staff communication, and general property administration
· Assign, monitor, and follow up on work orders and maintenance activity through AppFolio to ensure tasks are properly completed and documented
· Review and maintain accurate records in AppFolio, including resident files, service requests, notes, communication logs, and operational documentation
· Assist with rent collection, delinquency management, notices, renewals, and other property administration functions in accordance with company policies and procedures
· Support budget awareness by monitoring operating needs, controlling expenses where appropriate, and coordinating purchases in compliance with company guidelines
· Work with vendors, contractors, utility providers, and other third parties to support property operations and maintenance needs
· Promote compliance with company policies, safety procedures, fair housing requirements, and applicable operational standards
· Lead by example through professionalism, sound judgment, accountability, and integrity in daily decision-making and team leadership
· Maintain a professional, courteous, and service-oriented attitude when interacting with residents, team members, vendors, and the general public
· Perform other duties as assigned in support of property operations and business needs
Key Qualifications:
· Prior property management experience in apartment communities, residential property management, or a related field required
· Strong understanding of onsite property operations, resident relations, leasing activity, rent collection, delinquency management, and maintenance coordination
· Previous supervisory or team leadership experience required
· Experience using property management software such as AppFolio for leasing, resident accounts, work order tracking, notices, reporting, and operational communication preferred
· Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
· Ability to communicate effectively and maintain professionalism in interactions with residents, coworkers, vendors, and management
· Ability to identify operational challenges, problem-solve effectively, and follow through on tasks and responsibilities
· Strong customer service mindset and commitment to maintaining high standards
· Demonstrated professionalism, accountability, and integrity in leadership and day-to-day operations
· Knowledge of fair housing, landlord-tenant practices, and general property management procedures preferred
· Dependable attendance, sound judgment, and a hands-on, solutions-oriented approach
· Valid driver’s license and reliable transportation may be required based on business needs
· Must be available for on-call support as needed based on property and business needs
Additional Requirements (Education, Training, and Experience):
· High school diploma or GED required
· Prior property management experience in an apartment community, residential property, or similar environment preferred
· Prior supervisory or team leadership experience preferred
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Please tell us why you'd be the best candidate for this position!
Experience:
- Property management: 5 years (Required)
Language:
Work Location: In person
