Top 30 Services manager Jobs in Morrilton, Ar

Guest Services Manager salary $50,000 to $60,000
Winthrop Rockefeller Institute —Morrilton, AR
- $50,000 - $60,000 a year
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Pass drug screening
Service Delivery Supervisor, Field
Datavant —Conway, AR
- Full-time
- HIPAA
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
6d
Assistant Manager
Meineke - 1668 —Conway, AR
- $60,000 - $75,000 a year
- Full-time
- Background check
- Clean driving record
- Sales
- Health insurance
- Employee discount
Quick Apply
Manager - Food and Nutritional Services
Conway Behavioral Health —Conway, AR
- Full-time
- ServSafe
- Mid-level
- High school diploma or GED
Service Manager
Texas Roadhouse —Conway, AR
- Full-time
- Sales
- Mid-level
- Team management
- Profit sharing
- Paid parental leave
Customer Service Manager
10Box —Russellville, AR
- Part-time
- Merchandising
- Pass drug screening
- Mid-level
Quick Apply
Food Service Worker Lead - Univ. of Central Ark
Aramark —Conway, AR
- ServSafe
- Mid-level
- University
Food Service Manager
Community Action Program for Central Arkansas —Conway, AR
- $14.32 - $17.47 an hour
- Current TB test
- Adults
- Mid-level
Quick Apply
Nurse Manager - Medical Surgical Services
Conway Regional Heath System —Conway, AR
- Full-time
- Nursing
- RN License
- Bachelor of Science
11d
Automotive Service Manager
Bartlett Point S —Conway, AR
- $50,000 - $60,000 a year
- Full-time
- Clean driving record
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Assistant Service Manager
Texas Roadhouse —Conway, AR
- Full-time
- Casual dining restaurant
- Sales
- Cooking
- Profit sharing
- Paid parental leave
Part Sales Manager – Part Time
AutoZone —Greenbrier, AR
- Overtime
- ASE Certification
- Spanish
- Inventory management
- Store discount
- Employee stock purchase plan
Diesel Technician
Siddons-Martin Emergency Group —Conway, AR
- Full-time
- CDL B
- Clean driving record
- Mid-level
- Paid training
- Paid parental leave
Quick Apply
Sales Manager, Sales Operations (Home Services)
HomePro Marketing —United States
- $100,000 - $150,000 a year
- Full-time
- Remote
- Background check
- 7 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Associate Manager, Cloud Service Delivery Engineer
Altria —United States
- $104,900 - $152,150 a year
- Full-time
- Remote
- Computer Science
- DevOps
- Windows
- Profit sharing
- Paid parental leave
Disability Management Services Manager
University of California San Francisco —United States
- Full-time
- Management
- HIPAA
- Analysis skills
- Disability insurance

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services manager jobs near morrilton, ar

Guest Services Manager salary $50,000 to $60,000

Winthrop Rockefeller Institute -
Morrilton, AR

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Job Details

Full-time
$50,000 - $60,000 a year

Qualifications

Data integrity assurance
Record keeping
Succession planning
Customer communication
Staff supervision
Hotel housekeeping management
Data validation techniques
Inventory management
Team leadership
Hotel quality control
Managing hospitality teams
Hotel quality assurance
Metrics Reporting
High school diploma or GED
Team development
Data integrity and documentation
Salesforce Cloud
Professional development support
Data quality monitoring
Conflict management
Sales management systems proficiency
Property management systems (PMS)
Management reporting
Financial performance measurement
CRM system proficiency
Hotel staff training
Productivity software
Quality audits
Cross-functional collaboration
Hotel operations budget management

Full Job Description

Description:

This is a full time benefited position with salary range of $50,000 to $60,000

It will be posted until filled

Job Summary: The Guest Services Manager is responsible for leading the daily operations of the Front Desk and Housekeeping departments to ensure exceptional guest experience, efficient operations, and high-quality lodging services. This position oversees guest service delivery from front desk and housekeeping, housekeeping standards, staffing, training, scheduling, and operational processes while fostering a culture aligned with the Institute’s mission and hospitality standards. The Guest Services Manager serves as a key operational leader, ensuring coordination between departments, maintaining quality standards across lodging facilities, and supporting the financial performance and guest satisfaction goals of the Institute.

Essential Responsibilities:

Manage day-to-day front desk operations to ensure exceptional guest service and adherence to Institute standards.
Oversee guest arrival, departure, reservations, room assignments, and lodging-related communications.
Resolve guest concerns, complaints, and service recovery issues in a timely and professional manner.
Ensure front desk procedures, administrative processes, and reporting requirements are completed accurately and efficiently.
Maintain knowledge of Institute programs, events, facilities, policies, and guest amenities.
Ensure recreational amenities and guest resources managed through the Front Desk are maintained and available for guest use.
Managerial role with 6 direct reports. This position will monitor staffing levels and operational needs to ensure consistent guest service coverage.
Perform front desk duties as needed during staffing shortages, peak demand periods, or special events.

Requirements:

Housekeeping Operations

Provide leadership and oversight to the Housekeeping Supervisor and department.
Establish and maintain housekeeping standards that ensure guest rooms, public spaces, and lodging facilities meet quality expectations.
Monitor housekeeping performance through inspections, audits, and guest feedback.
Collaborate with the Housekeeping Supervisor to develop schedules, staffing plans, and departmental workflows.
Ensure effective inventory management of linens, cleaning supplies, guest room amenities, and related materials.
Coordinate with Facilities and Maintenance staff to address lodging-related repair needs and guest room deficiencies.
Support continuous improvement initiatives that increase efficiency, consistency, and service quality.

Leadership and Staff Development

Recruit, train, coach, develop, and evaluate front desk employees.
Partner with the Housekeeping Supervisor in the development, coaching, and performance management of housekeeping staff.
Foster a positive, team-oriented culture that reflects the Institute’s Core Values.
Assist the Director of Hospitality with staffing plans, succession planning, employee relations matters, and departmental goals.
Conduct regular departmental meetings and training sessions.
Promote collaboration between Front Desk, Housekeeping, Facilities, FOH, and Conference Services teams.

Monitor departmental expenses and identify opportunities for operational efficiencies.

Assist with budget planning and management for Front Desk and Housekeeping operations.
Ensure accurate recordkeeping, reporting, and compliance with Institute policies and procedures.
Track guest service metrics, lodging trends, and departmental performance indicators.

Guest Data Management & CRM (Salesforce)

Ensure consistent use of Salesforce, the Institute’s CRM, as the system of record for all guest interactions.
Oversee and lead continuous improvement of front desk processes to capture and maintain accurate guest information for all visitors, including overnight, non-overnight, and public site guests (Legacy Gallery, Legacy Theatre, and Memorial).
Train, empower, and hold accountable staff to maintain data accuracy, completeness, and consistency within Salesforce.
Train, empower, and hold accountable housekeeping and front desk staff to ensure guest information and service needs are accurately recorded and communicated through Salesforce.
Monitor data quality and support reporting on guest activity, lodging utilization, and overall guest experience.
Identify and implement continuous improvements to guest service processes, data capture practices, and use of Salesforce, the Institute’s CRM.
Collaborate cross-departmentally to ensure continuity between all guest services, conference services, hospitality, and business development processes throughout the Institute's Salesforce ecosystem.

Strong leadership and supervisory skills.

Excellent customer service and conflict resolution abilities.
Effective verbal and written communication skills.
Strong organizational and time-management skills.
Ability to manage multiple priorities in a fast-paced hospitality environment.
Proficiency with Microsoft Office and hospitality management systems.
Knowledge of lodging operations, housekeeping standards, and guest services best practices.
Commitment to the Institute’s mission, values, and service culture.

EDUCATION AND EXPERIENCE

Required:

High school diploma or GED.
Three (3) years of hospitality, lodging, guest services, housekeeping, or related operational experience.
Previous supervisory experience.

Preferred:

Associate's or Bachelor's degree in Hospitality Management, Business Administration, or a related field.
Experience managing both guest services and housekeeping operations.

Physical Factors (environment): Stand for extended periods of time (up to 8 hours per day)

WORK ENVIRONMENT / PHYSICAL REQUIREMENTS

? Ability to sit, stand, and walk for extended periods.

? Ability to lift up to 25 pounds occasionally.

? Ability to work evenings, weekends, and holidays as operational needs require.

? Frequent interaction with guests, staff, vendors, and Institute stakeholders.

Quality Standards: The Institute expects safety, integrity, professionalism and high quality work from all employees.

Preferred/Required Education: High School Diploma/GED, Trade or Technical school preferred

Required Experience: 5+ years

Work Schedule: Varies

EQUAL OPPORTUNITY EMPLOYER

We are an Equal Opportunity Employer and do not discriminate based on race, color, national origin, gender, religion, age, disability, veteran or military status, genetic information or any other legally protected status.

DRUG FREE WORKPLACE

We are a Rule 36 Drug Free Workplace which means an applicant is required to submit to a pre-employment drug test after being given a conditional offer of employment.

Apply Now

Refine Your Search

services manager jobs in morrilton, ar

Guest Services Manager salary $50,000 to $60,000

Service Delivery Supervisor, Field

Assistant Manager

Manager - Food and Nutritional Services

Service Manager

Customer Service Manager

Food Service Worker Lead - Univ. of Central Ark

Food Service Manager

Nurse Manager - Medical Surgical Services

Automotive Service Manager

Assistant Service Manager

Part Sales Manager – Part Time

Diesel Technician

Sales Manager, Sales Operations (Home Services)

Associate Manager, Cloud Service Delivery Engineer

Disability Management Services Manager

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