Top 128 Technical support specialist i Jobs in Morgantown, Wv

Technical Support Specialist I
West Virginia University Foundation —Morgantown, WV
- Full-time
- Computer Science
- Computer literacy
- Writing skills
10d
Polysom Tech II
WVUH West Virginia University Hospitals —Morgantown, WV
- Full-time
- Hospital
- Mid-level
- ACLS Certification
Polysomnography Tech II
WVUH West Virginia University Hospitals —Morgantown, WV
- Full-time
- Hospital
- Mid-level
- ACLS Certification
Pharmacy Analyst - Business Optimization Strategist
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Computer Science
- English
- Mid-level
Military Service - U.S. Air National Guard, Avionics Test Station, Components and Electronic Systems
Military Service - U.S. Air National Guard Recruiting —West Virginia
- From $50,000 a year
- Full-time
- High school diploma or GED
- Entry level
Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations
Military Service - U.S. Air National Guard Recruiting —West Virginia
- From $49,838.78 a year
- Full-time
- Military
- High school diploma or GED
- Driver's License
Military Service - U.S. Air National Guard, Biomedical Equipment
Military Service - U.S. Air National Guard Recruiting —West Virginia
- From $49,838.78 a year
- Full-time
- 18 years or older
- Military
- High school diploma or GED
- Health insurance
Military Service - U.S. Air National Guard, Command and Control Operations
Military Service - U.S. Air National Guard Recruiting —West Virginia
- From $49,838.78 a year
- Full-time
- High school
- English
- High school diploma or GED
- Health insurance
Military Service - U.S. Air National Guard, Combat Control
Military Service - U.S. Air National Guard Recruiting —West Virginia
- From $47,433.71 a year
- Full-time
- Mid-level
- Health insurance
Military Service - U.S. Air National Guard, Aerospace Medical Service
Military Service - U.S. Air National Guard Recruiting —West Virginia
- From $49,838.78 a year
- Full-time
- Anatomy knowledge
- High school diploma or GED
- Assembly
Military Service - U.S. Air National Guard, Airlift/Special Mission Aircraft Maintenance
Military Service - U.S. Air National Guard Recruiting —West Virginia
- From $50,000 a year
- Full-time
- Military
- High school diploma or GED
- Entry level
- Health insurance
(Part-Time) Simulation Technician
WVJC | UCI | EOC —Morgantown, WV
- Part-time
- Clean driving record
- Anatomy knowledge
- Customer service
Quick Apply
6d
(Hybrid) Technical Specialist - Mixed Media Department
West Virginia University —Morgantown, WV
- Weekends as needed
- Computer Science
- Mid-level
- Windows
- Paid holidays
- Health insurance
Digital CX Solutions Specialist
West Virginia University Foundation —Morgantown, WV
- Full-time
- Mid-level
- Office
- Bachelor's degree
(On-site) Positive Behavior Support Specialist (Charleston, WV) - Center for Excellence in Disabilities
West Virginia University —Morgantown, WV
- Full-time
- Management
- Mid-level
- Residential
- Paid holidays
- Health insurance
(Temporary) Clinical Research Coordinator Certificate Trainee - WV Clinical & Translational Science Institute
West Virginia University —Morgantown, WV
- Part-time
- Nursing
- Patient monitoring
- Writing skills
12d
Community Support Specialist - Center for Excellence in Disabilities
West Virginia University —Morgantown, WV
- Weekends as needed
- Data analysis skills
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
11d
Surgical Services Perioperative Care Specialist
WVUH West Virginia University Hospitals —Fairmont, WV
- Full-time
- Surgery
- English
- High school diploma or GED
(Hybrid) Lead Simulation Education Specialist - Simulation Training and Education for Patient Safety (STEPS)
West Virginia University —Morgantown, WV
- Full-time
- Writing skills
- University
- Bachelor's degree
- Paid holidays
- Health insurance
12d
(Part-Time) Simulation Technician
WVJC —Morgantown, WV
- Part-time
- Clean driving record
- Anatomy knowledge
- Customer service

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technical support specialist i jobs near morgantown, wv

Technical Support Specialist I

West Virginia University Foundation -
Morgantown, WV

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Job Details

Full-time
10 days ago

Qualifications

Computer operation
Operating systems
Writing skills
Customer support
Technical Proficiency
Mobile devices

Full Job Description

Job Summary

The Technical Support Specialist I provides technical support to end users and assists in maintaining the organization’s technology systems and applications. This entry-level role is primarily responsible for troubleshooting hardware, software, and application issues and supporting user account management. The role will occasionally assist the Manager of Technical Support Services with technical equipment setup for new employees, monthly hardware inventory, system implementations, and data integrity initiatives. This position offers an opportunity to develop technical skills while working in a collaborative, service-oriented environment.

Duties and Responsibilities

Essential Functions and Responsibilities include the following:

Provide first-level technical support for hardware, software, and application issues
Respond to and resolve service requests using a help desk or ticketing system (HappyFox)
Troubleshoot and diagnose technical issues and escalate when necessary
Assist with user account setup, access control, and permission management
Support enterprise applications and systems such as: Blackbaud CRM and FENXT, Salesforce, Slack, Zoom, Microsoft365, Microsoft Admin Center
Work with third-party vendors to resolve system issues
Participate in testing, training, documentation, and implementation of new systems
Maintain accurate documentation of incidents, resolutions, and procedures
Assist with data integrity, validation, and basic data analysis tasks
Collaborate with team members and other departments to support business operations
Continuously develop technical knowledge and skills

Qualifications

Education, Experience and Competencies:

Minimum Qualifications

Bachelor’s degree in Management Information Systems, Computer Science, or related field, or equivalent combination of education and experience
0 to 2 years of experience in IT support, help desk, or a related role
Basic knowledge of computer hardware, operating systems, and mobile devices
Strong problem-solving and analytical skills
Effective verbal and written communication skills
Ability to provide professional and responsive customer support

Preferred Qualifications

Experience with help desk or ticketing systems
Familiarity with Microsoft 365, Active Directory, or similar platforms
Exposure to enterprise systems such as CRM or data management tools
Industry certifications (CompTIA A+, Network+, or equivalent)

Core Competencies

Customer Service
Problem Solving
Communication
Teamwork
Attention to Detail
Adaptability

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Office-based environment with cubicles and shared workspaces
Hybrid eligibility in accordance with organizational policy
Standard business hours with occasional flexibility
Limited travel may be required

Physical Demands

While performing the responsibilities of the job, the employee is required to talk and hear. This position primarily involves working at a computer for extended periods of time. The employee is regularly required to sit, use hands and fingers, and communicate verbally and in writing. Occasional standing and walking may be required. Reasonable accommodations will be provided to enable qualified individuals with disabilities to perform the essential functions of this role.

Additional Information

This job description is intended to describe the general nature and level of work being performed. It is not intended to be a comprehensive list of all responsibilities, duties, or skills required. Responsibilities may change at any time based on organizational needs.

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Refine Your Search

technical support specialist i jobs in morgantown, wv

Technical Support Specialist I

Polysom Tech II

Polysomnography Tech II

Pharmacy Analyst - Business Optimization Strategist

Military Service - U.S. Air National Guard, Avionics Test Station, Components and Electronic Systems

Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations

Military Service - U.S. Air National Guard, Biomedical Equipment

Military Service - U.S. Air National Guard, Command and Control Operations

Military Service - U.S. Air National Guard, Combat Control

Military Service - U.S. Air National Guard, Aerospace Medical Service

Military Service - U.S. Air National Guard, Airlift/Special Mission Aircraft Maintenance

(Part-Time) Simulation Technician

(Hybrid) Technical Specialist - Mixed Media Department

Digital CX Solutions Specialist

(On-site) Positive Behavior Support Specialist (Charleston, WV) - Center for Excellence in Disabilities

(Temporary) Clinical Research Coordinator Certificate Trainee - WV Clinical & Translational Science Institute

Community Support Specialist - Center for Excellence in Disabilities

Surgical Services Perioperative Care Specialist

(Hybrid) Lead Simulation Education Specialist - Simulation Training and Education for Patient Safety (STEPS)

(Part-Time) Simulation Technician

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