Top 17 It support technician Jobs in Morgantown, Wv

Desktop Support Specialist
Infinity Natural Resources —Morgantown, WV
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
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18h
Associate Help Desk Tech
SYSTEM West Virginia University Health System —Morgantown, WV
- Weekends as needed
- Computer Science
- Office
- High school diploma or GED
- Opportunities for advancement
1d
Technical Support Specialist I
West Virginia University Foundation —Morgantown, WV
- Full-time
- Computer Science
- Computer literacy
- Writing skills
Lead Desktop Tech -- IS Technology - NORTH -- Mon Medical Center Main Campus
Mon Health —Morgantown, WV
- Full-time
- Computer Science
- Hospital
- Mid-level
Technology Support Specialist - DLGE Strategic Communications, Marketing and Technology
West Virginia University —Morgantown, WV
- Full-time
- Azure
- Computer Science
- Word processing
IT Help Desk Support
Gabes —Morgantown, WV
- $34,000 - $38,000 a year
- Full-time
- Entry level
- Employee discount
- Flexible schedule
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(On-site) ITS Support Center Manager - Information Technology Services
West Virginia University —Morgantown, WV
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Tier 2 IT Technician
Netranom —Morgantown, WV
- Full-time
- Background check
- Clean driving record
- 5 years
- Health insurance
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Network Operator-WV Network (WVNET)-Monongalia Co.
State of West Virginia —Monongalia County, WV
- $38,409 a year
- Overnight shift
- Computer Science
- Mid-level
- Associate's degree
- Health savings account
- Paid holidays
IT Support Tech
SYSTEM West Virginia University Health System —Uniontown, PA
- Full-time
- Mid-level
- Office
- Mentoring
Service Desk Agent
Omniscius Consulting —Morgantown, WV
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
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Network Operator
West Virginia Network for Educational Telecomputing (WVNET) —Morgantown, WV
- From $38,409 a year
- Overnight shift
- Computer Science
- Mid-level
- Associate's degree
- Health savings account
- Paid holidays
Quick Apply
Digital CX Solutions Specialist
West Virginia University Foundation —Morgantown, WV
- Full-time
- Mid-level
- Office
- Bachelor's degree
Crown and Bridge Technician
Prodirect Dental Lab —United States
- From $50,000 a year
- Full-time
- Background check
- 5 years
- Laboratory experience
- Health insurance
- Dental insurance
Quick Apply
14d

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Technical Support Specialist I
West Virginia University Foundation —Morgantown, WV
Continuously develop technical knowledge and skills. This entry-level role is primarily responsible for troubleshooting hardware, software, and application…
Desktop Support Specialist
Infinity Natural Resources —Morgantown, WV
Associate’s degree or technical certification (e.g., CompTIA A+, Microsoft Certified) in Information Technology or a related field with 2 years of experience in…
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18h

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Desktop Support Specialist

Infinity Natural Resources
Morgantown, WV

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Job Details

Full-time
18 hours ago

Qualifications

Confidential information handling

Full Job Description

Infinity Natural Resources (NYSE: INR), is an oil and gas exploration and production company deeply rooted in the Appalachian Basin. Headquartered in Morgantown, WV, we are committed to responsible energy development, operational excellence, and strong environmental stewardship across our growing operations in Ohio and Pennsylvania. We pride ourselves on a collaborative work environment, a team dedicated to innovation and safety, and our strong connection to the Appalachian Basin, the region we proudly call home and operate within.

The Opportunity
Join our growing team as a Desktop Support Specialist. As the first point of contact for technical issues in a dynamic organization, this role is essential to keeping our operations running smoothly. Your core responsibilities will include installing, maintaining, and troubleshooting all employee hardware, software, and peripherals. You will provide responsive, expert help desk support and ensure a seamless technical onboarding experience for both in-office and field personnel.

Location
This is a hybrid position based out of our Morgantown, West Virginia, office. You’ll be expected to work in the office three days a week with occasional travel to other offices, remote field locations or well sites as needed.

What You Will Be Doing

Provide timely and professional front-line support by responding to, resolving, and escalating help desk tickets and support requests.
Maintain clear and proactive communication with requesters and stakeholders regarding the status of open requests and issues.
Manage the full lifecycle of employee setups: Configure new user hardware, install software, and provision accounts/access according to company procedures.
Troubleshoot and promptly resolve hardware, software, and connectivity issues for a wide range of devices, including desktops, laptops, printers, and mobile devices.
Deliver first-level technical support for critical systems, including core business software, email platforms, and VPN connections.
Support employee transitions by assisting with onboarding and offboarding tasks such as basic orientation, account creation/disabling, and equipment deployment/recovery.
Contribute to IT operational efficiency by assisting with the accurate maintenance of the IT asset inventory.
Document solutions by developing knowledge base articles for routine support activities to empower users and other technicians.
Ensure procedural compliance by strictly adhering to Corporate and IT policies, standards, and SOPs, with a focus on Change, Problem, and Incident Management processes.
Actively participate in issue resolution and formal incident response activities.

Your Background

Associate’s degree or technical certification (e.g., CompTIA A+, Microsoft Certified) in Information Technology or a related field with 2 years of experience in a help desk, IT support, or desktop technician role. Will consider four years of relevant, hands-on IT support experience in lieu of formal education/certification.
Proven foundational knowledge of Windows operating systems (Windows 10/11) and standard desktop applications (e.g., MS Office 365/Google Workspace).
Demonstrated ability to troubleshoot and resolve basic hardware, software, and network connectivity issues.
Strong verbal and written communication skills with the ability to clearly and patiently explain technical issues to non-technical users.
Excellent organizational and time management skills to efficiently prioritize and handle multiple requests simultaneously.
A proven customer service orientation with a professional and courteous demeanor, including the ability to maintain confidentiality and handle sensitive information.
Ability to work independently and collaboratively in a dynamic environment, coupled with a willingness to strictly follow standard operating procedures and technical documentation.
Familiarity with IT service management (ITSM) ticketing systems, asset tracking tools, remote support software, and/or IT Process Frameworks (e.g., ITIL) (Preferred).

Infinity Natural Resources is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

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it support technician jobs in morgantown, wv

Desktop Support Specialist

Associate Help Desk Tech

Technical Support Specialist I

Lead Desktop Tech -- IS Technology - NORTH -- Mon Medical Center Main Campus

Technology Support Specialist - DLGE Strategic Communications, Marketing and Technology

IT Help Desk Support

(On-site) ITS Support Center Manager - Information Technology Services

Tier 2 IT Technician

Network Operator-WV Network (WVNET)-Monongalia Co.

IT Support Tech

Service Desk Agent

Network Operator

Digital CX Solutions Specialist

Crown and Bridge Technician

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